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Library Board-Agenda Packets-6/8/2009
c•.u • rrr Tt•~a~ PUBLIC NOTICE COLLEYVILLE PUBLIC LIBRARY BOARD AGENDA JUNE 08, 2009 7:00 P.M. COLLEYVILLE PUBLIC LIBRARY 110 MAIN STREET I. Call to Order I I. Approval of the May 11, 2009 Minutes III. Librarian's Report A. Monthly Statistics B. Donations C. Grants -Colleyville Woman's Club - Verizon -Glaser D. Library Programs 1. Summer Reading Program IV. Update on the process for filling an unexpired Alternate 1 term on the Colleyville Library Board V. City of Colleyville FY2010 Budget Schedule Update VI. Review and Discussion of the Colleyville Public Library Spatial Reorganization Plan Final Draft ,November 21, 2008 VII. Joint City Council and Library Board Spatial Reorganization Plan Review and Discussion Worksession Meeting Update VIII. Friends of the Colleyville Public Library Report IX. Colleyville Public Library Foundation Report X. Next Meeting Date: Joint City Council and Library Board Worksession Meeting -July 9, 2009 - 6:00 PM -Library - 2nd FI XI. Citizen Comments'` XII. Adjournment "`(This time is allocated for citizens to informally address the Board on matters on the agenda that require no formal action. Each presentation will be limited to a maximum of five (5) minutes. Board members may not respond to citizens who speak regarding matters not on the agenda.) I certify that this notice was posted on the bulletin boards at City Hall on Thursday, June 4, 2009, at 5:00 p.m. Mary E. Rodne Library Director COLLEYVILLE PUBLIC LIBRARY BOARD MINUTES May 11, 2009 I. CALL TO ORDER -Chair Jerome Davis called the meeting of the Colleyville Public Library Board to order at 7:01 p.m. ROLL CALL -Members present: Pat Jones, Jerome Davis, Nancy Bowen, and Richard Roxburgh Members Absent: Karen Birkes, Steve Isbell and Mary Alice Rippe Alternates Present: Thad Bolline Absent: Kathleen Hennessey Ex-Officio Members Present: Steve Banta and Kay Newton Ex-Officio Members Absent: Dr. Larry Darlage, Mayor David Kelly, Jorge Rodriguez, Cecilia Monacelli and Mary Smith Staff present: Jennifer Fadden, Mary Rodne and Cynthia Appleby Others present: Megan Fitzgerald, Kari Banta, Kylee Kittrell, Alice Fitzgerald and Carla Williamson APPROVAL OF FEBRUARY 9, 2009 MINUTES - A motion was made by Nancy Bowen and seconded by Pat Jones to approve the February 9, 2009 Minutes as presented. Motion approved unanimously. III. LIBRARIAN'S REPORT a. Monthly Statistics Library Director Rodne distributed Colleyville Public Library Usage Statistics, for review and discussion. In March, patrons had checked out a total of 18,390 items, 102 Colleyville residents registered for library cards, library patron visits totaled 8,168, attendance for programs totaled 970 and volunteer hours totaled 225 hours. In April, patrons had checked out a total of 17,078 items, 67 Colleyville residents registered for library cards, library patron visits totaled 7,429, attendance for programs totaled 685 and volunteer hours totaled 205.50 hours. Rodne noted that the total circulation of library materials this year was 8% higher than the total circulation of library materials last year at this time. b. Donations Director Rodne reported on the donations that the Library had received in February, March and April. In February, the Library received a total of $225 in donations. The donations included: $200 from Betty Sanders for the purchase of children's materials in honor of the Colleyville Public Works Department; and $25 from Saddlebrook Homeowners Association for the purchase of a book in memory of Tom Norton. In March, the Library had received a total of $300 in donations. The donations included: $250 from the Colleyville Garden Club for the purchase of gardening books and magazines; and $50 from the Garden Club for the purchase of materials in memory of Jim Schmulen. In April, the Library received a total of $30,125 in donations. The donations included: $10,000 from the Friends of the Colleyville Public Library for the purchase of library shelving; $9,800 from the Verizon Foundation presented to the Library Foundation for the purchase of four Early Literacy Computer Stations for the Library; a $10,000 grant presented to the Library Foundation from the Robert J. and Helen H. Glaser Family Foundation to support the Colleyville Public Library's 2009 Summer Reading Program; $50 from Ann Maddux for the purchase of an audio book on CD; and $275 from members of the Friends of the Library for the purchase of books in memory of Dulce Moore. c. Grants -Colleyville Woman's Club -Verizon Library Director Mary Rodne announced that the Library had received notification from the Colleyville Woman's Club informing the Library of their support with a 2008-2009 CWC Circle of Hope Grant in the amount of $3,000 for the purchase of audio books on CD. It was noted that the Library had submitted an application for the CWC grant in December of 2008, and that the Library would be receiving the Grant funding at the CWC Grants and Awards Luncheon on Friday, May 15, 2009. Additionally, Rodne announced that Library had received a grant from the Verizon Foundation for the purchase of four Early Literacy Stations, and thanked Pat Jones for submitting the grant on behalf of the Library Foundation. d. Library Programs Winter/Spring Programs Director Rodne reported that the Youth Services Winter/Spring 2009 programs had ended on April 17, 2009. It was noted that Family Movie Days had been held on Tuesday, March 17 and on Saturday, April 11, 2009. Rodne added that the Library had co-sponsored a program with the Bransford Elementary School in celebration of National TV-Turnoff Week on Tuesday, April 23, 2009, in the Library. The program, The Incredible Bubble Show, was attended by around 111. 2. Summer Reading Program Director Mary Rodne distributed the Library's 2009 Summer Reading Program, Libraries: Deep in the Heart of Texas, flyer for review and discussion. Rodne reported that Library staff would be distributing flyers to the schools to promote the summer reading program during classroom visits and to the classes that had scheduled visits to the Library. Rodne added that staff had started visiting schools on May 7, 2009, and that six classroom visits to the Library had been scheduled the last week in May and the first week in June. Additionally, it was announced that the Library was recruiting volunteers to work at the summer reading check-in station and that staff had set up a display at the National Charity League meeting on May 4, 2009 to recruit volunteers. It was also noted that the Library would be launching its Summer Reading Program on Saturday, June 13, 2009 with a Cowboy Breakfast and that the Colleyville Lions Ctub would be providing pancakes and sausage. 3. Teen Advisory Council Director Rodne announced Girl Scout Troop 1416 had chosen to do a project for the Library to earn a Silver Award, and invited Girl Scout members Megan Fitzgerald, Kari Banta and Kylee Kittrell to present an overview of the project. The members noted that the project included forming a Teen Advisory Council and that their goal was to make suggestions on how to make the Colleyville Public Library more teen friendly. They reported that the Troop was doing a teen survey to receive input on programs that the Library could provide for teens. They concluded that their goal was to complete the project in June 2009, and that they would be presenting a project report summary to the Library, when their work was completed. The Library Board thanked them for the presentation and the work they were doing on behalf of the Library. e. New Staff Director Mary Rodne introduced new staff member Cindy Appleby, Circulation/Information Services Librarian and noted that the Library also had a new Circulation Clerk, Christine Kim. IV. NORTH TEXAS LIBRARY PARTNERS - SPRING 2009 REGIONAL MEETING REPORT Library Director Mary Rodne reported that she had attended a North Texas Library Partners Spring 2009 Region 4 Meeting on March 17, 2009, at the Southlake Public Library. Rodne presented an overview of the meeting and noted that the key agenda items included system consulting reports and discussion of the 2010 Plan of Service for NTLP. V. NORTH TEXAS CONFERENCE FOR LIBRARY SUPPORTERS REPORT Director Mary Rodne announced that plans were well underway for the second Annual North Texas Conference for Library Supporters, scheduled to be held on Saturday, February 13, 2010, at the Lockheed Martin Recreation Area (LMRA) in southwest Fort Worth. Rodne also noted that the Colleyville Public Library Foundation had been once again invited to present at one of the fundraising idea sharing sessions. VI. REVIEW AND DISCUSSION OF THE CITY OF COLLEYVILLE FY2010 BUDGET SCHEDULE The City of Colleyville FY 2010 Budget Schedule was presented to the Library Board for review and discussion, and City Manager Jennifer Fadden presented an overview of the FY2010 Budget. VII. COLLEYVILLE PUBLIC LIBRARY SPATIAL REORGANIZATION PROJECT PLAN UPDATE Director Mary Rodne presented an update on the Library's Spatial Reorganization Project Plan and noted that staff continued to work on additional information that was needed to supplement the plan. Rodne also presented an update on the Staff Work Area Reorganization Project that had been conducted in April and noted that the project had gone very well. VIII. FRIENDS OF THE COLLEYVILLE PUBLIC LIBRARY REPORT President Kay Newton reported that the Friends of the Library had donated $10,000 to the Library for the purchase of shelves for the Staff Work Area Reorganization Project and that they had also donated $128.16 to the Library; the first revenues from their Better World Books online book sale. Newton added that the 2009 Fourth Thursday Author Series, which featured local authors, had concluded in April and that the series would start again in September. In closing, Newton noted that the Friends would be assisting the Library as needed during the Summer Reading Program. IX. COLLEYVILLE PUBLIC LIBRARY FOUNDATION REPORT Pat Jones reported for President Cecilia Monacelli that the Foundation Board had held meetings in February, March and April, and that the Board continued to work on their 2009 annual fundraisers. It was noted that their primary fundraiser, the Race to Read, was scheduled to be held on November 7, 2009. Jones concluded that the Verizon Foundation had presented a grant to the Foundation in the amount of $9,800 for the purchase of four Early Literacy Computer Stations and that the Library Foundation was donating $1,200 towards the cost of the fourth station. It was noted that the next Foundation meeting would be held on May 18, 2009 at 6:00 PM. X. NEXT MEETING DATE Chair Jerome Davis confirmed that the next Library Board meeting was scheduled on June 8, 2009 at 7:00 PM. XI. SUGGESTED ITEMS FOR FUTURE MEETINGS None XII. CITIZEN COMMENTS None XIII. ADJOURN: A motion was made by Nancy Bowen and seconded by Pat Jones to adjourn the meeting. Motion approved. The meeting of the Colleyville Public Library Board was adjourned at 8:12 p.m. 0 0 O ~ O ~ t 0 t 0 O 0 N O ~ M M ~ •'' d ' ti ~ M M t G O M ~ N tD 00 61 N r 00 r ~ N r r r r N r N ~ E!~ EA ER ER ER d~? EA ER ~ r O O O ~ Q 1 M N ~ N r O O rL tR F R E A ~ N !i? 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J Q O O O O O O to O ~ O ~ O ~ ~ ~ O O ~ N ~/ I.f. M Q~ = U O M h N ~ N ~ t0 ~ N ~ CO CEO r ~ ~ Lil Q ~ ~ ~ N ~ o0 U _ J = ~ U o o ° ° ° ° ° ° ° m N o o o o o o o, Z o 0 0 0 0 0 0 0 0 a a w w z } J ~ '~ w J Q Q V w H o o 00 O o o ~n r~ o o 0 0 0 0 '~ ~ ~ Z o ~ o ~ ~ ao o M ~ ~ ~ ~ ~ ~ N N M N ~ J O J ~ 0 V v, w F'- ~ N I~ ~ O O N O ~ Z ~ O ~ M 00 o0 L(') N ~ ~ ~ Ln 00 ~ ap M ~ OD J ~ ~- ~ O ~ ~ L ~ rv _ _ ~ ~ ~ ~ Z ~ .Q ~ ~' is li L ~ ~ ; U 7 i U - N ~ ~ F- O Z ~ ~ LL ~ ~ Q ~ ~ ~ Q (/) IL . ~ ~~yville Public Lt~J ©.~ Goy sv Libraries: Deep in the Heart of Texas: Texas Reading Club ~ooq SUMMER READING PROGRAM ~ooq ACTIVITY SCHEDULE ~~yv~11e Pabl~~ ~ ~. ~,b r~ ryes! < Libraries: Deep in the H-Jean of Texas: Texas Reading Club Zooq The Colleyville Public Library 2009 Summer Reading Program is made possible with funds from the Robert J. and Helen H. Glaser Family Foundation. ~~~ Partial funding for Tuesday and Thursday programs is made possible by a Loan Star Libraries grant from the Texas State Library and Archives Commission. c~~a~ Refreshments for the Opening Day Cowboy Breakfast are made possible by the Colleyville Lions Club. LINI~A;RIE~: QEEP' IN THE FfE~RT OF TEJCAS! Important Dates 3 How it Works -Youth 4 How it Works -Adults 5 Adult Programs 5 Cowboy Breakfast Kick-Off 6 Mooooo Mondays 7 Saddle Up Tuesdays 8 - 9 Wild West Wednesdays 10 Buckaroo Thursdays 11 - 12 Chuck Wagon Fridays 13 Wild About Teens 14 VolunTEEN Program 14 Wild West Bonanza Grand Finale 15 June 1 Registration begins for Summer Reading Program, story times, and Chess Club June 13 Cowboy Breakfast June 15 Wild West Prize Room Opens (1st day to turn in reading logs!) June 15- 19 First week of programs & story times June 22 - 27 Scholastic Book Fair (upstairs in the library!) July 3 & 4 Library Closed July 27 -Aug 1 Last week of programs & story times August 1 Wild West Prize Room CLOSED (Last day to turn in reading logs and get prizes!) August 6 Wild West Bonanza Grand Finale t~~~`~~t~~ 0 PROGRAM The Youth Program is for ages 12 and under (even infants)! What do you have to read? You can earn prizes by tracking the number of books you read (Title Log) or the number of hours you read (Time Log). (Once you have chosen hours or titles for tracking, you may not switch). Just read for five hours or read eight books to receive a prize. Listening to audio books or having someone read to you also qualifies the same as reading a book. The same tracking rules apply for all situations. What are the prizes? Each person completing the first set of books or five hours will receive a T-shirt, a goodie bag, and an entry for our grand prize drawing. For every set of eight books or five hours you read (after the first set) you will have a chance to visit the Old West Bank and pick out a prize, as well as receive another entry in our grand prize drawing! The more you read, the more prizes you earn, and the more chances you have to win a grand prize! How will the books be counted? Starting on Monday, June 1, you may begin checking out books for summer reading. In order for items to count toward the reading program, materials must be checked out from the Colleyville Public Library and kept at least one night. *Please save your check-out receipts! They will be reauired when checkina in your reading log. Special Thanks to our Wild West Prize Room Decorating Committee Paul Wallace, Kay Newton, and Christina Stone YOUTH Who may enter? ADULT Who may enter? PROGRAM Adults and teens ages 13 & up. What do you have to read? Read or listen to five books to receive a prize. What are the prizes? Each person completing the first set of books will receive a T-shirt, a Summer Reading Program certificate, and an entry for our grand prize drawing. How will the books be counted? Starting on June 1, you may begin checking out books for summer reading. In order for items to count toward the reading program, books must be checked out from the Colleyville Public Library and kept at least one night. Fill out an Adult Summer Reading Program Log or a Teen Summer Reading Program Log and return it to the library when you have read five books. You may get another reading log, and turn in additional logs as you read more books. Each log will count toward the grand prize drawing. **Get double credit for reading a Western! Each book you read from our Western Fiction Collection will count as 2 books! There is no limit to how many you are allowed to read, so lasso in those Westerns and round-up the logs! We will provide the food, you provide the discussion! Meetings will take place at the Senior Center in June and July. Call the Adult Services Department at 817-503-1155 for directions and the monthly book selection. Status Thimbles June 9 & July 14 @ 5:00 - 8:00 p.m. Love to quilt, cross stitch, knit, crochet? Bring your Unfinished Objects (UFOs) to work on at the library. Share in the joy of others who love it as much as you do, share ideas and tips, or work on a project together! Complimentary refreshments will be provided. Books `n' Brunch Book Club June 11 & July 9 @ 11:00 a.m. The Colleyville Public Library invites you to join us as we kick-off our 2009 Summer Reading Program Libraries: Deep in the Heart of Texas! SATURDAY, JUNE 13, 2009 8:30 -10:00 a.m. Outside in front of the Library/City Hall buildings Howdy, partner! Join us for a hearty breakfast of sausage and pancakes fit for a real cowboy or cowgirl! PLUS Rope trick demonstrations • Face painting • Balloons Western- themed games • Children's Crafts • Special guests & more! RSVP to 817-503-1150 by WEDNESDAY, JUNE 10 r Breakfast provided the Colleyville Lions Club ~• •~ The Witd West Prize room opens Mondav, June 15 at the Colleyville Public Library! This is the first day ou will be eligible to redeem prizes for the books you read this summer....so sign up for Summer Reading Program 2009 and start earning prizes today! .z~ Ages 3 - 5 PRESCHOOL STORY TIME MONDAYS, JUNE 15 -JULY 27, 2009 2:00 - 3:00 p.m. Join us as we share great stories, learn finger plays and action rhymes, play games, watch videos, and make fun crafts together! Grades K - 3 SNACKS & STORIES STORY TIME MONDAYS, JUNE 15 -JULY 27, 2009 3:30 - 4:30 p.m. Grab a snack and join us for great stories and crafts! K-3. NO PREREGISTRATION IS REQUIRED FOR THE FOLLOWING PROGRAMS: Ages 4 & TODDLER PICNIC WITH BUCKY THE COWGIRL under MONDAY, JUNE 29 11:45 a.m. -1:00 p.m. Bring your own picnic lunch and join us for a very special visit from Bucky the Cowgirl! In her "Wild About the West" program, Bucky will weave a tall Texas Tale about Hound Dog the Kid. Is he a bank robber? Worse! He's a book thief! Put your boots, spurs and hats on and come have a great time! Open to ages 4 and under. All Ages AUTHOR KRISTINE KAHANEK PRESENTS KATIE & THE MAGIC UMBRELLA MONDAY, JULY 13 10:30 a.m. -11:30 a.m. Career meteorologist and mother of two, Kristine Kahanek is no stranger to the fears children face, especially when it comes to dangerous weather. In her book, Katie and the Magic Umbrella, Katie is a guardian angel who wears a winged watch that alerts her when the children she watches over need her. She must dispel children's fears while embracing their thrill for adventure as she takes the children on a magical journey into a thunderstorm. Along the way, children learn about rain, lightning and thunder, as well as hail and tornadoes. By understanding the science behind the thunderstorm, the children's fears are replaced with the knowledge of what a thunderstorm is and what to do when one happens. Signed copies of the book will be available for purchase following the program. PRE-REGISTRATION IS REQUIRED FOR THE FOLLOWING PROGRAMS: TUESDAYS, JUNE 16 -JULY 28, 2009 NO PREREGISTRATION REQUIRED FOR ANY OF THE FOLLOWING PROGRAMS. Brett Roberts Texas Show June 16, 2009 2:00 - 3:00 p.m. Yee Haw! Sit your self down for a wild and whacky good time. "Texas Magic Tricks and Tomfoolery" is a magic show filled with Texas fun! You'll see magic with rope, horseshoes, and maybe even a rattle snake. Children will laugh along with Chester the Wonder horse and his silly antics. They will even get to hear a Texas tall tale or two. Learn about Texas history, geography, landmarks, legends, animals, plants and more...) reckin you'll have yourself a good time! Tex Dugan Texas Trail Show June 23, 2009 2:00 - 3:00 p.m. Tex Dugan will bring Texas Cowboy to life for you with his saddles, weapons, and other tools used by real Texas Trail Drivers as they rode the trail to the Kansas rail heads. He'll share true stories of the rugged men and women who drove cattle and horses up the trails from Texas to northern markets in the late 1800s. Gleaned from members of the Old Time Trail Drivers' Association, these hundreds of real-life stories-some humorous, some chilling, some rambling, all interesting-form an invaluable cornerstone of history and folklore of Texas and the West. Fort Worth Zoo Wild Wonders June 30, 2009 2:00 - 3:00 p.m. Love going to the zoo? Now the Fort Worth Zoo is coming to you! The Fort Worth Zoo's Wild Wonders Program presents a fun and educational program showcasing a variety of animals big and small from around the world. Possible visitors include reptiles, birds, mammals, penguin, or macaw -don't miss your chance to see these animal friends up close and personal! 8 Ages 3 ~ up WEEKLY PROGRAMS AND SPECIAL EVENTS July 7, 2009 2:00 - 3:00 p.m. Mad Scientists have been working late in the lab, mixing and brewing potions sure to get your brains and beakers popping! Between funky foam and rainless rainbows, this show is sure to blow your scientific socks off! Lego Round-Up July 14, 2009 2:00 - 3:00 p.m. The LEGO Education Center is proud to partner with the Colleyville Public Library for afun-filled and educational event on July 14th. Children will be entertained by a Storytelling Cowboy who loves LEGO bricks! Following the Storytelling, children will be invited to work with library volunteers to build western-themed LEGO projects.* *Participants will not be able to keep their LEGO projects; however, all participants will receive a voucher good for 10 free LEGO bricks available from the LEGO Education Center. Western Shindig July 21, 2009 2:00 - 3:00 p.m. YEEHAW! Kick up yer heels cowboys and cowgirls - it's party time! Round up all your friends and come on down and join us for an hour of good of fashioned fun in the spirit of the Wild West! Enjoy wild games, western-themed crafts, and surprises galore. Come in your best western outfit and you could win a grand prize...See ya there partner! Mission Mad Science July 28, 2009 2:00 - 3:00 p.m. The Chief Mad Scientist's have been assigned a mission to solve a case for the Bubble Police. So far we have uncovered instructions for wacky stunts and silly secrets, so we will need your help to test this dorky data and solve the crime! Join us for this Top Secret Adventure. II Mad Science presents Spin Pop Boom PRE-REGISTRATION IS REQUIRED FOR THE FOLLOWING PROGRAMS: Ages 3 - 5 WEDNESDAY PRESCHOOL STORYTIME* JUNE 17 -JULY 29, 2009 10:15 a.m. -11:15 a.m. Join us as we share great stories, learn finger plays and action rhymes, play games, watch videos, and make fun crafts together! Ages 8 -15 CHESS CLUB WEDNESDAYS, JUNE 17 -JULY 29, 2009 2:00 - 4:00 p.m. Whether you are a beginner or expert, if you love to play Chess or would like to learn how to play, join us on Wednesdays as we sharpen our skills and have fun together. You can even compete with other club members and earn a place in the rankings. Just sign up at the Library Circulation Desk! For more information, contact Cindy Appleby at 817-503-1165 or applebvcCa~ci.collevville.tx.us. Ages 2 8~ 3 TOTS AND TALES STORY TIME THURSDAYS, JUNE 18 -JULY 30, 2009 10:15 -11:00 a.m. Join us as we share great stories, learn finger plays and action rhymes, play games, do musical activities, and make fun crafts! PRE-REGISTRATION IS REQUIRED FOR THIS PROGRAM. Ages 3 8~ up PROGRAMS AND SPECIAL EVENTS NO PREGISTRATION IS REQUIRED FOR ANY OF THE FOLLOWING EVENTS. Nana Puddin' presents Nancy Worcester June 18, 2009 2:00 - 3:00 p.m. Nancy Burks Worcester is a highly acclaimed actress, ventriloquist and storyteller who has performed across the nation and authored numerous books. An accomplished ventriloquist, Nancy will introduce you to her special friends Larry the crocodile, weasels Waco and Lily, Amy-Amanda, a teenaged zebra cheerleader, and Jane ... Goodall a lively chimpanzee. A fun and uplifting show not to miss! Snake Encounters June 25, 2009 7:00 - 8:00 p.m. Great for snake lovers! Meet amazing legless creatures from around the world and learn how these slithery serpents catch and eat their dinner, what behaviors they use to fool predators and prey, how they shed their skin, and learn what to do if you just happen to meet one in the wild or in your own backyard. Slick Jugglers July 2, 2009 2:00 - 3:00 p.m. David and Mark will amaze you with their juggling and unicycling tricks, from juggling nine balls at once to balancing knives on your chin while on a unicycle! You'll also see juggle rings, pins, knives, torches, and even unusual things like a bowling ball, spoon and juggling pin. Pins will fly by your nose and back of your head but don't worry, they haven't lost anyone yet! a `~~~~~ ^w ~ i July 9, 2009 7:00 - 8:00 p.m. Do you believe in magic? Dal Sanders is a master of magic and illusion who will keep you riveted with his explosive talent and humor. Not content to mystify the audience, he combines illusion, escape, comedy, audience participation, music, magic, and fun to keep you on the edge of your seat! Reading, Rhythm, & Rhyme with Judy Stock July 16, 2009 2:00 - 3:00 p.m. Judy has been performing for over 20 years and has recently brought her dynamic show to the Lone Star State. Sing a long as she shares her love of reading along with the many instruments she plays. From the banjo to the nose whistle Judy inspires her audience to learn about musical instruments and even shows them how to make music with a turkey baster! Dennis Lee July 23, 2009 2:00 - 3:00 p.m. Dennis Lee is known as the best family-oriented ventriloquist in America today. For over 35 years, Dennis Lee has used ventriloquism, music, stories, and humor to reach people of all ages with messages that bring laughter, learning, and love. No one can match Dennis' ability to speak to every age group and entertain with his music, comedy, and inspiration. A can't miss show! Dallas Puppet Theatre July 30, 2009 2:00 - 3:00 p.m. Join us for the Dallas Puppet Theater's colorful original musical production of Rumpelstiltskin! based on the classic story by the Brothers Grimm. Performed with large colorful hand puppets and a lively original musical score, Rumpelstiltskin! is designed to delight children of all ages. A special behind the scenes peek at the magic of puppetry adds to the Dallas Puppet Theater's fun-filled family performance. Don't miss this exciting show! Pure Magic of Dal Sanders ;t j „Y ~~ ~// ~s `v ~N~.'r ~~\„ ~: Ages 3 & under Please note that the library will closed on Friday, July 3 & 4, in observance of the Fourth of July holiday. NO PREREGISTRATION IS REQUIRED FOR THE FOLLOWING EVENTS: BOUNCE TIME FRIDAYS, June 19 -July 31, 2009 10:15 -11:15 a.m. For apes 3 and under only and their caregivers. Let your ~~~ imagination run wild upstairs at the library! This unstructured play time features books, music, and a play area. Caregiver supervision is required. Refreshments will be provided. .. ~,~,~. r Ages 3 8~ up FAMILY MOVIE DAY @ THE LIBRARY FRIDAYS, June 19 -July 31, 2009 2:00 p.m. NOW SHOWING - See a great movie and enjoy free popcorn and refreshments each Friday at 2:00 p.m. upstairs at the library! All movies are rated G and PG. Please call the library at 817-503-1150 to inquire about what movie will be shown. Earn cool prizes for the books you read this summer! Check out page 5 for details! Need a good book? Check out Your One Stop Shop reading source! Finc.. • Top Ten Best Books for Teens • Tayshas Reading List • Lone Star Reading List • Best Books for Young Adults • 2009 Quick Picks for Reluctant Young Readers • TeenReads.com Ultimate Teen Reading List Teen Reads notebook located at the Adult Reference Desk. Need community service hours for school? Want to help with great programs in your community? Join the VolunTEEN program at the library! Ages 13 and up are eligible to apply. Students interested in volunteering to work with the Youth Services staff during the Summer Reading Program should stop by the front desk for a VolunTEEN application. Miss the May training session for summer volunteers? We may still have volunteer openings for the many special events held at the library throughout the summer. Call the Youth Services Department at 817-503- 1154 or email youthlibrarianCa~ci.collevville.tx.us for details. We look forward to working with you! m The Colleyville Public Library invites you to join us as we celebrate the Grand Finale of the Libraries: Deep in the Heart of Texas 2009 Summer Reading Program! THURSDAY, AUGUST 6, 200 6:30 - 8:30 p.r„ Outside in front of the Library/City Hal buildings CATTLE DRIV ~ 7:00 p.m. & 8:00 p.m. _ _ ______;d by the Fort Worth Stockyards Herd ~` DJ • Balloons • Face Painting • Games • Crafts • Grand Prize Drawings Photos with a Longhorn • Cowboy Stilt Walker • Giant Lego Surprise **Admission is FREE. Refreshments available at a minimal cost. ** Special Exhibits bv: City of Colleyville Fire Department, Parks & Recreation Department, Police Department Events subject to change. COLLEYV[LLE Colleyville Public Library 110 MAIN STREET COLLEYVILLE, TX 76034 (817) 503-1150 www.col lewillelibrary.com youthlibrarian(~ci.colley~rille.tx.us Monday and Wednesday 10 am - 6 pm Tuesday and Thursday 10 am-8pm Friday 10 am-5pm Saturday 10 am - 3 pm Sunday CLOSED -r~~a~~ MEMORANDUM TO: Library Board FROM: Mary Rodne, Library Director DATE: May 28, 2009 RE: Colleyville Public Library Spatial Reorganization Final Draft Plan, November 21, 2008 At the October 13, 2008, Library Board Meeting, Sam McBane Mulford, Principal Strategist, of Ideation • Collaborative presented the draft report of the Library's Space Reorganization Plan. McBane Mulford opened the presentation with an overview of the steps that had been taken to ensure that a full picture of the community's current and future service needs had been captured within this report. Mulford noted that over 1,000 individuals provided feedback through the following activities: two focus group sessions that were held with a cross section of the community; five key informant interviews that were conducted with individuals who could broadly represent the community due to their roles as identified community leaders; an online survey that was available from May through October to provide an opportunity for the community to comment and provide feedback; two stakeholder and staff workshops that were held to develop the vision for redefining use of the space to meet future library service needs within the community; and a Core Team and consultant engaged the community in casual conversations at retail stores, recreation centers, restaurants and in the library. Next, McBane Mulford provided a snapshot of the current library; its value in the community; and findings of the project activities. Sam McBane Mulford then detailed a preliminary space needs assessment, and unveiled three preliminary schematic scenarios. The floor was then opened for feedback. After a lengthy discussion, consensus of the Board was to approve the draft report with the discussed changes. In December 2008, Sam McBane Mulford submitted a Colleyville Public Library Spatial Reorganization Final Draft Plan, November 21, 2008, that included the approved changes. The October 9, 2008 plan draft was presented to the City Council on October 21, 2008 at the Pre-Council Meeting session. Please review and note any changes or additions you would like to discuss during the Library Board Meeting on Monday, June 8, 2009. Colleyville Public Library Library Spatial Reorganization Plan commissioned by Colleyville Public Library Foundation on behalf of the Colleyville Public Library and the City of Colleyville Draft Report I October 9, 2008 prepared by Sam McBane Mulford Principal Strategist eation Ilaborative Colleyville Public Library Library Spatial Reorganization Plan commissioned by the Colleyville Public Library Foundation on behalf of the Colleyville Public Library and the City of Colleyville Draft Report ~ October 9, 2008 prepared by Sam McBane Mulford Principal Strategist eation Ilaborative Colleyville Public Library Spatial Reorganization Plan Table of Contents Executive Summary ..................................................................................................... Introduction purpose • people •process .....................................................................................................................5 Context ......................................................................................................................................................................... ...5 Process Participants .................................................................................................................................................... ...9 Process Map ................................................................................................................................................................. .10 Community Characteristics current and future issues • elements to be served ..................................................13 Current and Future Issues for the Community ..........................................................................................................13 Demographic Data for Colleyville ............................................................................................................................. 15 Elements of the Community to be Served ............................................................................................................... 18 Library Spatial Concepts snapshot • value • looking to the future • preliminary scenarios .............................. 21 Snapshot of the Current Library .................................................................................................................................. 21 Benchmarking the Library ........................................................................................................................................... 29 Value of the Library in the Community ..................................................................................................................... 32 Looking to the Future ................................................................................................................................................... 38 Preliminary Schematic Scenarios ............................................................................................................................... 48 Library Spatial Reorganization Plan schematic • program • costs • schedule • implementation ................... 57 Schematic Plan ............................................................................................................................................................. 57 Space Program ............................................................................................................................................................. 59 Conceptual Capital Cost Model ............................................................................................................................... 69 Conceptual Operational Cost Model ....................................................................................................................... 71 Implementation Plan and Conceptual Schedule .................................................................................................. 72 Appendix resources and reference • process memoranda ................................................................................... 75 Resource and Reference Material ............................................................................................................................ 75 Process Memoranda .................................................................................................................................................... 77 Final Draft, November 21, 2008 Table of Contents eafion iiai7afallVe Colleyville Public Library Spatial Reorganization Plan Executive Summary The purpose of the Spatial Reorganization project commissioned by the Colleyville Public Library Foundation on behalf of the Library and City was to create a holistic understanding of library service needs through research and data analysis, as well as a stakeholder and community outreach process. The project explored innovative and creative strategies for reorganizing space allocation and utilization to support services that will enable the City and Library to realize its vision, goals, and strategic objectives. In 2003, Colleyville celebrated the opening of its first Library, and now planning for expansion into the second floor. This expansion and reorganization allows the Library to increase the collections, seating, services and programs it provides the community, and to address some of its lessons learned after operating the library for five years. There are real opportunities to address efficiencies in materials and staff workflow, and to incorporate technologies and more customer service options that will leverage staff to their highest value -direct public service. The outreach process offers critical insight into the community's perspective on its library: the Library is very much appreciated for its programs and especially its children's services as well as the small town customer service provided by staff It is universally loved... except for the noise and conflict in uses (children's area and quiet reading) due to the lack of zoning of activities, as well as the lack of diversity in spatial environments to meet different needs but the community desires a larger and more diverse collection and would like the Library to become more of a place for community interaction and collaborative learning This community is ready for the Library to reinvent itself to meet the needs of this and the next generation, and to be a 3rd place in the community -one that is not home or work but a place that people love for its representation of the unique and special characteristics of small town Colleyville. In looking to the future, a space program was developed to identify the square footage necessary to accommodate the goals for growth in collections, services and programming, as well as for the types of spaces that the community seeks. A quiet reading area or `Living Room', special shelving for current topics and titles and the widely sought after media, a Teen Zone, and generous program /meeting space to support the variety of programs envisioned in the future are all included in the plan. The result doubles the current collection and triples the now available seating, and provides efficiencies in staff and materials flow that will allow the Library to leverage future staff to direct public services and richer programming for all ages. Through meetings and workshops, a series of scenarios were developed by members of the community to test how all of these activities and uses could be configured within the available space. From these scenarios, three were finalized and presented to the Library Board and Public Library Foundation Board to develop a preferred schematic plan. The preferred schematic plan retains most of the existing built space on the first floor, while adapting or modifying it slightly to support new uses. The second floor will house program areas, as well as the children's area. This plan represents the best of both worlds -minimal demolition of existing built space as well as integration of materials and staff flows to enhance customer experiences and services. Final Draft, November 21, 2008 Table of Contents eation Naborative Colleyville Public Library Spatial Reorganization Plan Preferred Scenario Second Floor i g --- ;~ y 1 t >/ . , ~. ~,, Page 2 ~leation Final Draft, November 21, 2008 Ilaborative Preferred Scenario r1a~ „' .. First Floor 1 ~a Colleyville Public Library Spatial Reorganization Plan A conceptual capital cost model was developed, which identifies a range of approximately 995 thousand to 1.8 million dollars, dependent upon the extent of new construction and the quality of materials used. This cost model includes the furniture and fixtures, but not the expanded collection material. The next steps for the Library and City include: engaging a design team to develop a schematic design that will provide the information necessary to establish an actual cost estimate for construction in parallel, completing an operational cost model to address staffing, materials, services and programming identifying funding strategies for completion of the project finalizing a schedule and phasing strategy based upon goals to keep the library open to the community as well as optimize the investment in the expansion Completion of the schematic design, which is a portion of the total design work necessary to prepare construction, or bid, documents, will allow the design team to establish a specific construction cost estimate for the project, as the preliminary work addressed a range of construction costs. The schematic design will identify the actual scope of new construction and any demolition or reconfiguration of existing built out walls, and the construction cost will reflect this as well as the actual building materials that will be used -all of which are critical to developing a realistic cost. Phasing of the construction work was a consideration in the development of the preferred scenario -along with the following maximizing efficiencies in staff work and materials flow providing the different types of spatial environments that will allow everyone in the community to 'find themselves' in the library maximizing reuse of existing built out space on the first floor (3rd priority to both above -long term investment in reconfiguration rather than perpetuating inherent /inherited inefficiencies) The logical phasing could allow the City to keep the library open and operational during construction, and could be accomplished in this manner: Develop second floor (program and children's area, with adjacent staff area) -although larger programs and events would be suspended for a period of time. Move children's area and collections into the second floor and resume programming in new space Reconfigure existing meeting room to accommodate materials sorting and staff workspaces, as well as new service desk, friends bookstore and cafe kiosk along curved wall (zone partial construction area) Move staff workspaces Reconfigure existing staff workspace to accommodate tech lab and teen zone (zone partial construction area) Move tech and teen zone activities into finished space Install quiet room glass /wall enclosure (zone partial construction area) Move periodicals collection and quiet room seating Reconfigure first floor shelving /collections to accommodate the rest of the first floor design Final Draft, November 21, 2008 Table of Contents eation liaborative Colleyville Public Library Spatial Reorganization Plan Introduction purpose • people • process Context Purpose of the Plan The purpose of the project was to create a holistic understanding of library service needs through research and data analysis, as well as an inclusive staff, stakeholder, and community outreach process that reflects the diversity of the community served. The project explored innovative and creative strategies for reorganizing space allocation and utilization to support services that will enable the City and Library to realize its vision, goals, and strategic objectives. In 2003, Colleyville celebrated the opening of its first Library, which is a two story facility integral to the City Hall building on Main Street in the Village. Although the second floor was finished (paint and carpeting), no permanent library services were located on this level at that time. The first phase of the Library project provided a fully functional first floor, but the existing budget was not able to provide for materials, stacks, furniture, etc., on the second floor. Additionally, the Library would not have been able to provide services on both floors with its then staff contingent of 5.5 FTE (full time equivalents). Use of the library by the community has increased significantly since then, creating prioritization for an expansion plan. The Colleyville Public Library Foundation commissioned and provided the funding for the project to support the library in achieving its Long Range Plan (April 2007) Objectives, specifically: Goal Two: Lifelong Learning 2.1 Reorganize the Library's existing space, two levels, 24,000 square feet, and utilize 100 of available space to provide better support for the Library's Lifelong Service programs for children and adults by FY 2009/2010. g The spatial reorganization of the Library will also support achieving each of the other goals and their objectives; all goals correspond to the Library's Service Priorities: Goal One: Current Topics and Titles Goal Three: General Information Goal Four Information Literacy In addition, this project provides progress on the 2008 Annual Work Plan of the City of Colleyville Goal Four of the work plan is "Continue focus to delivering superior services and demanding results" and Objective One's first three tasks are significantly addressed through this effort: Develop a plan to reorganize the Library to utilize available space to provide better support for the Library's programs for children and adults. Develop and enhance programs for children and adults that will establish the Library as the community's literacy cultural center while seeking community partnering programs with local and regional literary and cultural groups. Prepare a financial plan providing for the implementation of the 2007 Library Master Plan Update Report. Final Draft, November 21, 2008 eation Page 5 Iloborotive Colleyville Public Library Spatial Reorganization Plan Assessment and Conceptual Spatial Organization Methodology A truly collaborative process yields the most comprehensive solutions, which address the aggregate needs, issues, vision, and concerns of all stakeholders. To facilitate this collaborative process, a Core Team of individuals comprised of decision-makers and representatives of the diverse stakeholder needs was established. The Core Team's roles and responsibilities included the following: Review and validate the proposed process and align it to organizational vision, goals and parameters Assist in Identifying the process participants, to include stakeholders and staff, as well as library users, non-users, and the community at large Review the outreach plan, which identifies the most appropriate time within the process to seek input and feedback in `defining the problem' as well as when to provide conceptual solutions for further feedback Provide ongoing leadership, direction, and course correction as necessary to ensure that the integrity of the process is protected, and that the process will support achievement of goals and objectives Review the draft document content and provide constructive feedback for improving the report Act as an advocate within the community for the planning process, encouraging people to participate The community and Library staff are, in fact, experts in this matter. The collaborative process allowed these individuals to step away from their day-to-day duties and think deeply about the current and future needs of the library. Given the opportunity to envision beyond `solving the immediate issue' these individuals provide the most valuable input as to how the future facilities might support the comprehensive community that the library serves. This process facilitated strategic conversation, deep listening, and productive conflict, and fostered insightful input into Colleyville's future library. Input was synthesized with best practices and future foresight to develop recommendations for the future library services that the community deserves. The City of Colleyville has embarked upon a journey of discovery to establish the next iteration of their Library. The Library Spatial Reorganization Plan, founded in a community needs assessment process, is the first foundational step to articulating the community's vision for future library services. This document will guide the planning and design of the expansion of the library into the second floor, allowing full utilization of the entire facility for services to the community. The planning horizon for this needs assessment looks to 2030, as plans normally project at least twenty years out, and time is needed to account for the planning process and implementation duration. Extensive outreach to the community, analysis of current services, and exploration into best practices created the basis for identified needs. Multiple opportunities for participation included focus groups, key informant interviews, stakeholder and staff workshops, and an online survey. Steps taken to ensure the creation of a full picture of the community's current and future service needs within this report included: outreach to the community to assess their needs, expectations and perception of the Library and its role in the community -now and in the future assessment of current collections, programs and services analysis of current and projected demographic data to align services, collections and programs to the service population analysis of the community's characteristics to include current and future elements of the community to be served by the Library observation of service limitations of the existing facility preliminary analysis of space needs to understand current space utilization and accommodate anticipated future services, collections and programs Page 6 ~learlon Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan The Core Team and consultant obtained information from community members and stakeholders through a variety of meetings and methods for encouraging input. Over 1000 people participated in the survey, focus groups, workshops, key informant interviews and casual conversations between May and October, 2008. Two Focus Group sessions were held with a cross section of the community Five Key Informant Interviews were conducted with individuals who could broadly represent the community due to their roles as identified community leaders An online survey was available from May through October to provide an opportunity for the community to comment and provide feedback Two stakeholder and staff workshops were held to develop the vision for redefining use of the space to meet future library service needs within the community The Core Team and consultants engaged the community in casual conversations at retail stores, recreation centers, restaurants and in the Library to further inform the outcome with anecdotal information Staff and the Core Team encouraged input and participation through a variety of means. They made available and e-mailed flyers and information regarding the survey and workshops to stakeholder contacts, posted at Web sites for the City, Library, and affiliated organizations, and posted and distributed at both civic and privately owned buildings throughout the city. The community forums were widely advertised in the media and at the Library through banners, bookmarks, and brochures. Members of the Core Team contacted the community and key representatives of organizations by phone, mail or through invitational e-mail messages, seeking their participation in the outreach process. In developing the response to needs captured in the outreach, the Core Team members and Library staff worked to understand the community needs and articulate how the Library would respond with prioritization of its services and the utilization of its 'real estate'. Students, parents, grandparents, youth, educators, school librarians, community members both long-term and newer, seniors, business people, professionals, community organizers, community and service organizations, village residents, school districts, historians, authors, entrepreneurs, community service volunteers, the Friends of the Library, visual and performing artists and advocates, and health and community service providers represented the community at large in the focus groups. Each session explored the following topics: Whom do you feel you represent in the community? Do you use the Library? If so, which ones, how often, and for what purpose? What do you appreciate about the services you receive? What is working well? What would you like to be able to do or have access to at the Library, but currently cannot? Describe your ideal visit to the Library in 10 years. What is the experience? What are you doing? Key informants, who either broadly represent the community or a special interest area or group, were asked the following questions in interviews: Whom do you feel you represent in the community? Why might you have been as a `key informant'? What are the unique characteristics of Colleyville? What do you see happening on the horizon (five, ten, twenty years from now) that will impact your community considerably? What do you believe is the value of a library within the community? Describe your ideal visit to the Library in 10 years. What is the experience? What are you doing? A total of 982 library needs assessment surveys were completed online or in hard copy through October, 2008. An online community survey was hosted through a link off the Library and City of Colleyville home pages, available for the duration of the needs assessment process. Hard copies of the survey were Final Draft, November 21, 2008 eation Page 7 Ilabarative Colleyville Public Library Spatial Reorganization Plan available at the Library, as well as distributed at other various civic, educational, and community buildings. Almost 75 % of the surveys received were submitted by residents of Colleyville. An additional 13 % of respondents worked in the city but did not reside in Colleyville. A summary of survey responses, as well as the full text of any additional comments provided, is presented in the appendix. Stakeholders and staff were engaged in a series of workshops, meetings and interviews focused on identifying vital services, describing gaps in service and unmet needs, evaluating current service models and envisioning new models of service. In developing the response to needs, stakeholders and staff participated in an intensive workshop forum to analyze the community needs and articulate how the Library would respond with prioritization of its services. The workshop participants, representing a wide cross-section of Library staff, focused on the Library's future services and utilization of space and considered the following: the Library's strengths and position to serve the needs integrating innovative service responses providing for new activities, and zoning of those activities, within the library expanding the resources, to include services, programming, collections, seating, and technology Documents relating to both the community and Library of Colleyville were obtained from the Colleyville Public Library and City of Colleyville, as well as from Core Team members. Demographic and planning information was obtained from national, state, and local government. The consultant and staff gathered information about national and international trends regarding the use of libraries. The outreach information gathered by the Core Team, in conjunction with research into current library best practices and standards, has been reviewed, analyzed, and incorporated into this report format. All recommendations in this report respond directly to documented needs as expressed by community members and through research and analysis. Please refer to the Appendix of this document for all memoranda associated with community outreach, as well as all reference and resource information used to develop this report. Page 8 ~ea,;on Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan Process Participants Stakeholders and Community Representatives 982 Survey Respondents Kathy Hadley and children Bill Lindley Kay Newton Carol Ernst Kristi Isbell Cathy Punko Linda Tinkham Cecilia Monacelli Lori Strickland Christine Posnock Mary Lou Dove Christopher Azbell Mary Pat Mahoney Cookie Myers Melanie Damron Daniel Azbell Mimi Byerly David Neisius Nancy Eytcheson Dean Simmons Nancy Young Dee Barker Pat Batten Ed Clendenin Pat Jones Ed Havran Rebecca Ringer Eileen Lee Robert Punko Ginny Tigue Sharie Kimball Hannah Watson Sharie Kimbell Jan Mogged Stephen Young Janet Douglass Sue Drautz Jennifer Azbell Susan Stevens Jennifer Hagen Susan Williams Jim Moore Tamara McCain Joslyn Marksbury Teen Volunteers Joyce Quam Tina Simmons Judith Mastagni Yvonne Gilliam Core Team Members Cecilia Monacelli, President, Colleyville Public Library Foundation David Kelly, Mayor, City of Colleyville Elsie Gunter, Community Member Erica Gill, Library Staff, Adult Services Librarian Ginny Tigue, Past President, Library Foundation Jerome Davis, Colleyville Lions Club Joanne Caniano, Library Staff, Circulation Services John Gray, Colleyville Rotary Club Kay Waggoner, GCISD, Superintendent Kelly Cooper, Interim City Manager, City of Colleyville Mary Alice Rippe, President, Friends of the Colleyville Library Mary Rodne, Library Staff, Director Nancy Bowen, Volunteer, Library Board Member Pat Jones, President, Library Board Member Ret Stransberger, President, Chamber of Commerce Robert Glaser, Colleyville Public Library Foundation Board Member Final Draft, November 21, 2008 ~yeatior~ Page 9 Ilaborative Colleyville Public Library Spatial Reorganization Plan Additional Library Staff Amber Green Angela Bailey Christina Stone Donna Westbrook Ian Barba Jeanie Monahan Jennifer Britton Process Map John Schanot Kay Bradshaw Karyn Marshall Sarah Dyer Vicki Palmer Vicki Welch The following page illustrates a proposed process map developed for the planning effort and validated by the Core Team at its first meeting. The map served as both a roadmap for activities as well as a tool for communicating to stakeholders, community representatives, and staff, the scope and progress of the project. Activities and Interrelationships The process map (or roadmap) on the following page represents an organization of the inter-related activities, performed by different groups involved in the planning process: The left-most 'column' represents groups of participants The bar along the top that runs from left to right represents the logical sequencing of activities over time that will ultimately result in a Strategic Spatial Reorganization Plan The boxes in the body of the process map represent specific activities and their interrelationships, all designed to achieve a coherent flow of data gathering, information development and analysis, exploration and discovery, and ultimately informed decision-making Page 10 ~feation Final Draft, November 21, 2008 Iloborative Colleyville Public Library Spatial Reorganization Plan ,,. ~ .. ,... .... ~• ~. ~ .r.. ,.,.. .... ~ ~.,. ~y ~_,~.__ ~ ~~ ~'~ r_ ~4g I r ~ ~ .,._ _ ~ ~~ I F ~ ~# ~~~~~~^ ~ ~ ~ ~`° [ ~ ~~ ~ t ~ ~~ ~ N v ' F' _ ,_..«,.. ........ ~' 4 {- ~ y ~ ~+ N t ~ "~ ~~~ Final Draft, November 21, 2008 ~d~ario~, Page 1 1 Ilaborative Colleyville Public Library Spatial Reorganization Plan Community Characteristics current and future issues • elements to be served Current and Future Issues for the Community History of Colleyville "Colleyville began as a rural community, situated primarily between Big Bear and Little Bear Creek in the central portion of northeastern Tarrant County. Dr. and Mrs. Colley The first significant settlement of the area began in the 1850s. Samuel C.H. Witten came to Texas from Missouri in 1854 and established a farm along Little Bear Creek. He became one of the founders of the Spring Garden community, which flourished in the 1860s around awell-known school, finally declining in the 1870s as Bedford rose to prominence. Other settlers from the upper South included Jonathan A. Riley, who came from Kentucky in 1856 and settled near the Spring Garden community; the Kentucky-born adventurer and Civil War veteran Ryan Harrington, who bought land in 1865 near the community of Pleasant Glade; and William B Cheek, who migrated to northeast Tarrant County from Kentucky in 1869, eventually settling near Ryan Harrington's property. Other farmers continued to arrive throughout the 19th century. William Dunn settled property between Big Bear Creek and Bransford in 1875; the James R. Forbes family, of Bedford County, Tennessee, established a farm in 1887; and French native Anthelm Bidault began cultivating his renowned orchards and vineyards near the Pleasant Run community in 1897. The communities of Pleasant Glade and Pleasant Run were hamlets situated in clearings of the Eastern Cross Timbers. Churches, schools, and stores served the rural population. Pleasant Run Baptist Church, organized in 1877, was the first church within what is now Colleyville. The St. Louis, Arkansas, & Texas Railway (later known as the St. Louis & Southwestern or the Cotton Belt Route) extended its tracks between Fort Worth and Grapevine in the late 1800s, passing through the hamlet of Red Rock in the Colleyville area in 1888. The nearby community of Bransford, clustered around the general store and post office of Felix G. Bransford, disappeared that same year when the store and post office were moved to Red Rock, which was renamed Bransford. The new Bransford prospered over the next several decades, becoming the largest community in the Colleyville area. In addition to the post office, the town had two blacksmith shops, a livery stable, four general stores, and a lodge hall shared by the Masons, Odd Fellows and Woodmen of the World. Four doctors resided there. Lilburn Howard Colley was one of these doctors. A native of Missouri and a veteran of the Union Army, Dr. Colley and his wife moved to Texas in 1880, eventually settling in Bransford soon after the town was founded. In his 40 years of active practice, he became one of the best-known physicians in northeast Tarrant County and was widely respected as a leader in the Bransford area. Colley's name became associated with a community that formed around a store opened by W.G. Couch on Glade Road south of Bransford in 1914. The surrounding area gradually acquired the name "Colleyville." The hamlets of Pleasant Run and Pleasant Glade had populations of 75 and 80, respectively, in 1940, and today have all but disappeared. Bransford declined after World War I as the automobile took precedence over railroads for passenger travel. The last store, owned by John R. Webb, closed in 1925. The town became known primarily Final Draft, November 21, 2008 ~eation Page 13 Aaborative Colleyville Public Library Spatial Reorganization Plan for a large nursery established by Andy Felps around 1920. Bransford had a population of 155 in 1940, but today has vanished except for a cluster of houses around the train tracks. Colleyville was incorporated on January 10, 1956, and its city limits are now contiguous with those of Grapevine and Euless on the east, Bedford and Hurst on the south, Keller and North Richland Hills on the west and Southlake on the north. Although once a predominantly rural community, Colleyville has experienced significant residential development during the past decade. From a population of about 1,500 in 1960, it grew to 6,700 in 1980 and had an estimated population of 11,300 by 1989. Grapevine Highway (Highway 26) passes through its center, and many of its residents commute to Fort Worth." Tarrant County Historic Resources Survey Historic Preservation Council of Tarrant County, Texas Copyright, 1990 Community Issues -Today and Tomorrow The community outreach process included targeted key informant interviews, as well as the types of casual conversations with residents and city staff that revealed the nature of this community and its issues. The following three themes surfaced in every conversation and represent what people felt is already in play or looms large on the horizon, with the potential for substantial impact on the community: strong and dynamic sense of community preserving small town, country living sustainable city and services The concept of an engaged and active citizenry, whether in community issues and policy, community services, or recreation, education, and business was a critical issue for many. Colleyville was once a place where multiple generations of a family lived in fairly close proximity, nurturing aclose-knit community. In the past few decades specifically, a more transient nature of families moving to the community for their current needs is the perception, as opposed to families settling in for the long term. The number of residents whose families have been here for generations is dwindling proportionate to the entire population of the community. There is concern that this might cause Colleyville to go the way of many cities where neighbors do not know each other, people leave early for work elsewhere and come home late, local issues become crises with competing special interests and very little common ground, and the spirit of a community is lost. Most feel that the children in this community are well served by the library, educational systems, sports organizations, and their families. Even where some individuals may not want to interact with children, or feel that they become a barrier to their preferred use of the library, everyone in this community values children and youth and feel that every investment in preparing them for successful futures is important. However, there is a sense that seniors especially, adults in general, and teens do not have the same opportunities. Recreation, health and wellness, and other issues may not be addressed in the same way other cities in the region are providing for individuals throughout their lives as their needs and interests change. Colleyville exists in the midst of the 3~d largest airport in the world and a fast growing DFW Metroplex, and preserving the rural character that attracted so many to this community and kept them here is another critical issue for all. Community development in the residential realm has been consistent with maintaining this character, and the recent Village development was focused on creating a recognizable core for a community that is essentially a series of neighborhoods and homes bisected by a retail, business and Page 14 eotion Final Draft, November 21, 2008 liaborative Colleyville Public Library Spatial Reorganization Plan professional corridor. The housing in the community has undergone rapid change, as older homes have been replaced by large, luxurious and very expensive homes on generous home sites or estates. 3rd places within the community are desired; these are destinations that are not home or work, but places that are frequented because people want to be there. Reasons include a sense of place and connection to others in the community, socializing, or even being alone amongst others. Colleyville no longer has a general store with rockers on the front porch, but current generations still seek those types of interactions which really do provide the foundation for the small town feel. And lastly, the City prides itself on being 'lean', and for maintaining -not raising -the level of taxation. However, awell-educated, professional, affluent community has high resident expectations for services. The infrastructure, to include streets and facilities, will need to be well maintained over time to avoid losing initial investments due to deferred maintenance practices. Sustaining the quality of life is the third critical issue, and it encompasses a number of topics of concern. Sustainability can be positively affected through diversity, which provides resilience. Many within the community are involved in aviation and technology, and there is concern regarding how economic cycles that impact those sectors could significantly impact the whole of the community. Diversity in the business presence and retail opportunities, as well as growth, is also a consideration as it can provide revenue streams for support of city services and infrastructure. All of these themes are interrelated. In every instance, individuals offered thoughts on addressing these issues, and the common premise amongst all was a strategic perspective and focus. Making the right investments in community services, creating and leveraging partnerships, and utilizing intentional economic and community development strategies and related initiatives were mentioned as tools for the community to use. The hope is that this community would ensure that Colleyville would continue to be healthy and prosperous, but not change too much in the equation. Demographic Data for Colleyville Relevance of Demographic Data to Library Service Needs The demographic data paints a picture of the composition of the community, and provides indications as to where the Library may be of service. Services, programs, and collections can be fine-tuned to ensure accessibility to target audiences and areas within the community. Population Projections The NCTCOG projects the population in Colleyville to reach 25,304 in 2030, which represents an almost 30% increase from the year 2000. The City grew very quickly from the 1960s through 1989, as did many of the communities in North East Tarrant County as the Dallas Forth Worth metropolitan area emerged as a significant area within the nation and world. Population growth slowed during the 1990s, exhibiting approximately 55% growth compared to double digits previously. However, the City's General Plan for Growth and Development assumes that `build-out', or maximum population within the City, will occur at or around 2030 at just over 26,000 people. This is due to the fixed nature of the physical boundaries of the community, as well as the available developable area, and the commitment to community development policies that minimize housing density. Final Draft, November 21, 2008 ~eation Page 15 Ilaborative Colleyville Public Library Spatial Reorganization Plan ~~E'L}1'.,.,GSTH::T~:1$T~C~xf ,c,%.%.wM3`I~SE"'r%Ct,rr~:;~3i3Ei~'"tkYE'i::~. ..dCp' r~$ %_ . 2000 2005 2010 2015 2020 2025 2430 Populartiw~ 19,520' 20,397 20,900 21,212 22,198 24,072 25,304 Haiselwlds 6,d06* 6,700 6,866 6,987 7,300 7,927 8,331 6npignnent 4,965 5,930 6,915 8,000 9,405 10,861 11,032 ,~ ~,_~, t~~n~ ,_ .., 9. ._ , n Population and Social Characteristics The latest demographic data for social characteristics is from the 2000 Census, and a key indicator in this community is the education attainment of its citizenry. In 2000, 56.6 % of those over the age of 25 in Colleyville held a bachelor's degree or higher, as compared to 23.2 % in all of Texas and 24.4 % nationwide. 19.2 % of the almost 60 % of residents with higher education held a graduate or professional degree. The demographic data allows understanding of the extent of the youth and aging populations within the community. The gender distribution in 2000 was almost 50% male and female, and the age distribution did not follow state or national patterns. In 2000, 68.4 % of the population was 18 years of age and older, with the remaining population of 31.6 % as under 18. This reflects a greater number of youth in the community than all of Texas (28.2 %) and for the U.S. (25.7 %) as a whole. Only 5.6 % of the population was 65 or older, which is less than half the statistic for the U.S. at 12.4 %. Regarding nativity and place of birth, in 2000 less than 5% of residents were born in a foreign country, and only 8.5 % speak a language other than English at home. While current census data is not available for Colleyville at this time, throughout the outreach process many individuals remarked upon their perception of increasing diversity within the community to include native origin and language. 51.7 % of residents in 2000 had lived in the same house as in 1995, and 47.2 % did not. Of those, 27.5 moved from within Tarrant County, and 19.7 % from another county or state. Only 1.1 % moved from elsewhere in the world. This represents an almost 50% change in residences within that 5 year period in Colleyville, and most likely contributes to the concerns voiced over the prospect of losing that small town feel -one where everyone knows, and cares for, each other. 7.9% of the population over 5 years of age claim disability status, presenting service needs which the library can address through not only universal design, but also adaptive and assistive technologies. As Colleyville is less than 60,000 in population, the U.S. Census Bureau does not provide annual Community Survey data. The Bureau plans to make this information available for all communities in 2011. Therefore, this report looks to ESRI, which is a data development company that uses traditional statistical methodology of cluster analysis combined with data mining techniques to provide updated and projected demographics, segmentation of U.S. neighborhoods by characteristics into distinct markets, and the diversity index, that are all now industry benchmarks. This information may not completely align to current statistics used by the City of Colleyville, the North Central Texas Council of Governments (NCTOG), and the State of Texas; however, it provides an interesting profile for this community. Page 16 ~eation Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan Tapestry Segmentation is ESRI's market segmentation system, which classifies U.S. neighborhoods into 65 segments based on their socioeconomic and demographic composition. Segments are divided into 12 LifeMode Summary Groups that reflect lifestyle/lifestage, and into 11 Urbanization Summary Groups which show levels of affluence and population density. Segmentation systems operate on the theory that "like seeks like" and explain community diversity, describe lifestyles and lifestages, and incorporate a wide range of data such as demographic, business, and market potential data. ESRI provides the following top tapestry segments for the 76034 zip code in Colleyville, Texas. Please note that only the top segments are represented here, and the whole of the City does not align exactly to these descriptions. Segment 02 Suburban Splendor These successful suburbanites are the epitome of upward mobility, just a couple of rungs below the top, situated in growing neighborhoods of affluent homes with a median value of $442,916. Most households are composed of two-income, married-couple families with or without children. The population is well educated and well employed, with a median - age of 41.5 years. Home improvement and remodeling are a main focus of Suburban Splendor residents. Their homes feature the latest amenities and reflect the latest in home design. Residents travel extensively in the United States and overseas for business and pleasure. Leisure activities include physical fitness, reading, visiting museums, or attending the theater. This market is proactive in tracking investments, financial planning, and holding life insurance policies. ~~~~ -~~ ~~ Segment 07 Exurbanites Open areas with affluence define these neighborhoods. Empty nesters comprise 40 percent of these households; married couples with children occupy 32 percent. Over half of the householders are between the ages of 45 and 64 years. The median age is 44.8 years. Approximately half of those who work hold professional or managerial positions. The median home value is $288,301; the median household income is $88,531. Financial health is a priority for the Exurbanites market; they consult with financial planners and track their investments online. They own a diverse investment portfolio and hold long-term care and substantial life insurance policies. Residents work on their homes, lawns, and gardens. Leisure activities include boating, hiking, kayaking, playing Frisbee, photography, and bird-watching. Many are members of fraternal orders and participate in civic activities. ,~: .~ TotalPOpulaUOn 22,682 309,249,265 Total Households 7,380 116,384,754 ti: White Alone 90.8% 72.3% Black Alone 1.8% 12.6% American Indian Wone 0.5% 0.9°k Asian or Pacific Islander Alone a.2% 4.6% Some Other Race Alone 1.0°k 6.7% Two or More Races 1.8% 2.9% Hispanic Origin 5.7% 15.4°k eex Male 49.7% 49.1% Female 50.3% 50.9% Median Household Income 5139,933 $54,749 HH Income Vnder $SOK 10.9% 45.5°h HH Income ESOK-E100K 21.7% 34.8% HH Income Over f100K 67,4% 19.6% o,: ,w $378,879 1260,559 Final Draft, November 21, 2008 eat;or, Page 17 Ilaborative Colleyville Public Library Spatial Reorganization Plan Elements of the Community to be Served Community, business, social, civic and religious organizations that would be served by the library were identified and invited to participate in the needs assessment process. Community organizations may seek out the library as a partner in programming, or for access to resources for their beneficiaries. Business owners and entrepreneurs rely on libraries for information and education that furthers their business development and competitive advantage. Educational organizations rely on the library to supplement available materials and resources, and for staff knowledge and expertise. Essentially, these organizations look to the library to help develop community awareness of the services they provide, as well as a resource for information, meetings and outreach to the community. These community and service organizations definitely need places to meet, and many of the services they provide could be enhanced through collections and programs at the library. Future programs could be collaboratively developed between the library and these organizations that would provide rich experiences to the community. The City has a history of partnering, as does the library. In addition to all the individuals and groups cited in this section, the following organizations all have or could create relationships with the library as each represents unique populations or interests in the community. Education in Colleyville The educational system is a primary stakeholder and students are a significant element within the community to be served by the Library. Colleyville public schools are both high performing and well regarded, and this is a major factor for many of the families that have moved into the community. The majority of students in Colleyville attend public schools. Public Schools Serving Colleyville include a number of school districts: Grapevine-Colleyville Independent School District Birdville Elementary School District Hurst-Euless-Bedford Independent School District Keller Independent School District Carroll Independent School District Primary Schools serving Colleyville: Bedford Heights Elementary Bransford Elementary School- Colleyville Elementary School Glenhope Elementary School Heritage Elementary Liberty Elementary O. C. Taylor Elementary School Middle Schools serving Colleyville: Colleyville Middle Cross Timbers Middle Heritage Middle Page 18 High Schools serving Colleyville Colleyville Heritage High School Grapevine High School L. D. Bell High School Private Schools Serving Colleyville include Barbara Gordon Montessori School PK-5 Covenant Christian Academy Crown of Life Lutheran School Holy Trinity School ~eation Final Draft, November 21, 2008 Haborative Colleyville Public Library Spatial Reorganization Plan Higher Education in the Community Numerous institutions of higher education exist in the region, although only one, Dallas Baptist University, has a campus in Colleyville proper. However, this is a community very apt to use online and distance education to achieve even higher educational attainment or engage in lifelong pursuits. Community Organizations Tax exempt or non profit organizations based in Colleyville as of September, 2008 include: 121 Community Outreach Dallas Filipino Lions Club Foundation Mid Cities Supporters of Safe Haven of Afip Inc Dallas-Fort Worth Dachshund Rescue Tarrant County Ancient Free & Accepted Masons of Texas Foundation Mid-Cities Dads Club Apostrophe Mission Foundation Daniel and Julianna Garrison Foundation Monticello Homeowners Association Arlington RFC Inc. Inc Mylon Lefevre Ministries Inc Bands Ministries Delta Kappa Gamma Society National Aviation Research Institute Barbara Gordon Montessori School Drive With a Heart Foundation National Charity League Inc DFW Be Cool Give Back Inc Education Research and Health Inter Metroport Chapter Beall Foundation National Inc National Teen-AgerScholarship Bear Creek Federation Inc European Initiative Foundation Inc Bear Valley Community Church Evangelical Foundation Ministries New Remnant Ministries Bikes For Tykes Inc Federation of Texas AB.M University Northeast Texas Chapter American Blue Shoe Project Inc Mothers Club Concrete Institute Brookview Foundation Inc First Baptist Church of Colleyville Opus Kids-Creative Cinematic Connection Business Owners For Christ Ministries Frontier Brigade Band Inc CHHS Football Club Fwc Foundation Paws-Pacific Air Weather Squadrons CHHS Project Graduation Inc Gage Group Ministries Pi Beta Phi Fraternity Christian Aids Network Generation Education Pleasant Glade Assembly of God College Kids Who Have Lost a Parent Global Mission Partners Inc Pleasant Glade Baptist Church Colleyville Area Chamber of Commerce Globe Outreach Inc Pleasant Run Ex Students Association Colleyville Area Chapter National Charity Gomez Family Foundation Prayercare Inc League Inc Graham and Carolyn Holloway Pta Texas Congress Colleyville Baseball Association Inc Foundation R U 4 Children Colleyville Chamber Community Grapevine Colleyville Youth Football Real Life Ministries Foundation Association Real Life Resources Colleyville Community Center 8, Library Grapevine High School Hockey Reames-Woodall Charities Ltd Association Inc Association Rejoice Ministries International Colleyville Competitive Softball Inc Grapevine-Colleyville Mustang Athletic Rem Park H A Inc Colleyville Covenant Christian Academy Booster Club Inc Spiritual Assembly of the Bahais of Colleyville Football Camps Inc Heart of a Champion Colleyville Colleyville Heritage High School Heart to Heart St Mark Coptic Orthodox Church of Dallas Colleyville Heritage High School Heritage Family Church Inc St Philopateers Coptic Orthodox Church of Cheerleader Booster Club Hidden Oaks Estates Property Owners Dallas Colleyville Heritage High School Hockey Association Inc Standing Rock Search and Rescue Inc Association Highland Meadows Christian Church Strategic Mission Partners Colleyville Heritage High School Pantera Houston Victorious Living Church Sunbelt Gymnastics Parents Association Booster Club Hubbard Family Foundation Inc Ted and Laurie Beneski Foundation Colleyville Heritage High School Debate Ice Jets Inc Texas Amateur Golfers Against Abuse Booster Club India For Jesus Texas American Eagles Soccer Club Inc Colleyville Heritage Lacrosse Club Institute on Church Growth Church Texas Garden Clubs Inc Colleyville Historical Preservation Planting 8. Leadership Inc Texas Home Educators Sports Association Foundation International Association of Lions Clubs Inc Colleyville Lions Club Foundation Inc International Association of Lions Clubs Texas Jr Heat Hockey Colleyville Middle School Athletic Booster Iris Village Heritage Foundation Texas Lyme Disease Association Club Isis Foundation Incorporated The Friends of The Colleyville Public Library Colleyville Middle School Cheerleader Kappa Alpha Theta Fraternity The Mevatec Foundation Booster Club Kappa Kappa Gamma Fraternity Inc Thomasian 77 Medical Inc Colleyville Pee Wee Football Association Katarfizo Ministries Tiffany Marie Foundation Inc Keep Colleyville Beautiful Inc TLG Ministries Inc Colleyville Presbyterian Church Inc Keith and Sonia Moore Foundation Toastmasters International Colleyville Public Library Foundation Kevin Mathis Foundation Tom and Frances Slone Charitable Colleyville Soccer Association Key Club International Foundation Colleyville Woman's Club L D Bell Baseball Booster Club Inc United States Diving Inc Congregation Beth Israel Inc Lifes an Attitude Inc Veterans Flying Museum of Texas Inc Coptic Orthodox Patriarchate Diocese of Lifestart Foundation Victory Boxes Southern United States Loving You Ministries Wayne M Waggoner Foundation Inc Corner Light Foundation Inc Lutheran Hymn Festival Inc Worklife Support Systems Inc International Corrie Ten Boom Fellowship Incorporated Malachi 4 Foundation Inc Fellowship of Cross Connections McBrown Foundation York Rite Sovereign College of North Crosswinds Community Church Inc. Mercy Matters Inc America Crown of Life LuTheran Church & School Messengers Prison Ministry Incorporated Final Draft, November 21, 2008 ~cfeation Page 19 Ilaborative Colleyville Public Library Spatial Reorganization Plan Neighborhoods /Neighborhood Associations Arbor Estates HOA ~ Oakbrook Hills Maintenance Assoc. Ashmore Maintenance Assoc., Inc. ~ Oaks 8~ Briarwood HOA Ashmore Homeowners Assoc. ~ Pebble Hill Plantation Est. HOA Bridges @ Riverwalk ~ Quail Crest HOA Bridlewood Estates HOA ~ Reatta Place Brook Meadows HOA ~ Remington Park HOA Brook Meadows Lakefront HOA ~ Riverwalk at Colleyville Caldwell's Creek HOA ~ Ross Downs Estates HOA Caldwell's Creek ~ Saddlebrook HOA Chelsea Park HOA ~ Sapphire Enclave HOA Clairemont HOA ~ Shadowood Trail Condo., Pres. Cranbrook HOA ~ Shalimar HOA Cutter Ridge HOA ~ Spring Garden Townhome Association Emerald Park HOA ~ Stone Crest Estates HOA Fox Meadows Neighborhood ~ Strathmore HOA Heritage Colony HOA ~ Summerbrook HOA Heritage Glen HOA ~ Summertree HOA Hidden Oaks Estates HOA ~ Tara Neighborhood Assoc. Highland Meadows HOA ~ Thornbury HOA Hills of Central Park HOA ~ Timarron Owners Assoc. Kingswood Estates HOA ~ Vanguard Estates HOA Lakes of Somerset HOA ~ Villas at Caldwell's Creek HOA Lakewood Estates HOA ~ Westmont Maintenance Assoc. Laurel Oaks HOA ~ Williamsburg Estates HOA Leyton Grove Maintenance Assoc. ~ Windview HOA Mill Creek HOA ~ Woodbriar Estates HOA Montclair Parc HOA ~ Woodland Heights HOA Monterra HOA ~ Woodland Hills HOA Monticello HOA, Inc. ~ The Woods of Colleyville Monticello HOA Businesses The Colleyville Area Chamber of Commerce has over 800 members, representing a breadth of community businesses. Local Government City Council ~ Park Land Dedication Committee Capital Improvements Advisory Committee a Parks and Recreation Advisory Board Colleyville Crime Control and Prevention District ~ Planning and Zoning Commission Board ~ Senior Center Advisory Committee Colleyville Economic Development Corporation ~ SH26 Advisory Committee Board ~ Sign Board of Appeals Celebrate Colleyville Steering Committee ~ Street Capital Improvements Committee Colleyville Center Advisory Committee ~ Tax Increment Financing District Board of Directors Colleyville Charter Review Committee ~ Traffic Safety Advisory Committee Colleyville Trails and Sidewalks Committee Economic Development Task Force Minutes Ethics Commission Historical Preservation Committee Impact Fee Advisory Committee Library Board Page 20 ~eation Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan Library Spatial Concepts snapshot • value • looking to the future • preliminary scenarios Snapshot of the Current Library The Colleyville Public Library is located in the City Hall complex at 1 10 Main St, in Colleyville, Texas. The Library is open six days per week for a total of 48 hours. Hours of operation are: Monday and Wednesday ..................................................... 10:00 am - 6:00 pm Tuesday and Thursday ........................................................... 10:00 am - 8:00 pm Friday ........................................................................................ 10:00 am - 5:00 pm Saturday ................................................................................... 10:00 am - 3:00 pm Sunday ..................................................................................... closed Colleyville residents receive a Picture ID Library Card free of charge when they show proof of residence: a valid Texas driver's license, state identification card, military identification card, current utility bill, current bank statement, or current real estate tax bill. Colleyville Public Library participates in TexShare, allowing patrons holding Colleyville Public Library cards to obtain TexShare cards, providing the ability to borrow from other participating libraries. Lending policies are made by the individual libraries that participate in the TexShare Card program. The Picture ID Colleyville Public Library card provides access to all materials and services in the library. It acts as a Debit, Internet, and library card, and privileges extend for a period of three calendar years from the date of registration and may be renewed. For non-residents of Colleyville, the City of Colleyville's City Council approved implementation of a $25.00 annual fee for borrowing privileges for non-residents whose home library does not participate in TexShare (www.texshare.edu), or Reciprocal Borrowing and for non-residents not served by a home library. Patrons of the following area Libraries wishing to obtain borrower privileges at the Colleyville Public Library are currently subject to the non-resident fee: Grapevine Keller Richland Hills Trophy Club Watauga Westlake Residents of cities outside of Colleyville may register their home library cards in the Colleyville system allowing them access to Colleyville Public Library resources only. Residents of unincorporated areas or cities that do not have libraries may apply for anon-resident card and upon payment of the non-resident fee will have access to Colleyville Public Library resources only. Non-resident borrowing privileges extend for one calendar year from the date of registration and may be renewed. Patrons are responsible for all materials borrowed on the card until they have notified the Circulation Department. If a card is lost, the patron will be required to re-register and pay a replacement fee. The following pages highlight a series of fast facts about the library's current outcomes and inputs. Final Draft, November 21, 2008 eation Page 21 Ilaborative Colleyville Public Library Spatial Reorganization Plan Fast Facts: Outcomes Outcomes FY 2006/2007 Resident Population 22,150 Registered Borrowers 11,211 Active Borrowers 2,570 Collection Size (all holdings) 46,311 Items per Capita 2.09 Items checked out 197,712 Juvenile items checked out 90,683 Adult /Teen items checked out 79,925 Items checked out per capita 8.93 Self Checkouts 33.3 Drive Thru 2.0 Lost and Paid Materials $ 2,013 Overdue Fines $ 24,259 Electronic Resource Usage Number of Computers 16 Number of User Sessions 40,103 Copy and Pay for Print Usage $ 975 Website (Page hits) 21,927 Total Reference Questions 41,197 Total Programs Provided 339 Total Attendance 12,187 Interlibrary loan 967 mostly borrowed from other libraries Visits People entering the Library 101,423 Resident visits per year 4.58 Study Room Usage (hours) 2,650 Hours of operation (per week) 48 Page 22 eation Final Draft, November 21, 2008 liaborative Colleyville Public Library Spatial Reorganization Plan Fast Facts: Inputs Inputs FY 2006/2007 Library Materials 44,241 Books and Serial Volumes spri nt) 36,627 Audio and Video 7,501 Periodical Subscriptions 141 Electronic Resources 89 Total Licensed Databases 63 Staffing 7.5 FTEs Director 1.0 Librarians 3.5 Technical Assistant 1.0 Part Time Library Assistant 1.0 Part Time Circ /Tech Clerks 1.0 Totai Staff Members 10 Volunteer Hours 3,875 Total Expendffures $ 750,938 Materials $ 124,993 Print Materials $ 44,472 Electronic Materials $ 51,717 Other Materials $ 28,804 Staffing $ 442,124 North Regional Texas Library System Benefits $ Lone Star Grant Award $ 4,1 10 Facility Square Footage - 24,000 s.f. 2006/2007 Collection Analysis Materials % of Total Circulation ~ % of Materials Budget Children's Print 38 % 32 c:nudren's Media __ _- Adults /Teen Print Adult Media _:: 15% 13% 25 34 21% Final Draft, November 21, 2008 eation Page 23 Iloborative Colleyville Public Library Spatial Reorganization Plan Loan Periods /Fines and Fees Materials may be checked out for three weeks (21 days) and renewed twice (2 tiimes) if there are no holds for other patrons. Most items may be renewed in person, by calling the circulation department, or on-line with the patron's library card number and (PIN). Please note the following exceptions for loan periods: Magazines : ...............................Seven (7) Days Adult DVDs :..............................Seven (7) Days Children's DVDs : ......................Seven (7) Days Music CDs :.................................Seven (7) Days Holiday Books :...........................Seven (7) Days Materials Limitations Please note that there is a total of 40 items checked out per card. Within each materials category there are the following limits: Fiction Books, Non-Fiction Books, Books on CD, and Magazines: .......................................................................................................................No Limit (until max of 40 reached) Music CDs, Adult Feature Length DVDs, Juvenile DVDs, Non-Fiction DVDs, Juvenile Books with CDs ................................................................................................................................................. Limit of 10 per type Holiday Books -Varies by Holiday Fines And Fees All items carry a .25 per day overdue fee, except Feature Length DVDs that carry a $1.00 per day overdue fee. If a patron accrues $5.00 in fines, a restriction on borrowing privileges will be enforced. Fines will continue to accrue until the items are returned, renewed, or items are deemed lost and the charges paid. Miscellaneous, damaged, and lost charges may vary. The following Programs are currently offered at the library: Bounce Time for ages 3 and under only and their care givers is held Fridays. This unstructured library time features a play area, activities, and music for little ones. Please note care giver participation is required. Books and Babies story time for ages 3 months old- Pre-walker ~ lasts approximately 30 minutes and includes finger plays, rhymes, songs and a playtime. Ones and Twos Story Time for one and two year olds ~ lasts approximately 20 minutes and includes finger plays, rhymes, songs and activities. Tots and Tales Story Time for two to three year olds I lasts approximately 30 minutes and includes, finger plays, rhymes, songs, activities and a color page. Preschool Story Time for three to five year olds ~ lasts 45 minutes to 1 hour and includes songs, activities, a craft, and a short video. Snacks and Stories: A story time for school-aged children (Grades K-3) ~ at the library after school for snacks, stories and crafts. Page 24 ~-leation Final Draft, November 21, 2008 lioborative Colleyville Public Library Spatial Reorganization Plan An after school Chess Club activity is held one day per week in the Fall and Spring for participants between the ages of 8-15. Sessions last for 1 hour and introduce participants to the ancient game of Chess. Each year the Library offers a Summer Reading Program for residents of Colleyville. The program starts in June and ends in July with a finale party. Each week during the summer the library sponsors activities, performers, story time and movie days. For scout troops, home school groups or school class, a tour of the library is available by contacting the Youth Services Department. The second Saturday of each month at 1:00 p.m. Family Activities are held for fun and free family time. YA - VolunTEENS is available for those between the ages of 13-19 interested in doing volunteer work for the library or that need volunteer hours for school. Books 'n' Brunch Book Club is a monthly book club for adults. The library provides light brunch items for the discussion. UFOs @ the Library: Status Thimbles Needlework Group allowed quitters, knitters, cross-stitchers, etc. to bring the UFOs (unfinished objects) to work on at the library while needlework books in the library's collection are showcased. In 2007, the Status Thimbles group worked on an "American Authors" quilt together, which was auctioned off by the Friends of the Library The Colleyville Public Library offers a number of Databases for use by registered borrowers via the library's catalog website. Borrowers enter their library card number and personal identification number (PIN) to gain access to these databases through this site. The general public (those without library cards) may access the CPL databases from the public Internet computers in the library. The databases contain full-text information from books, journals, magazines, and newspapers, and include the following (provided through Texshare and the Texas State Library): Academic Search Complete I is the world's most valuable and comprehensive scholarly, multi-disciplinary full-text database, with more than 5,300 full-text periodicals, including 4,400 peer-reviewed journals. Business Source® Complete I is the world's definitive scholarly business database, providing the leading collection of bibliographic and full text content. Consumer Health Complete SP I is the single most comprehensive resource for consumer-oriented health content, designed to support patients' information needs and foster an overall understanding of health- related topics. EBSCO Kids ~ is a search interface with achild-friendly, graphically-rich design that automatically searches across all applicable EBSCO databases simultaneously. EBSCO Student Research Center ~ is a search interface designed specifically for secondary school students according to their needs and search abilities. Users can easily pre-determine which content sources (e.g., Magazines, Newspapers, Biographies, Country Reports, Film 8~ Video) will be included with their search or search databases through topic headings. Final Draft, November 21, 2008 ~eation Page 25 Ilaborative Colleyville Public Library Spatial Reorganization Plan EBSCOhost en espariol SP I Base de datos sobre muchos temas - incluye texto completo. Los articulos estan traducidos por un programa de la computadora del ingles. ELibrary Curriculum ~ is the ultimate easy-to-use curriculum and reference resource which delivers one of the largest general reference collections of periodical and digital media content designed specifically for libraries of all kinds, as well as two distinct subject-based collections: ProQuestO Learning: Literature and History Study CenterT"' Handbook of Texas ~ provided by the Texas State Historical Association, is a multidisciplinary encyclopedia of Texas history, geography, and culture. Health and Wellness Resource Center with Alternative Health I provides a one stop, full-service resource for consumers and health care professionals covering topics both in traditional medicine and alternative and complimentary therapies. I Health Source -Consumer Edition ~ database is the richest collection of consumer health information available to libraries worldwide. This resource provides access to more than 130 full text, consumer health magazines, including American Fitness, Better Nutrition, Harvard Health Letter, HealthFacts, Men's Health, Muscle 8~ Fitness, Prevention, Vegetarian Times, and many others, as well as searchable full text for current, health-related pamphlets and 130 health reference books. Health Source -Academic Edition ~ provides nearly 550 scholarly full text journals focusing on many medical disciplines. Coverage of nursing and allied health is particularly strong, including full text from Creative Nursing, Issues in Comprehensive Pediatric Nursing, Issues in Mental Health Nursing, Journal of Advanced Nursing, Journal of Child 8~ Adolescent Psychiatric Nursing, Journal of Clinical Nursing, Journal of Community Health Nursing, Journal of Nursing Management, Nursing Ethics, Nursing Forum, Nursing Inquiry, and many more. HeritageQuest Online ~ provides a unique and continuously expanding collection of research materials to help patrons trace their family lineage and American culture. Beginning with more than 25,000 family and local histories, HeritageQuest Online is growing to include the complete U.S. Federal Census from 1790-1930, the Periodical Source Index (PERSI), the Revolutionary War Pension Applications 8~ Bounty Land Warrant Applications, and the Freedman's Bank Records. InfoTrac Custom Newspapers I search more than 650 full-text, regional and national newspapers, more than 60 international newspapers, hundreds of college campus newspapers and major news and business stories from over 165 McClatchy-Tribune wire services. Literature Resource Center ~ complete journal list ~ The most comprehensive and current online database on authors and their works, the Literature Resource Center provides full-text literature criticism, biographies, bibliographies, and work overviews covering authors from every genre, time period and discipline. MasterFlLE Premier ~ designed specifically for public libraries, contains full text for nearly 1,730 periodicals covering general reference, business, health, education, general science, multicultural issues and much more. Natural 8~ Alternative Treatments ~ is a complementary and alternative medicine database designed specifically for the consumer health researcher. Updated weekly, this database provides current information that will satisfy an ever-growing demand for accurate, unbiased information on natural health. Page 26 ~deatian Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan NetLibrary E-books ~ more than 27,000 eBooks are available for browsing, searching, and virtual check-out, this collection includes titles from the world's leading business, technology, trade, reference, academic, and scholarly publishers. Regional Business News I Libraries that use Business Source Complete also receive access to Regional Business NewsT"^. Regional Business News provides full text for more than 50 regional business publications (including titles from Crain Communications). Religion and Philosophy Collection I database is a comprehensive database covering topics such as world religions, major denominations, biblical studies, religious history, epistemology, political philosophy, philosophy of language, moral philosophy and the history of philosophy. Searchasaurus I three popular elementary and middle school databases (Primary SearchO, Middle Search® Plus and Book Collection: NonfictionT"') can be accessed via Searchasaurus®, EBSCO Publishing's user search experience for users in elementary or middle schools. Texas Digital Sanborn Maps (1867-1970) I provide digital access to more than 660,000 large-scale maps of over 12,000 American towns and cities. Texas Reference Center ~ is a Texas specific product designed specifically for school and public libraries. The database is comprised of periodicals, reference books, reports, and other content relevant to the state. 20th Century Poetry Collections ~ offers online access to the poetry of some of the greatest writers of the twentieth century. It incorporates the works of 285 of the most widely studied poets of the British Isles and beyond, including over forty distinguished authors from The Faber Poetry Library. WorldCat (the OCLC online union catalog) ~ is the world's most comprehensive bibliography, with more than 86 million bibliographic records and nearly 1.2 billion holdings representing the collections of more than 10,000 libraries, over 400 languages, and all types of materials ranging from stone tablets to electronic books. In addition to the Texshare Databases, the Colleyville Public Library also offers access to the following: America the Beautiful I provides history about states, as well as current event topics for elementary and middle school aged children. Auto Repair Reference Center I provides repair instructions and schematics for most automobiles from 1970 to 2002. Certain models and makes are also available back to 1954. Grolier Online ~ is an educational portal providing access to information from many reliable sources, targeted at Middle and High School students. Helps teachers and students find accurate, up-to-date, and reliable answers. Features articles, maps, pictures, sounds, and video delivered over the web. Job and Career Success Skills I Helpful tips for creating a cover letter, resume, finding the right job, and interview tips. Lands & Peoples I is an educational encyclopedia providing information about countries, cultures, and current events. Each article describes a country's people, land, economy, history, and government. Final Draft, November 21, 2008 ,~teation Page 27 liaborative Colleyville Public Library Spatial Reorganization Plan Learn-A-Test I provides online practice tests and tutorials designed to help students and adult learners succeed on academic or licensing tests. Learn-A-Test I Provides online practice tests and tutorials designed to help students and adult learners succeed on academic or licensing tests. Live Homework Help ~ Get interactive homework help from real tutors online!!! Novelist ~ provides information on books, authors, and book reviews, containing material for all ages, from toddlers to adults. Opposing Viewpoints ~ enables users to find information on social issues, and contains viewpoints, articles, topic overviews, statistics, links to websites, and full-text magazine and newspaper articles. Reference USA ~ contains information about public and private American companies. Data can be sorted by geography, business size, and type of business. TAKS Preparation Program ~ offers study aids and practice exams for the Texas Assessment of Knowledge and Skills (TAKS) exams taken by students' grades 3-1 1. Value Line Research Center I includes access to Value Line's leading publications covering stocks, mutual funds, options and convertible securities, exchange traded funds (ETFs), and special situation stocks. The Research Center also has buildable HTML reports, Stock and Mutual Fund screening tools, daily Supplement updates, weekly rank changes, and the ability to export data. Access through in library use only. World Book Online I For login Username: colleyvilletx Password: public Writing Skills Improvement I Practice tests or courses for improvement of writing skills. Page 28 eaffon Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan Benchmarking the Library The Colleyville Public Library is a member of the Texas Library System, and currently meets the standards for system accreditation and membership. The Texas State Library provides an annual Texas Public Library Standards Comparison, based upon the Standards for Texas Public Libraries. The data for FY 2006/2007 is included here for Benchmarking purposes. Collection Size and Items per Capita To achieve a Comprehensive rating for a population of its size, Colleyville would need to have 4.00 items for every person in its service area. This is strictly a quantitative measure that does not take into account the age or quality of the collection. Turnover Rate This measurement is usually an indication of how well a library's collections circulates. A high circulation (or turnover rate) indicates that a library is buying materials that the public wants to use. A rating of less than 1 indicates a need to examine whether the collection meets the community needs and desire for materials. The turnover rate is calculated by dividing the circulation (197,712) by the number of items in the collection (44,229). Circulation Per Capita This measure is another indicator of the usability of a library's collection. The annual circulation (materials checked out of the library) is divided by the population in the same year to determine circulation. This chart represents a 10 % increase in circulation over the previous year. Final Draft, November 21, 2008 ~eation Page 29 Ilabarative Colleyville Public Library Spatial Reorganization Plan Texas Public Library Standards Compansm Expenditures per Capita (% Total BUtlgel for Library MalenalsJ Dela Source: 2006 TS LAC Annual Report 25% 2D% 15% 10% 5% D% 60 Number of Hours Open per Week ~° 40 Hours open to the public is another key measure of service. The Colleyville Library exceeds only '° the Basic standard for hours open per week in its 2D population category. ,° ° iazaz Pudic Library Standarda Comparison Personnel (FTE per unit of Population) Data Scarce: 20061SLAC Annual Report Expenditures per Capita This financial measure is used by public libraries as a way to compare expenditure levels between libraries. The figure is derived by dividing the total library budget by the population served. Texas Public Library Standards Comparison Hours Open per Week (Population Grcup 25,000 -49,999) Data Source: 2006 TSLAC Annual Report Personnel This meaningful measure of staff incorporates both population served and total staff resulting in population served per full-time equivalent (FTE) staff. Texas Public Library Standards Comparison Technology StandaMS par Unl[ of Population Date Source: 2006 TSLAC Annual Repa1 16 i6 14 12 Technology Standards ,° 6 Standards are suggested for numbers of computers 6 available for patron use based on population. 4 category and total number. 2 0 Basin (V2,500) Page 30 ~leation Final Draft, November 21, 2008 Iloborotive Basic Enhanced Colleyville Compiehensiw Bazic Colleytille Enhanced Comprehansiw Enhanced (114,200) Comprehensive (113,500) Colleyville ~ Enhanced (112,000) Comprehensive (1/1,500) Colleyville Colleyville Public Library Spatial Reorganization Plan Hennen's American Public Library Ratings rates over 9,000 public libraries in the United States, relying on the latest data from the Federal State Cooperative Service (FSCS). Libraries are rated, scored and ranked on 15 input and output measures which include: Measurement Category HALPR Weight Expend. per capita 3 Percent Budget to materials 2 Materials Expend. Per capita 2 FTE staff per 1,000 popul 2 Periodicals per 1000 residents 1 Volumes per Capita 1 Cost per circulation (low to high) 3 Visits per capita 3 Collection turnover 2 Circulation per FTE Staff Hour 2 Circulation per Capita 2 Reference per capita 2 Circulation per hour 2 Visits per hour 1 Circulation per visit 1 Hennen's states "The HAPLR Index includes 15 factors. The focus is on circulation, staffing, materials, reference service, and funding levels. The Index does not include data on audio and video collections, or interlibrary loan, among other items that could have been calculated from the FSCS data. Perhaps most prominently absent from the data are any measures of electronic use or Internet service. While such measures would have been desirable, the FSCS data simply are simply not sufficient for such comparisons at this time. Internet, electronic services and audiovisual services are excluded because there is simply not enough data reported by enough libraries to make comparisons meaningful. What remains are fairly traditional data for print services, book checkouts, reference service, funding and staffing. It is likely that in the future, additional measures can be added to the FSCS data to begin to evaluate such other library services as Internet use, electronic services, and non-print services. The FSCS data have only been collected on a consistent national basis since 1981. Since then the data have been refined to be more consistent and to include more information. That trend is likely to accelerate, making the additional comparisons possible soon." The latest (2005) public library statistics were obtained from the National Center for Educational Statistics and published by HAPLR's on October 7, 2008. Ratings for cities regularly surveyed by the City of Colleyville in benchmarking services and operations are included in the following table: Library Name Population Category Sum of HAPLR SCORE Sum of HAPLR PERCENTILE GRAPEVINE PUBLIC LIBRARY 25 K 740 89% HURST PUBLIC LIBRARY 25 K 710 85% NORTH RICHLAND HILLS PUBLIC LIBRARY 50 K 728 85% KELLER PUBLIC LIBRARY 25 K 701 82% EULESS PUBLIC LIBRARY 50 K 666 77% SOUTHLAKE PUBLIC LIBRARY 10 K 615 69% COLLEYVILLE PUBLIC LIBRARY 10 K 600 66% BEDFORD PUBLIC LIBRARY 25 K 518 52% Final Draft, November 21, 2008 ,~ieation Page 31 liaborative Colleyville Public Library Spatial Reorganization Plan Value of the Library in the Community It is important to understand what is working well, and appreciated within the community, when contemplating change to ensure that nothing valued is lost in the migration to the next generation Library. Through the outreach process, the Library conversed and communicated with a broad representation of the community, to include both library users and those that do not. Please note that all responses, including the full text of all comments, are provided in the Appendix. The survey's first question asked "What groups do you belong to? (Check as many as apply)". The resultant list has been sorted by percentage of responses, from highest to lowest, and represents a broad reach into the community. The chart to the right depicts the `top ten' groups. • Leisure Readers +Varents Proressionals +Eduators +NeKAborlwod Associations _ a Children ~. > Kids Teens • Communtty 5ervlce Or`anizations ^ Several times per month When asked how often they use the library, 32.5 ~~usetheCOlleyvitle responded that they use the library one or more times several times per year a month and 1%, or 10 people, are there daily. The smallest three slices of the pie respectively represent: •tMceaweek ~ Once a year Didn't know Colleyville had a library ++Orwe a month Daily 0 Several times per week ao.ow 35.0% 30.0% ' Those that do not use the library shared why... 25.0% :. ~: 20.0% :..._ .. _.. ___ ; __. __ _ ...._ __. _.._ __... _.. _ _ 15.0% 1a.a% - s.a% . _ __ - .. ___....._.... o.o% . - _._ .mar ~ ~ g ~ $ ~ c C i~ c z • Seriesl ~ a C a 8~ 1S .. ~ Y 3 o c Z ~ S o € ~ ~ g ~ ~ $ 3~ ~ ,~ ~ •- ~ Page 32 ~Eieation Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan Other libraries used in the area... ~ Grapevine Public Library Hurst Public Library Bedford Public Library ^ Euless Public Library ~ Borders +~ Barnes and Noble Booksellers Half Price Books ^ Family Christian Bookstore +~ Waldenbooks and the bookstores... ^ Borrow Books ~.. i:; ++Adult Fiction The top six reasons for using the Borrow was library... ^ Children's Books ~- Bestsellers and Popular Materials Borrow Audio Books `~ / ,t Final Draft, November 21, 2008 ~teation Page 33 Ilaborative Colleyville Public Library Spatial Reorganization Plan ~ Staff Help r Summer Reading Programs ~ Children's Programs y Reference Assistance w Celebrates Community +~ Children's Audio/Visual ^ School Curriculum Support New Books and Bestsellers ^ Reference Material and Resources ^ Children's Books The most important materials to have in the library... (with apologies to those that expected to be able to choose Adult Fiction, which somehow was not on the list) 3.1 3.2 3.3 3.4 3S 3.6 3.7 Teen Programs Tutoring Programs in Partnership with Schools and the most important services... Toddler /Pre-School Story Time and Programs ^ Reference Assistance ^ Children's Reading Programs 3.1 3.2 3.3 3.4 3.5 3.6 and the things most highly rated... Page 34 ~eatlor, Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan Last, the most important qualities... +~ Internet Stations ^ Wireless Internet Access Comfortable Seating • Quiet Areas i Children's Area 3.05 3.1 3.15 3.2 3.25 3.3 3.35 3.4 3.45 3.5 3.55 3.6 ~ ves Almost 75 % of survey respondents live in Colleyville, and another 12.6 % work it No, but I work here in the City. No The age distribution of the respondents shows a wide reach and breadth of perspectives from people in different life stages. Final Draft, November 21, 2008 over es co to ca ss co s9 as to sa 35 to 44 25 to 34 zo to 2a 15 to 19 lO to 14 Sto9 _____. __-r-__._...,._._. ~ _.~.._..,. _ .._ _ _ _~_ .. ....._._ t. ....,...~ .... 0.0% S.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% eation Page 35 iiabOf atlVE Colleyville Public Library Spatial Reorganization Plan High levels of access to computers at home or work (for personal use) exist in the community, but any red in this chart represents potential disenfranchisement from how deeply technology is embedded in culture today. • Yes • No ~ Yes • No And most, but certainly not all, have access to broadband (high speed) internet access at home or work Prior to the Library opening its doors, the community of Colleyville felt that it lacked something vital to truly being whole -and that was a library. Library activists organized and struggled through years of attempting to define what that library should be, and how to achieve it. Since the date the doors opened, the Library has experienced exponential growth in all areas of performance measurement critical in the library world: circulation (checking out materials), program and activity attendance, number of visits, etc. In submitting the last annual statistical report required by the Texas State Library, the Director was contacted by the state as they were concerned that there might be anomalies in the data -the State Library could not believe the difference in Colleyville's scats (much higher) compared to similar size and types of communities across Texas. The Director assured them that the data was correct, and that it represented how well loved and well used this library is the in the community. The hallmark of the Colleyville Library is the depth, breadth and absolute quality of the children's services, especially the programming. One of the focus group members brought all her children multiple times each week -the library was a destination and these children 'gobbled up' the books and media available. Homeschoolers especially appreciate the access to resources, and opportunities for socialization for their children. Parents are able to connect with each other, commiserate over challenges, and share lessons learned for meeting and overcoming them. Colleyville wants to maintain its small town, rural character, and a characteristic of that is everyone knowing each other. When people frequent the library as often as many do in Colleyville, they come to know the staff, and vice versa. Staff is very much appreciated for their very personal service, as well as their willingness to go to extremes to help people with whatever is presented as a need. Praise for the staff was evident in outreach comments, whether the respondent knew the staff or not. They just appreciated, and mentioned multiple instances, where their expectations were exceed by staff and obviously went away with a wonderful experience and sense of gratefulness. Many voices heard in the outreach process gave a simple reason for why the valued and used the library - because they love to read. And because they want to foster that love of reading, which many credit to their parents and educators, in their own families. A library with something to offer children of different ages becomes a special destination for each, which is very different than dragging the whole family to different destinations to please different children individually (and equally). Even for those that have access to technology and high speed internet at home or work, the Library has been afail-safe when a computer crashes, or something beyond their current technological competencies Page 36 ~deo+;on Final Draft, November 21, 2008 Iloborative Colleyville Public Library Spatial Reorganization Plan challenges them. Computers, printers and copiers are available, as are friendly and knowledgeable staff to help them through what is to some an increasingly difficult world to navigate online. Different formats (books, audiobooks, duds, ebooks, etc.) are appealing to the community. Commuters appreciate books on cd to enrich their drive to and from work, and all on the road probably appreciate that these lovers of literature are not reading a book while driving. Parents love the multiple formats of the same material for kids - it keeps their children engaged, addresses different learning styles, and even different moods on different days. For those that do not use the library, there is consensus that a library is critical to the health, well being and success of a community and its residents. The library as an equalizer in the great equations of individual self achievement and attainment was shared numerous times, and represents the sense that a strong library makes a strong community. Many community leaders shared stories of ascending beyond the lot life handed them to achieving success due to the library and its resources they found in their youth. And these leaders are proud that Colleyville now has this asset to make their community whole. With regard to the small town sense of community, one respondent said that the library is "a community center for families and residents to gather...the city's attic...we need to acknowledge and embrace our humanity while providing quality information" as counterpoint to what was perceived as the coming 'high- tech' library. Another quote - "libraries are an incredible gift". Final Draft, November 21, 2008 ~ear;ar, Page 37 Ilaborative Colleyville Public Library Spatial Reorganization Plan Looking to the Future Opportunities for Enhancement and Improvement The Library is universally loved, except when it is not. From the outreach, much has been learned about how users, as well as non-users, believe the Library could improve its services and become more relevant to broader segments of the community. After the opening, the community reveled in having a library. Five years later, they would like the Library to be more than it is and serve more of the diverse needs in the community. As evidenced in the previous section, children's materials, activities, and programs are highly valued by the community, but many i `more than U$t wish that the same perceived depth of collection and rich programming could be offered for teens, adults, seniors and special a ~ interests. for kIC~S... This Library, from its beginning, has entrenched itself in the community as a resource for families and especially children -something well received and highly valued by residents - especially in this well educated and professional community that strives to provide every opportunity for its youth to be successful. And the community widely believes that Colleyville trumps all others in this realm. However, many people have expressed a desire for the library to be more than `just for kids'. Circulation statistics reflect that adults are not checking out as many materials as children do and the number of programs for teens and adults are few in comparison to the hundreds offered for children. To some degree, the library is at the mercy of its success with children's services - it does not currently have the wherewithal due to space and budget constraints to provide the same level of service or quality of experience to other target audiences in the community. A real indicator of the library's reach into the community is the number of cards issues by the library. An even better indicator is the activity by those borrowers. An excerpt from the FY 06/07 Fast Facts table in the previous section represents an interesting indicator of the relevance of the library within the community: Resident Population 22,150 Registered (Resident) Borrowers 11,211 Active (Resident) Borrowers 2,283 This is not a statistical analysis, as the many families obtain cards for each person but only use one regularly to check out all materials for the family. However, other parents encourage or insist on their children learning responsibility through using their cards. One assumption that corroborates the opinions and comments in the outreach process is that many people in the community are excited about the library, get a card, and then find that the resources or spaces in the library do not really meet their needs or expectations. They then don't use the library regularly. From the circulation of children's materials, one might also assume that those that are not using the library as much are teens and adults. This expansion is an excellent opportunity to enhance the experience for all audiences of the library, and to provide a place that they all feel comfortable, welcome, and at home. Interestingly, the activity of those borrowers within Colleyville that use the library far surpasses state standards and other, similar communities' total usage of the library. As a whole, the relatively few who find relevance in the Colleyville Public Library represent the same or more amount of activity as multiple their numbers in other cites. Page 38 ~eation Final Draft, November 21, 2008 Ilaborotive Colleyville Public Library Spatial Reorganization Plan Those that do not have children in their homes, and even those that do, seek a grown up experience in the library...one that allows adults to interact, or just find a quiet place to read in peace. The lack of this type of environment has become a barrier to their use of the library -and if they use the library it is to check out materials and go elsewhere to find the experience they desire. Many of the respondents dream of a library that is a quiet refuge in a hectic world, and seek a haven with comfortable chairs, a cup of coffee and a snack, and to be able to talk to other lovers of reading to find the next good book. A number of individuals feel that the staff are `loud' as well. It may be that staff whose desks are located mere feet from each other believe they are using conversational tones, but because all activity on the first floor is happening in a very small area perceptions are different and conflicts arise -especially for those that seek the quiet library they remember from their youth. The expansion can certainly help to provide more discrete spaces and zoning of activities to address this issue. A number of respondents in the survey indicated they did not use the library and did not need one as they had access to Internet or bought their own books. These same respondents rated programs as high value activities, and questioned how to get involved, or asked within the survey if other types of activities like book groups, etc., were available at the library. These individuals may feel that the traditional or even current brand of a library as a place for books and computers is not a place they need in their lives. They were, however, seeking a place to interact with others and potentially even learn something new. Wifi is available in the library, but many are not aware as this was a huge issue in the outreach process. In a community with so much personal access to technology, this library may need to be less about 'more' computers and more about a breadth in materials and programs as people can bring their own technology to the library. Where libraries have professional, paraprofessional and clerical staff as do other organizations, customers of the library are not familiar with skill sets, knowledge and levels of education and training. Nor do they seem to want to be. They feel that waiting for a certain staff member to help them, especially when there is a line and other staff seem to be free, is very frustrating. "I think all staff should be able to help in all areas" is a common theme. Integration of new and innovative customer service models, an initiative already underway at the library, should support staff being able to provide broader levels of service -especially for those requests that customers perceive that anyone should be able to answer. Additionally, staff can work to provide clear communication to customers when the special nature of their needs might require an individual uniquely qualified to help them. Many respondents called for more materials, in every format imaginable. Shelving is at its capacity, and still people are not finding what they would like - or have 'read the library' and are anxiously waiting for a broader selection. The lack of materials for teens was mentioned numerous times, in answer to a number of questions in the survey -and many feel that teens are not in the library because they do not feel it has anything for them. They wish that the library could do more here, as an alternative to what many feel are less than appropriate places for teens at which they choose to spend their time. Fines and fees are an issue for many, who describe the library as `expensive'. Educators in the GCISD, and residents of certain cities who live in communities that do not belong to Texshare, Reciprocal Borrowing programs, or do not have a home library are frustrated by the non-resident fee levied by Colleyville and therefore use other libraries that are 'free'. Educators are especially perplexed, as they feel they serve Colleyville students. Fines for late return on materials are deemed `high' by survey respondents, but one individual said "...always have to pay late fees, but I still come..." The Library intends to investigate a cost benefit analysis of fees for non-residents, as the State Library provides grant funding for providing this service and making Colleyville's resources available to others that may exceed what is being generated in fees. Final Draft, November 21, 2008 eation Page 39 Haborative Colleyville Public Library Spatial Reorganization Plan Hours of access are a significant reason for non-use of the library -the existing schedule simply does not align to work, family and life commitments. While no one called for opening earlier than 10:00 a.m., most did wish to see the library open later in more evenings. Providing Sunday hours and later Saturday hours would also make physical use of the library more accessible to them, and serve students working teams on school projects. These individuals, barred from visiting, may not be aware of the virtual use that is available to them as well. An essential theme in the feedback is the desire for this community to have a place to connect with others - in collaborative learning, fun activities, shared interests, and even dialogue on community issues. Non- profit organizations seek a place to meet and be able to take advantage of the resources, and to even lend their strengths and capacity to serving the library in serving their target audiences. Where the Colleyville Center is available, even the reduced fees can represent hardships for community based organizations. Ideally, the Colleyville Center's amenities and facilities could be positioned to target more profitable returns on investment through serving businesses, etc., and the Library could be the place for smaller groups and community organizations whose interests and activities align to the mission of the Library and its public service model. The Colleyville Library must find a way to be more to more in the community, and the plan for expansion will facilitate that happening. The current physical constraints do not provide real opportunities for addressing the noise factor through zoning of activities, and definitely do not allow for growing the collection as many would hope. Where programming for adults and teens could happen, staff utilization does not exhibit any real capacity for new services and programs given the existing customer expectations and current service model. Emerging Needs and Trends This section of the document represents the consultant's perspective, based upon immersion in the world of libraries beyond that which is specific to Colleyville. Much of this information is extremely relevant however, if not today then in the future. Emerging trends nationally, and even globally, will eventually reach this bucolic community, and the Library must be well positioned to respond accordingly. The interesting dynamic between a highly educated, technologically literate and competent community where individuals and families have chosen to locate in a semi-rural environment lends itself to the potential for these trends to emerge locally sooner than later. New Service Model Innovations New service models organize service points of interaction to facilitate customer convenience, service options, and streamlined staff workflow to achieve highest and best use of resources and provide the greatest value to the library user. Achieving convenience begins with organizing physical facilities, remote services, and staff workflow with a focus on the library user, and not only in support of the staff activities associated with delivering services. Library users have a range of desire for interaction with staff, and it may depend completely on what they seek in the moment. This may require staff `going to the user' versus waiting in line, offering self-service options to those that prefer the autonomy or anonymity, or providing the opportunity for the majority of customer account management activity to occur through technology facilitated or Internet-based transactions. A number of opportunities exist to streamline staff workflow and leverage their activities to higher value for the customer. This may involve use of technology to migrate highly repetitive work to automated systems Page 40 ~ea;ion Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan (check in and check out processes move more to self service and automated sorting creates rough or fine sort carts ready for re-shelving). An added benefit in employing this strategy is fewer repetitive motion and other physical issues for staff as well as greater satisfaction in the work done. This may also involve assessing the value of all library functional activities for the customer, and reallocating resources where some processes may not be as relevant. However, one must remember that many use the Library because they treasure the personal connection with a friendly, knowledgeable and helpful staff member. They look forward to face-to-face opportunities and desire a real person to assist them in whatever they might be seeking. A balance between staff facilitated and autonomous or self service is necessary, where the customer has the option. Another aspect of customer service the Library can move toward is an entrepreneurial model of product and service development. The term `entrepreneurial' is used to suggest that the public service realm can adapt the best private practices to add value to the library customer, although they may not make money from them. In the past, libraries have often responded to patron requests by developing new services to address new needs. Libraries can establish leadership and more readily compete for customer attention by constantly developing and rolling out relevant services just ahead of the demand curve by constantly staying in touch with how people live their daily lives. They must also be willing to discard `services and products' that are not highly valued by the community and consistently refresh their `product line'. Reference Services could include instant, interactive reference, as well as more in-depth reference and research assistance provided through scheduled reference conferences with customers. Interactive reference `in the moment' can be provided through encounters at a reference hub within the Library, as well as encounters with customers throughout the building as librarians 'rove' the Library to ensure convenient and timely customer service. The Library can also provide interactive, online reference services. Information assistance and Library navigation also may be provided through self-service kiosks, online and printed recommendations, intuitive collections configuration and effective merchandising techniques, guides, or Frequently Asked Questions (FAQs), and effective signage. Programming, employed by the Library as a strategy to extend and enhance the Library's resources, enlightens and enriches the community in areas of interest, and supports family literacy and formal education opportunities to collaborate with others to provide programs that will leverage the resources of multiple organizations and expand the audience. Programming will continue to be a strong strategy for service delivery for children and adults, and special interest topics, and supports community connections. New service philosophies also speak to the celebration of the community, including its heritage and history, current successes, and future opportunities in and through the Library. The Library will honor the diversity of the community through its collections, programs, services and staff, and everyone should `find themselves reflected in the Library'. The Library as a "Third Place" (a term coined by Ray Oldenburg in his 1990 book The Great Good Place) in the community is an informal gathering place where people meet to develop friendships, discuss issues, and interact or network with others. Beyond the first two places of home and work, third places are critical as they provide distinctive experiences and environments, make people feel comfortable, foster relationships and diversity in human connections, and create a sense of place and community. They also invoke a sense of civic pride, and create social binds by providing opportunities for socialization instead of isolation. And lastly, for those that cannot, or do not want to visit bricks and mortar, mobilizing the library and providing service beyond its walls is reemerging as a means to provide greater services within a community. Final Draft, November 21, 2008 ~ieatian Page 41 Ilobarotive Colleyville Public Library Spatial Reorganization Plan Mobile services include any services designed and delivered by the library to `take the library to the customer'. Bookmobiles are an example of mobile services that allow for standard routes or revised routes depending on need and circumstances. Bookmobiles are especially effective in areas of the community where both parents working and the lack of public transportation. Even small bookmobiles can be effective in getting materials and librarians out into the community, for example by taking storytime on the road and offering children the ability to check out from a select collection. Visiting senior centers and health care facilities can help to reach those less independent or mobile, and provide them with programming and materials specific to their interests and needs. The library can also `mobilize' by utilizing existing transportation and distribution systems. `No time' and `inconvenient hours of operation' are obliviously barriers to use, as reported by 28 % of those surveyed that said they did not use the library. The library should look to other service delivery models for services innovations and enhancing the customer experience. One option would be to allow customers to `order' materials through the online catalog. Staff would mail materials directly to customers, and the materials could be returned at any time convenient for the customer using the materials return slots. Customers could designate individuals to pick up materials at the library - a neighbor, maybe, and the item would be checked out to the borrower but authenticated for delivery by the neighbor. Avery personalized ILS feature which is most likely not yet available would ask a person who is checking out their own materials whether they would also take their neighbors' materials to them (pre-authorized and documented within the system). If the neighbor agrees to delivering the materials, an email or text message (communication preference pre-determined by the borrower) would alert the original borrower that the material is on its way. This surely happened in the general stores of yesteryear, and facilitating that type of neighborly connection is an ideal way for a library to be not just relevant, but indispensible to the community served. To complete a cost benefit analysis of the viability of this concept -the following must be considered: When holds are placed, and the individuals do not pick them up, these materials are out of commission for days -rapidly moving materials increases the availability of materials to all and may mitigate the need for some duplication in collection development More materials checked out increases the return on investment for the material, and also allows for room on the shelves to increase the collection volume The library may set a nominal postage rate per item that is `free' to the customer, and require the customer to pre-pay for postage that exceeds that rate Technology Addressing the need for direct customer access to technologies as well as technologies that enable customer service through support of Library operations and administration should be addressed through the development of a Technology Plan. The Library does not intend to be cutting-edge, but acknowledges that where technology is embedded in the daily lives of its customers, those customers have an expectation that the library will provide or support it. The Library will also need to adopt technologies that allow reallocation of staff resources to highest and best use in delivering value to the community. The critical concept is that technology is a tool the Library will use to enable and enhance access to resources and people. Technology must be utilized to reach people 'where they are' -whether that is a physical location or in the virtual realm. The technology available to customers will need to address, in the short term, the emergence of social and collaborative computing, personal (mobile) technologies, and expectations for customized and personalized interactive services (touch screens and voice activated systems). Even now, these trends are becoming mainstreamed practices and new trends with respect to use and integration of technology into Page 42 ~eation Final Draft, November 21, 2008 ilaborative Colleyville Public Library Spatial Reorganization Plan daily life will emerge. Serendipitous discovery through interactive techniques used in retail and other environments can be embedded in the library Web site, and highlighting relevant information to each customer will be necessary to keep them engaged. The Library will need to continually refresh its technology and services to maintain relevance and value within the community. In actuality, even in the well-educated and affluent community of Colleyville, not everyone has the means to equip themselves with the latest and greatest, or even any, technology. The Library will need to continue to be an equalizer within the community, providing opportunities to bridge the gap between those that have, and those that need. Future-Focused Technology Services for Customers The next generation of Colleyville's Library will provide customers multiple and varied means to use and access technology within the library. The Library will need to continuously explore both the short term and five-year horizons for developing technologies, and integrate those generally adopted or mainstreamed by society to meet customer expectations. The focus will need to stay centered on convenience, self- determination, and 24/7 access where possible to provide options and choice to customers. Library cards will need to become and stay 'smart', widening their ability to provide convenience and enhance customer services. Cards in the future may not exist physically -the cell phone or other personal devices may provide the linkage to library resources and authenticate the customer. Computers in the Library Currently, many computers in the library are configured with dedicated access to the Internet, Catalog and online resources, etc. Now, and certainly in the future, customers do not and will not appreciate segregation of activities, or needing to go to more than one computer to accomplish multiple activities. This configuration of public access computers is currently required to manage the demand for access to different resources. However, as more resources become Web-based, individual computers in the library will become less segregated and more fully functional. Scheduling software is already utilized in Colleyville on the adult full Internet access PCs to manage customer use. A key element of any Library Technology plan includes integration of developmentally appropriate technologies for youth as well as adaptive or assistive technologies for the disabled or impaired. Although the Library meets Americans with Disabilities Act requirements, incorporating adaptive technology into the library will facilitate extended access to everyone in the community. Early training in and experience with technologies relate to development of critical thinking skills. The Library has offline, game oriented literacy software on the computers in the Children's area; this type of literacy education and interaction can extend access to children as well as adults and should be expanded in the future through adaptation of the technology. In his book Microtrends, Mark Penn has identified moms over 45 as the fastest growing group of garners. This format could be leveraged to adults and seniors to assist them in becoming more technologically literate or competent, or even in the development of new skill sets.. Technology can also facilitate learning new languages and translation across multiple languages. Technology Lab Technology labs provide individual and collaborative computing opportunities, with access to the Internet as well as media enhanced applications -whether installed or Web-based. Labs support technology literacy, competency instruction, and assistance. A lab could also provide a demonstration station - Final Draft, November 21, 2008 ~deation Page 43 Ilaborotive Colleyville Public Library Spatial Reorganization Plan opportunities for the community to try out and be exposed to emergent technologies produced by local high-tech firms. Special Interest or Activity Kiosks and Computers, and Related Services "Collaboration and Education" Stations could support the desire for people to work and learn together, interacting with technology to re-package information into newly created knowledge. Multi-media rich technology environments are necessary to support the high demand for interactivity with technology, and multiple format experiences associated with library and Internet based resources. "Innovation and Ideation" Stations could highlight special collections and resources associated with leadership in invention and innovation. Business and employment resources are a natural connection, providing opportunities to take online tests available for certification in multiple professions. Personal and Mobile Device Support and Compatibility Podcasting, RSS, blogging and sharing video are examples of currently mainstreamed technologies. Access to numerous online resources and electronic books is available through the Library's Web site, and with greater adoption and more robust bandwith this collection could grow. Downloadable audio ebooks are currently and gaining popularity with customers. The library will need to maintain its ability to support customer connections through personal and mobile devices with appropriate interfaces and download stations or methodologies. Seamless access includes the blurring of connection between technology delivery and the actual source (eBooks, downloadables, etc.) Wireless access for laptops and other personal devices must be present, reliable, and robust to meet customer needs and potentially alleviate the need for the library to provide as much stationary technology for customers by encouraging those who have laptops, etc., to bring their own and use them in the library. The wifi currently available in the library should be enhanced and marketed as a convenience and additional service to users. Older "Legacy" Technologies The library should use strategic perspective and make individual decisions regarding the maintenance of legacy technologies, to include everything from microfiche to evolutions in storage media like diskettes. Although this community may have a greater share of early adopters, not everyone utilizes leading technologies. Many customers have technology preferences that may not be the next, best thing -but are comfortable for them -which the Library will need to accommodate for a time to help bridge users to the next level of technology. Customers may always need the ability to access legacy formats and convert information and data to newer technologies, and the library should consider whether this is a valuable service or not with respect to this community - as otherwise the content may be lost. Interestingly, this could become a physical representation of the history of technology evolution over time. Customer Service Integrated library systems are beginning to incorporate features that customers already experience in their online transactions with retail service providers and have come to expect of the library. The Library will shift from orientation and training of the public on its system, to providing intuitive and navigable systems that do not require anything more than technology literacy of the customer to be useful and usable. Page 44 ~leotion Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan The Web site will need to grow its interactivity and customization potential. Library customers want to be able to contribute and read reviews of books and other resources and entertainment, as well as manage their account and library activities. Personalized account interaction, much like that received at Amazon.com, is desirable to customers and serves to extend access to the library and its services beyond its walls. Customers would like to know what they have checked out, what others who have similar tastes might recommend, and contribute to community connections through sharing their experiences and thoughts. Libraries must continually advocate that vendors stay abreast of the types of features that library customers will come to expect in the future, and shorten the time in which the library systems are refreshed with similar features made relevant to library services. In a few short years, a host of new features will be expected by customers, and the library will not stay relevant to the community if it does not offer what they expect through experiences in other interactions. This is not aone-time cycle, but an ongoing adaptive need. Technology Enabling Service Delivery Adoption of Radio Frequency Identification ~RFID) facilitated materials handling and other emergent technologies will allow the library to automate many of the staff intensive processes currently in use. Checking materials in and out will become transparent as a transaction, freeing staff to focus on more highly valuable interactions with customers. Over time, the organization of the Library catalog and materials on the shelves will change, relying less on the Dewey Decimal or Library of Congress classification systems. As information and full-text retrieval methods progress, so will the search techniques for library materials using natural language and requiring less physical preparation of the materials by staff. This will allow staff to get materials out to the public faster and redeploy staff to provide direct service to customers. Impact of Technology and Access to Information on the Library of the Future The changing nature of information sources, formats, and access is a significant factor in envisioning the next generation of the Colleyville Library. Dramatic change in the availability of formats for information and materials, and their use, has occurred in recent years. The rate of change is expected to increase in the future. Other factors to consider, beyond material formats and access, are the implications within communities and to how individuals interact within society. The Library will be a 3rd place within the community, and one that fosters discourse and allows people to collaboratively transform information into knowledge through shared experience. Many of those 3rd places have been lost elsewhere in the lives of our community members. These spaces become increasingly more valuable in a world where busy family lives, technology, development, and media foster increasing isolation from neighbors and the larger community. Current 'social computing' experiences provide a glimpse into future use of technologies. Use of computers has migrated from individual use at a desktop to collaborative use and interaction both physically and virtually. Learning and teaching methodologies are much more collaborative, experiential versus rote, and dependent upon groups and not just individuals for success. Beyond the learning environment, individuals with similar or conflicting interests and positions seek access to information and content. These emergent groups, whether planned, serendipitous, or accidental, need communal access and interactivity with technology. These discussions, contributions, sharing of experiences, and discourse create knowledge from information. The globalization of not only our commerce, but our cultures and societies, allows individuals from around the world to gather in these forums as well. To support these Final Draft, November 21, 2008 ~deation Page 45 Iloborative Colleyville Public Library Spatial Reorganization Plan interactions and exchanges, large groups may gather around large displays, with multiple interactive opportunities through input devices. They will collect and repurpose available information into new ideas, solutions and consensus within communities and across nations. These types of group settings may replace existing shelves, but will require no less space. The stacks we have today (or in 2010) may very well become virtual reality simulators on or before 2015. As the rate of the total population adoption of new technologies and information formats cannot truly be predicted, the Library will need to transition from its current condition to an unknown future without disenfranchising any segment of the community. The current study has revealed a need in the community to both have books available and be poised to anticipate/adopt future technologies that impact the delivery of information. As the total amount of print reference material decreases with the increasing use of digital resources, the traditional role of the Library as an archive of books has changed. The role has evolved into the catalyst for community connection, with access to rich resources and guides to navigate the world of information. The Library has always been a place for introduction to and use of technologies for the public -beginning with the book as one of human's first, next best things. The critical element of the successful Library will be to position itself to adapt to emergent technologies quickly and in step with the community it serves, as opposed to the traditional library that only recently realized the need for reinvention continue to be relevant to society. The initial strategy to address the continual implications of technology and information access, which will evolve over time relative to emerging conditions, includes the following: Acquire and maintain materials in multiple formats to reach all segments and meet the needs of the community, through continual needs assessment of the service population and with particular emphasis on the service priorities. Manage this acquisition process to address the needs of "innovators and early adopters" as well as the "late majority and resistors" of technological innovations. Developing the talented innovators, inventors, and creators of the future is dependent upon a focus on early childhood, and literacy as mentioned above, as well as formal education support. A robust collection of materials, in multiple and varied formats, will ensure that Colleyville maintains its strengths and positions its youth to be sudcessful now and in the future. Make facility design decisions that preserve future flexibility, which will accommodate changes in the use of space over time. These changes have occurred over the last 20 years in libraries. An example is the Readers' Guide to Periodical Literature, which once required two tables in a library to house indexes only. It has been replaced with computers that use equivalent space but offer more in-depth access to the information. Fewer shelves and more technology or seating will likely continue to be necessary in the future. However, in traditional libraries, it has been extremely difficult and costly to change the use of space. This strategy recognizes that change will happen, and the intent is to use building technologies that will allow reconfiguration of the use of the library quickly to adapt to changes in community needs and expectations. However, it is anticipated that space needs will not diminish, as mentioned in the Reader's Guide example above. Once operational, continually assess and adapt the library plan of service to meet evolving needs, to include change in the utilization of space, as well as materials, services and programs provided by the Library. Branding the Library `Business development' is not a term heard often in a library organization -unless associated with economic development within the community served. However, the library needs to adopt current and Page 46 ~Ieotion Final Draft, November 21, 2008 ~bliaborative Colleyville Public Library Spatial Reorganization Plan best practices associated with for profit and not-for-profit product and service organizations to strategize how to `grow their business' and `increase their market share.' Many cultures do not have free public services similar to the libraries that are a hallmark of America's basic tenets of democracy and education, and have contributed to its growth as a nation. Therefore, immigrants to the U.S. may not be as familiar with or knowledgeable about the services that are available -for free - that might assist them in learning the language and culture, becoming citizens, accessing community services, attaining higher levels of education, finding employment, or enriching their lives through the collections and programs. Even though Colleyville is not currently experiencing the rapid emergence of cultural diversity as in other communities nationwide, the trending will eventually reach Colleyville. The library invests a lot of time, energy, and resources publicizing the services available to the community. But surprisingly, it is usually the case that even individuals in the community who highly value and advocate the library as a community asset are not aware that the library provides services relevant to their needs. They may have left the library long ago, for any number of reasons, and have not returned to experience it for themselves again. The library's challenge is to adopt or adapt the best practices of the most beloved brands of consumers to ensure that the value of the library is widely perceived; marketing and outreach also ensure that the Library is aware of what the community wants and needs. All communities deserve equal awareness of what is available to them at, or from the library. The customer of the Library walks away from his/her experience with a positive memory and perceived value relative to individual current needs. `Branding the Library' involves an intentional design of the desired experience for the customer, then organizing access to services, collections, programs, and people to create it. Many might think of the Library as `being about books'; the Library seeks to serve the community with much more. Generating awareness of the Library and all it offers is critical to reaching every element of the community and responding to identified needs. Google is successful and pervasive in society because people feel that it is approachable, helpful, and productive. Librarians often like to describe their Library as `Google with aface' -hoping to establish the value recognition in the minds of all community members for what staff and the Library can provide. The Library seeks to reach beyond those that already use the Library to those who want more but are not yet aware of everything offered. Final Draft, November 21, 2008 ~ieation Page 47 Q~Iloborotive Colleyville Public Library Spatial Reorganization Plan Preliminary Schematic Scenarios Preliminary Space Needs Assessment Projected collections, seating and technology for the Library were articulated in the Library's Long Range Plan and have been developed per the following methodology: Collections are projected at 4 items per capita in the service population Collections are projected through 2030, relative to the projected increase in population Collection shelving types were established preliminarily, and will be refined in the design process 4 reader seats per 1000 in service population has been utilized as a factor for determining the number of seats not oriented with technology. 1.5 technology stations per 1000 in service population has been utilized as a factor for determining the number of workstations, internet access and catalog computers, multimedia stations, copiers, faxes and other public service technologies. Groan Space Needs Assessment / Calcurations Items/Sq. Quantity Items or Ft. or Sq. Ft. People % of Assignable Criteria or Assumptions Assignable Sq. Ft. /Item Sg. Ft. Service Population 2030 25,304 Collections 101,216 15 6,748 4 items per capita in service population 36% Reader Seats 101 35 3,543 4/1000 in service population. Inclusive of group study rooms, quiet reading areas, lounge, table and carrel seating, etc. 19% Storytelling Area 60 10 600 To include storage space. 3q° Technology 38 35 1,328 1.5/1000 in service population. Includes computers, internet access, microform, multimedia, copiers, faxes, online catalogs, etc. 7"/0 Staff Workstations /Support 15 120 1,800 10% Special Use Space 350 2% Friends of the Library Store and Storage 1 350 350 Learning and Community Spaces 4,400 23% Multipurpose Program Room 300 12 3,600 Medium Meeting Room 20 30 600 Meeting /Program Room Support Space 1 200 200 Building Support Spaces - Oqo Included in Non-assignable space, below 0 0 - Total Assignable Space 18,769 Met Square Footage 400%x' Non-Assignable Space 6,256 non-assignable square feet at 75 % efficiency Total Estimated Space 25,025 Gross Square Footage The space needs assessment, above, was developed as a preliminary model for the spaces that would support the breadth of activities and house the rich resources of the intended next generation of the Colleyville Library. These assumptions were later refined through collaborative sessions with community members, stakeholders and staff, and the resultant space program is included in the next section. Schematic Scenarios Two workshops were held during the development of this plan, and the work done informed the finalization of the space program and the development of schematic scenarios for configuring the program within the available floor plan spaces. Page 48 ~Ieation Final Draft, November 21, 2008 Iloborative Colleyville Public Library Spatial Reorganization Plan The first workshop took the form of a series of small and large group discussions. The purpose was to create a shared understanding of community needs from the recently completed outreach and analysis in the Needs Assessment. Combined with the insight of existing Library staff and key partners, as well as best practices in the library world and beyond, the participants developed a preliminary vision for the Library and a near term guide in refining the service delivery. The workshop participants, representing a wide cross-section of the community and staff, focused on the Library's future and considered the following: the Library's strengths and position to serve the needs integrating innovative service responses providing for new activities, and zoning of those activities, within the library expanding the resources, to include services, programming, collections, seating, and technology The space program to support the new service model was further developed with staff and administration. Library staff has spent the past few years researching the best practices of other libraries and similar information-based services to understand how best to adopt or adapt these practices to serve the community. This document represents the Library's next step in developing and refining the new service model it will employ. The second stakeholder and staff workshop, "Paper Dolls Exercise", was an interactive, exciting and fun event where small groups developed their creative plans and then presented them (with their pros and cons) back to all participants. Everyone had guidelines, and each team was provided with plans and 'paper dolls' that represented the scaled footprint of each future desired space in the library (from the space program). Each team had to fit everything into the large format first and second floor plans they were given -and in a way that made sense for all the different uses of the library (active story times and programs, quiet reading, etc.) A preliminary space program was developed for the exercise, and finalized afterward. The final space program is included in the next section. The spatial relationships that were explored focused primarily on the issues on everyone's minds -the question being "where to put the kids" and therefore the adults would be on the other floor. Everyone struggled with the concept that not everything would fit, and numerous creative ideas played out in the teams. From the team's explorations and discussions in the workshop, three schematic scenarios were developed by the consultant. The first, "in the box" scenario assumes that all existing walls, or partitions, within the space on both floors would be maintained, even if the use of those enclosed spaces changes. The second, "out of the box" scenario assumes that the whole of the space on both floors could be utilized to provide the most important spatial relationships between activities and support the streamlining of operations. The third, "on the edge" scenario represents a blending of the two, which calls for some demolition of existing partitions. The design 'drivers' that influenced the development of schematic scenarios are related to how space utilization affects operation, service delivery, and ultimately the experience of each individual in the library. The drivers were: celebrating resources utilizing shelving to display and merchandise the materials providing better navigation of the collection creating a tech lab to support programming as well as individual use maintaining the ability to provide large group programs for all ages zoning of activities creating diverse space in the library to serve all needs - and a 3rd place in the community distributing low, medium, and high level activity zones to minimize conflict Final Draft, November 21, 2008 ~dearior, Page 49 Ilabprative Colleyville Public Library Spatial Reorganization Plan leverage staff to highest and best use streamlining materials flow integrating autonomous, self service options distributing staff service points to serve both floors utilizing technology to facilitate service The three scenarios were presented to a joint meeting of the Library Board and Public Library Foundation Board held on October 13, 2008. At that meeting, board members reviewed the scenarios and provided feedback on each. The scenarios, as well as board feedback on them, are included below. In each scenario, the intent is to provide the right spatial relationships, which is largely dependent upon the zoning of activities to avoid conflicts. The color of each specific space `bubble' represents potential level of activity, and therefore the potential for noise generation. Red represents highly active spaces, purple denotes medium activity, and blue indicates low activity. Where red and purple or blue spaces are placed side by side, one or the other most likely will need to be enclosed. Page 50 ~leation Final Draft, November 21, 2008 liaborative Colleyville Public Library Spatial Reorganization Plan Scenario 1 - "In the box" Significant elements of the first floor in this scenario include: 1. Existing partitions (walls, etc.) are maintained 2. Recognition that the entry, by nature, generates activity and noise because of high volume traffic 3. Placement of the staff facilitated information /accounts management is in close proximity to the front door and on a path to the right - a natural tendency of traffic flow in America 4. Self service holds and self check out (express) units are located to the right as people exit the library 5. The drive-thru service window and materials drop is retained 6. New Books and Media -the reason for many visits to the library - is up front and center 7. The Cafe /Bookstore is located to take advantage of nice street views 8. The Teen Zone is an enclosed destination at the end of the Media Zone Final Draft, November 21, 2008 ~eation Page 51 Ilaborative Colleyville Public Library Spatial Reorganization Plan Significant elements of the second floor in this scenario include: 9. A staff facilitated information /reference desk is situated in much the same place as on the first floor and easily seen from the entry to the second floor to facilitate wayfinding 10. The program rooms are enclosed and located directly adjacent to vertical circulation (stairs, elevator) to minimize traffic through quieter collection /seating areas 1 1. The Living Room is positioned with best views outside 12. The Tech Lab has a strong adjacency to Reference activities Page 52 ~eotion Final Draft, November 21, 2008 Ilaborotive Colleyville Public Library Spatial Reorganization Plan Scenario 2 - "out of the box" Significant elements of the first floor in this scenario include: 1. Demolition of existing partitions and significant new construction on the first floor 2. Recognition that the entry, by nature, generates activity and noise because of high volume traffic 3. Placement of the staff facilitated information /accounts management is in close proximity to the front door and staff workspace - on a path to the right, a natural tendency of traffic flow in America 4. Self service holds and self check out (express) units are located to the right as people exit the library 5. Materials are dropped upon entry and feed directly into the staff materials processing area -most streamlined and efficient configuration 6. The drive-thru service window and materials drop is retained 7. Enclosed Tech Lab and Teen Zone spaces act as a bugger between the Living Room and other spaces 8. Collections act as a buffer between the Living Room (quiet) and other areas 9. The Cafe /Bookstore is located to take advantage of nice street views Final Draft, November 21, 2008 ,~deatlon Page 53 liaborative Colleyville Public Library Spatial Reorganization Plan Significant elements of the second floor in this scenario include: 10. The program rooms are enclosed and located directly adjacent to vertical circulation (stairs, elevator) to minimize traffic through quieter collection /seating areas 11. The Children's and Family space is located in the farthest reaches of the building, providing safety and security for little ones, adjacency to program rooms, and minimizing conflict with other activities. 12. A secondary cafe /bookstore kiosk and seating to serve program rooms and the family space. Page 54 ~cteation Final Draft, November 21, 2008 Iloborative Colleyville Public Library Spatial Reorganization Plan Scenario 3 - "on the edge" Significant elements of the first floor in this scenario include: 1. Most existing partitions (walls, etc.) are maintained 2. Recognition that the entry, by nature, generates activity and noise because of high volume traffic 3. Placement of the staff facilitated information /accounts management is in close proximity to the front door and on a path to the right - a natural tendency of traffic flow in America 4. Self service holds and self check out (express) units are located to the right as people exit the library 5. The drive-thru service window and materials drop is retained 6. New Books and Media -the reason for many visits to the library - is upfront and center 7. The Teen Zone is an enclosed destination near the cafe /bookstore 8. The Children's area is near high traffic new books and media zone spaces 9. The Tech Lab is adjacent to staff workspace for support Final Draft, November 21, 2008 eafion Page 55 Ilaborative Colleyville Public Library Spatial Reorganization Plan Significant elements of the second floor in this scenario include: 10. Program rooms are located to take advantage of solid walls to accommodate a stage area without conflicting with windows Page 56 ~deot;o~ Final Draft, November 21, 2008 Q~Iloborative Colleyville Public Library Spatial Reorganization Plan Library Spatial Reorganization Plan schematic • program • costs • schedule • implementation Schematic Plan A viable schematic plan scenario based upon the outreach process and further developed with the Library Board and Foundation was presented at the Council Work Session on October 21, 2008. While the plan is not concrete and must be finalized in a design process, it does represent that the space program can be accommodated within the existing building envelope. The Library will need to work with an architectural and engineering design team to ensure all codes and regulations are met, as well as to refine the actual locations and spatial relationships of the functions and activities represented. Drofcrrorl Cnonnri~ LJ 0 LJ Final Draft, November 21, 2008 ~.ieation Page 57 Ilaborative Colleyville Public Library Spatial Reorganization Plan Preferred Scenario Second Floor Page 58 eation Final Draft, November 21, 2008 Iloborative Colleyville Public Library Spatial Reorganization Plan Space Program The space considerations included in this section are preliminary in nature and based upon the level of data gathering and analysis appropriate to this phase and type of planning. Space allocation was developed in response to information gathered in the public and staff input process, and may change when this project enters the design process. Basing final budgets or total space need and use on this information is not advised, as the actual design effort will result in more definitive space allocation, use, and the cost to achieve both. The following discrete spaces are envisioned as necessary to achieve the opportunities for enhancing the library and experience through expansion. The space allocations provided for consideration below represent assignable square feet (ASF). ASF refers to the actual space required to meet functional need. Within the programming effort, a grossing factor will be applied that accounts for circulation and building support functions, such as stairs, hallways, mechanical rooms, etc., and provides the total square footage need. More detailed information regarding space allocation, quality of space, technical and functional requirements, library traffic and usage patterns, and adjacencies will be developed in the design phase. Space standards have been applied where they exist. Other space allocations were projected based upon consultant knowledge of the building type. The sum total must be analyzed and potentially redistributed based upon the operational model developed for the Library. More detailed operational planning and programming is necessary to more accurately determine the square footage need of the cumulative functions and services, and the requisite staff space requirements. Space allocation has been influenced by the desire to incorporate a 'zoning' concept and design spaces that accommodate diverse use and activities. 1) Definitions a) Assignable square footage -the usable space within the building assigned to furniture and equipment, excluding any non-assignable space. Total assignable space is represented as Net Square Footage. b) Non-assignable space -utility areas of a building required for the function of the building, including stairways; elevators; corridors and interior walkways; restrooms; duct shafts; fireplaces; interior and exterior wall thickness; and exterior amenities that are part of the building but not enclosed, such as loading docks and covered patios, porches, and walkways. A 70% efficiency (ratio of assignable to non-assignable space) for the building is proposed. c) Gross square footage -the entire area of the building interior including the exterior wall thickness. The total of the assignable square footage and the non-assignable square footage equals the gross square footage. Each category of space is explained, below. The functions and activities, as well as general intent for the quality of these spaces, were developed through this collaborative process, and represent what is necessary for the Library to meet the needs established in the assessment process. Both Staff facilitated and self service options will be available, enabled through utilization of technologies. Self serve reserve/holds, as well as three more self check machines than are currently in the Library, will streamline the checkout process and alleviate people having to wait in line. Accounts management stations will allow people to resolve issues themselves where possible, and a staff information and customer service point is readily seen upon entry or exit with staff to help where necessary. Final Draft, November 21, 2008 ~leation Page 59 Iloborative Colleyville Public Library Spatial Reorganization Plan A Living Room, or Quiet Reading Area should be provided to accommodate contemplative reading away from general activity. The area should provide comfort with upholstered chairs and end tables with table lamps for atmosphere. This should be a supervise-able area, enclosed with glass as a sound barrier, but open to allow sight lines. Provide electrical outlets for laptops and footstools. This area for reading Magazines and Newspapers that includes face out displays for current issues and storage for a certain number of back issues. Collections and adjacent services might include: popular and semi-serious titles (people, news magazines, trade journals, publisher's weekly) -things you would not save regional newspapers and newspapers of record some small tables (open newspapers flat) magnifying glass stand up computer (catalog access) in case you were reading something and wanted to search the catalog copier nearby A marketplace of new books, special browsing collections for travel, gardening, etc., and media will be featured near the entry to the library. This popular material attracts many to the library, and it will be displayed in bookstore type shelving that celebrates the materials face out. Space to support a Friends Bookstore is include adjacent to a small Library Cafe, which will serve refreshments to library users, and those that are using the multipurpose and study/conference rooms. Four (4) reader seats per 1000 in service population is utilized as a factor for determining the number of seats not oriented with technology, resulting in a need for over 100 reader seats within the library. A variety of readers' seating is intended for distribution throughout the library, including benches, window seating or oversized chairs for parents and children to read together, seating at tables, lounge chairs for comfortable reading, and group study rooms for small groups to work together or for quiet reading or study. Small groupings of comfortable seating should be integrated into the collections (stacks) to provide niches for quiet reading that are buffered from the other activities within the library. A Teen Zone, completely separate from the Children's Area and independent of other collection and resource areas, might be a completely enclosed area that allows Teens to...be Teens. The space should be flexible and changeable to reflect changing trends and fads. Adults will not want to be here; the space should be designed for teens to own the space and 'make it theirs'. This is an opportunity for the community to engage the 12 to 18 year olds in lifelong learning via a place they want to be so that they are not lost to the library until they have children of their own...or forever. The space might include: Slatwall, tackable areas, mobiles and display units, tables as well as funky, comfy chairs lots of connectivity and games Collection -graphic novels, YA fiction One and 'h (1.5) per 1000 in the service population is utilized as a factor for determining the number of technology oriented stations. These are distributed in children's and teen areas, as well as located in a Tech lab environment that will provide for individual use but also accommodate technology literacy and competencies oriented programming for 12 to 15 individuals at a time. Technology stations will include a mix of public access computer stations, application loaded computer stations, Internet access computer stations, dedicated online catalogs /account management stations, printers, copiers, and faxes available to the public. The Library will also explore the feasibility of providing multimedia computer stations for the public, to include listening and viewing capabilities - a desire expressed by the community in the outreach process. Page 60 ~deation Final Draft, November 21, 2008 Hoborative Colleyville Public Library ~ Spatial Reorganization Plan The children's area will be enlarged and enriched, a magical space with different zones for toddlers and tots, kids, and tweens. Adjacent 'family room' seating near a cafe kiosk will allow parents to interact and chat while being able to keep an eye on the little ones. The children's area will be near the program and meeting rooms to facilitate the large programming events held for children while not creating havoc for other users of the library. Children who attend programs also love to find and check out relevant or related material afterward, so they can relive the experience at home. Two sizes of program / meeting room have been included to meet the needs library programs, organizations and groups - a large, divisable multipurpose room, and a medium sized conference room. Up to 300 people can use the larger, multipurpose room, and 20 can meet in the conference room. These rooms will need to be equipped with multimedia capacity to ensure they are supportive of the myriad types of activities that may take place. library administration, staff and operational support spaces will be more fully defined in the next steps. The space needs were derived utilizing current assumptions regarding staffing at other community libraries. The total functional square footage will accommodate all staff-oriented workspace necessary to operate the library, and provide flexibility for implementation of RFID technology and automation to the degree possible within the library. Streamlined staff workflow and materials flow will be required to support these preliminary calculations. Final Draft, November 21, 2008 ~cleation Page bl flab©rative Library division Sq. Ft. Summary DIVISION Percent LIBRARY DIVISION SQ. FT. of Total 01 ~ Library Entrance 345 2% 02 ~ Information /Customer Services 708 4% 03 ~ Current Topics and Popular Materials 1,742 10% 04 ~ Children's /Family Place 3,629 20% 05 ~ Teen Zone 702 4% 06 ~ Tech Lab 530 3% 07 ~ Living Room 689 4% 08 ~ Fiction Collection 740 4% 09 (Non-Fiction Collection 1,289 7% 10 ~ Reference Collection 584 3% 11 ~ Community and Program Spaces 4,938 27% 12 ~ Library Administration 1,819 10% 13 ~ Operational Support 452 2% Net Assignable Square Footage: 18,167 100% Non-Assignable Square Footage (@ 25%of Gross): 6,056 Gross Square Footage: 24,223 Colleyville Public Library A Libris DESIGN Building Program Report Printed on 10/15/2008 Page 1 of 1 Li~ra~y dace Sq. __ _ - Ft. Summary with Furn~~ure and. Equip~rtertt LIBRARY DIVISION LIBRARY SPACE NAME UNIT UNI T EXTENDED SPACE DIVISION Furniture and Equipment QTY SQ. FT. SQ. FT. SQ. FT. SQ. FT. 01 I LIBRARY ENTRANCE 345 A. PUBLIC ENTRANCE & LOBBY N/A B. BOOKSTORE AND CAFE 345 Chair, Cafe 8 0 0 Recycling Bin 1 10 10 Shelving, SF 58"h Bookstore Display 5 23 115 Sink 1 16 16 Table, Cafe 2 55 110 Waste Basket 1 4 4 Workstation, Bookstore Service Counter 1 45 45 Workstation, Food Preparation Counter 1 45 45 C. PUBLIC REST ROOMS N/A 02 I INFORMATION /CUSTOMER SERVICES 708 A. INFORMATION AND ACCOUNTS MANAGEMENT 90 Book Truck 1 10 10 Cash Register 1 0 0 Chair, Task 2 0 0 Computer, Staff Desktop 2 0 0 Workstation, Circulation Check-Out Desk 1 80 80 B. SELF SERVICE HOLDS /RESERVES 80 Shelving, SF 90"h Steel W17 Shelves 8 10 80 C. EXPRESS CHECK AREA 105 Queuing Space (Per Person) 5 6 30 Self Check-Out Machine & Kiosk 3 25 75 D. CHILDREN'S SERVICE DESK 50 Workstation, Children's Services 1 50 50 E. REFERENCE SERVICES DESK 50 Information And Reference Services Workstation 1 50 50 F. COPY /PRINT CENTER 94 Cabinets, Above Counter (Lockable) 8 0 0 Cabinets, Below Counter (Lockable) 8 0 0 Copier, Color Freestanding 1 50 50 Colleyville Public Library A Libris DESIGN Building Program Report Printed on 10/15/2008 Page 1 of 7 LIBRARY DIVISION LIBRARY SPACE NAME UNIT UNIT EXTENDED SPACE DIVISION Furniture and Equipment CITY SQ. FT. S(1. FT. SQ. FT. SQ. FT. F. COPY /PRINT CENTER 94 Preparation Counter 1 30 30 Printer, Laser (B&W) 1 0 0 Printer, Laser (Color) 1 0 0 Recycling Bin 1 10 10 Stapler, Electronic Binding 1 0 0 Vendor Card EncoderlDispenser 1 0 0 Waste Basket 1 4 4 G. MATERIALS RETURN DROPS 32 AV Bin, Depressible 1 16 16 Book Bin, Depressible 1 16 16 H. DRIVE-UP SERVICE WINDOW /BOOK RETURN 117 AV Bin, Depressible 1 16 16 Book Bin, Depressible 1 16 16 Book Truck 4 10 40 Workstation, Circulation Drive-up Window Counter 1 45 45 1. SELF SERVE ACCOUNTS MANAGEMENT AND OPAC 90 Computer, OPAC Desktop 8 0 0 Computer, Public Desktop 3 0 0 Technology Carrel 3 30 90 03 I CURRENT TOPICS AND POPULAR MATERIALS 1,742 A. NEW BOOKS 518 42" Aisle DF 58"H Bookstore Display Shelving 5 30 150 1,134 Browsing 42" Aisle SF 58"H Bookstore Display Shelving 16 23 368 1,134 New Books (Browsing) B. MEDIA ZONE 1,224 CD-ROM Flip File Browser 4 18 72 708 Young Adult Audio Book CD (CD ROM) Compact Disc, CD-ROM &DVD Display Browser 14 24 336 3,037 DVD Compact Disc, CD-ROM &DVD Display Browser 27 24 648 2,784 Audio Book CD (CD ROM) Compact Disc, CD-ROM &DVD Display Browser 7 24 168 1,518 Audio Compact Disc (CD) 04 I CHILDREN'S /FAMILY PLACE 3,629 A. CHILDREN'S GATEWAY N/A Colleyville Public Library A Libris DESIGN Building Program Report Printed on 10/15/2008 Page 2 of 7 LIBRARY DIVISION LIBRARY SPACE NAME Furniture and Equipment UNIT UNIT EXTENDED SPACE DIVISION QTY SQ. FT. SQ. FT. SQ. FT. SQ. FT. B. CHILDREN'S COLLECTION AND SEATING 569 Bean Bag Chair 4 20 80 Chair, Child's 14 0 0 Chair, Child's Lounge 5 20 100 Children's Play Fixture 1 100 100 Computer, Public Desktop 2 0 0 Table, Children's 3 75 225 Technology Carrel 2 30 60 Waste Basket 1 4 4 C. CHILDREN'S MEDIA ZONE 867 36" Aisle DF 42"H Steel Shelving W14 Shelves 3 18 54 253 Children's Books 36" Aisle DF 45"H Steel Shelving W16 Shelves 12 18 216 4,251 Children's Easy Readers 36"Aisle SF 45"H Steel Shelving W12 Shelves 9 10 90 1,012 Media Kit (Audio Cassette W/ Book) 36" Aisle SF 45"H Steel Shelving WI 3 Shelves 4 10 40 276 Children's Reference Board Book Baskets 9 9 81 253 Children's Board Books CD-ROM "Spinner" WI 4 Rotor Towers 1 50 50 506 Juvenile Non-Book CD-ROM Flip File Browser 8 18 144 1,519 Children's Audio Book CD (CD ROM) CD-ROM Flip File Browser 4 18 72 506 Audio Compact Disc (CD) DVD SF Shelving Unit W14 Sliding Browser Boxes 12 10 120 2,126 DVD D. CHILDREN'S REFERENCE AND TECHNOLOGY 627 Chair, Juvenile 8 0 0 Chair, Technology Workstation Task 6 0 0 Computer, Public Desktop 6 0 0 Dictionary Stand, Child's 1 10 10 File Cabinet, Vertical (Four Drawer) 1 14 14 Printer, Ink-Jet (B>3<W) 1 0 0 Table, Children's 2 75 150 Table, Juvenile 2 85 170 Technology Carrel 4 40 160 Technology Carrel, Adjustable (Manual) Height 2 45 90 Technology Equipment Counter 1 25 25 Waste Basket 2 4 8 Colleyville Public Library A Libris DESIGN Building Program Report Printed on 10/15/2008 Page 3 of 7 LIBRARY DIVISION LIBRARY SPACE NAME Furniture and Equipment UNIT UNIT EXTENDED SPACE DIVISION QTY SQ. FT. SQ. FT. SQ. FT. SQ. FT. E. KIDS COLLECTION AND SEATING 1,126 Chair, Technology Workstation 4 0 0 Computer, Public Desktop 4 0 0 Printer, Laser (B&W) 1 0 0 Technology Carrel 5 50 250 36"Aisle DF 66"H Steel Shelving WI 10 Shelves 23 18 414 7,329 Juvenile Non-Fiction 36"Aisle DF 66"H Steel Shelving W110 Shelves 23 18 414 6,680 Juvenile Fiction 44" Aisle SF 45"H Magazine Display Shelving W12 Shelves 4 12 48 20 Children's Current Magazines F. CHILDREN'S REST ROOM N/A G. TEEN ZONE 440 Chair, Lounge 4 35 140 Chair, Reader's 8 0 0 Chair, Technology Workstation 8 0 0 Computer, Public Desktop 4 0 0 Print Release Station ~ 1 0 0 Printer, Laser (B&W) 1 0 0 Table, Reader's 2 80 160 Technology Carrel 4 30 120 Technology Counter 1 20 20 05 I TEEN ZONE YOUNG ADULT COLLECTION & SEATING 702 Chair, Lounge 4 35 140 Chair, Reader's 12 0 0 Chair, Technology Workstation 4 0 0 Computer, Public Desktop 2 0 0 Printer, Laser (B&W) 1 0 0 Table, Reader's 3 90 270 Technology Counter 2 50 100 Waste Basket 2 4 8 36" Aisle SF 66"H Steel Shelving WI 5 Shelves 16 10 160 2,277 Teen Fiction 44" Aisle SF 66"H Magazine Display Shelving WI3 Shelves 2 12 24 10 Young Adult Current Magazines 06 I TECH LAB COMPUTER LAB/TRAINING ROOM 530 702 530 Chair, Technology Workstation 13 0 0 Colleyville Public Library A Libris DESIGN Building Program Report Printed on 10/15/2008 Page 4 of 7 LIBRARY DIVISION LIBRARY SPACE NAME Furniture and Equipment UNIT UNIT EXTENDED SPACE DIVISION QTY SQ. FT. SQ. FT. SQ. FT. SQ. FT. COMPUTER LAB/TRAINING ROOM 530 Computer, Public Desktop 12 0 0 Computer, Staff Desktop 1 0 0 Technology Carrel 12 40 480 Technology Station, Systems Furniture 1 50 50 07 I LIVING ROOM CURRENT MAGAZINE & NEWSPAPER DISPLAY & SEATING 689 Chair, Lounge 7 35 245 Chair, Reader's 8 0 0 Lamp, Table 4 0 0 Table, End 4 12 48 Table, Reader's 2 80 160 Waste Basket 2 4 8 44" Aisle SF 66"H Magazine Display Shelving W13 Shelves 2 12 24 18 Current Newspapers 44" Aisle SF 66"H Magazine Display Shelving W13 Shelves 17 12 204 150 Current Magazines 08 I FICTION COLLECTION FICTION COLLECTION 8~ SEATING 740 Chair, Lounge 6 35 210 Stool, Kick•Step 4 0 0 Waste Basket 2 4 8 36" Aisle DF 90"H Steel Shelving W114 Shelves 29 18 522 9,565 Fiction 09 INON-FICTION COLLECTION NON-FICTION COLLECTION & SEATING 1,289 Carrel, Reader's Wood 6 35 210 Chair, Lounge 5 35 175 Chair, Reader's 22 0 0 Table, Reader's 4 90 360 Waste Basket 1 4 4 36" Aisle DF 90"H Steel Shelving W114 Shelves 30 18 540 9,803 Non-Fiction 10 I REFERENCE COLLECTION 689 740 1,289 584 REFERENCE COLLECTION 8~ SEATING 272 Chair, Reader's 8 0 0 Table, Reader's 2 100 200 Colleyville Public Library A Libris DESIGN Building Program Report Printed on 10/'15/2008 Page 5 of 7 LIBRARY DIVISION LIBRARY SPACE NAME Furniture and Equipment UNIT UNIT EXTENDED SPACE DIVISION QTY SQ. FT. SQ. FT. SQ. FT. SQ. FT. REFERENCE COLLECTION & SEATING 272 36" Aisle DF 45"H Steel Shelving W16 Shelves 4 18 72 430 Reference STUDY/TUTORING ROOM 144 Chair, Group Study 4 0 0 Collaborative Input Plasma Screen 1 0 0 Existing Space 144 1 144 White Board 1 0 0 STUDY/TUTORING ROOM B 96 Chair, Group Study 6 0 0 Collaborative Input Plasma Screen 1 0 0 Existing Space 96 1 96 White Board 1 0 0 STUDY/TUTORING ROOM C 72 Chair, Group Study 2 0 0 Existing Space 72 1 72 11 I COMMUNITY AND PROGRAM SPACES A. PROGRAM ROOMS ~ DIVIDABLE 3,876 Chair, Meeting Room - Stacking 300 10 3,000 Flip Chart With Stand 1 18 18 Lectern (wl Space For A Portable Computer) 1 50 50 Projection Screen, Wall Mounted 2 0 0 Projector, Ceiling Mounted 2 0 0 Stage 1 800 800 Table, Meeting Room 20 0 0 Waste Basket 2 4 8 B. CONFERENCE ROOM Chair, Conference Room Flip Chart With Stand Presentation Center Projection Screen, Wall Mounted Projector, Desktop Table, Conference TV Monitor, 50" Projection Large Screen Waste Basket C. MEETING ROOM STORAGE SPACE AVITechnology Equipment Cart, Large AVITechnology Equipment Cart, Small Cabinet, AV Equipment A Libris DESIGN Building Program 302 14 0 0 1 18 18 1 0 0 1 0 0 1 0 0 1 260 260 1 20 20 1 4 4 520 1 15 15 1 10 10 1 15 15 4,938 Colleyville Public Library Report Printed on 10/15/2008 Page 6 of 7 LIBRARY DIVISION LIBRARY SPACE NAME UNIT UNIT EXTENDED SPACE DIVISION Furniture and Equipment QTY SQ. FT. SQ. FT. SQ. FT. SQ. FT. C. MEETING ROOM STORAGE SPACE 520 Dolly, Chair 12 12 144 Dolly, Table 28 12 336 D. PROGRAM STORAGE SPACE 240 Box, Cardboard 60 4 240 12 I LIBRARY ADMINISTRATION 1,819 A. STAFF WORKSPACE 1,430 Recycling Bin 2 10 20 Table, Work 2 145 290 Workstation, Clerical Counter 1 45 45 Workstation, Staff (Individual Or Shared) 13 80 1,040 Workstation, Volunteer's Counter 1 35 35 B. DIRECTOR'S OFFICE 189 Chair, Conference Room 4 0 0 Chair, Library Director's 1 0 0 Computer, Staff Desktop 1 0 0 Desk, Library Director's 1 80 80 File Cabinet, Lateral (Four Drawer) 1 20 20 Printer, Laser (B&W) 1 0 0 Shelving, SF 84"h Wood W16 Shelves 2 12 24 Table, Conference 1 65 65 C. STORAGE /SUPPLY 200 Box, Cardboard 5 4 20 Shelving, DF 90"h Steel W114 Shelves 10 18 180 13 I OPERATIONAL SUPPORT 452 A. MATERIALS PROCESSING 260 Book Truck 14 10 140 Workstation, Circulation Check-In Counter 2 60 120 B. STAFF LOUNGE 192 Existing Space 192 1 192 C. STAFF RESTROOMS N/A Net Assignable Square Footage: 18,167 Non-Assignable Square Footage (@ 25%of Gross): 6,056 Gross Square Footage: 24,223 Colleyville Public Library A Libris DESIGN Building Program Report Printed on 10/15/2008 Page 7 of 7 Aliacati~n ar# the Library's Bflok +~~~~~ction CATEGORY Subcategory Percent of Projected Percent in Projected Volumes Volumesl Linear Volume Type Collection Total Volumes Circulation on Shelf Foot AdultlYoung Adult 48.42% 34,141 28.70% 24,343 7.67 Browsing Browsing 4.02% 2,834 60.00% 1,134 8 New Books (Browsing) 4.02% 2,834 60.00% 1,134 5 Fiction Fiction 18.09% 12,753 25.00% 9,565 8 Non-Fiction Non-Fiction 17.38% 12,254 20.00% 9,803 8 Reference Reference 0.61% 430 0.00% 430 6 Young Adult Teen Fiction 4.31% 3,036 25.00% 2,277 10 Children/Juvenile 51.58% 36,364 47.64% 19,042 13.7 Children's Books Children's Board Books 1.44% 1,012 75.00% 253 20 Children's Books 1.44% 1,012 75.00% 253 8 Children's Easy Readers Children's Easy Readers 17.23% 12,146 65.00% 4,251 20 Children's Reference Children's Reference 0.39% 276 0.00% 276 8 Juvenile Fiction Juvenile Fiction 17.23% 12,146 45.00% 6,680 10 Juvenile Non-Fiction Juvenile Non-Fiction 13.86% 9,772 25.00% 7,329 11 Totals: 100.00% 70,505 38.47% 43,385 10.7 A Libris DESIGN Building Program Report Printed on 10/15/2008 Colleyville Public Library Page 1 of 3 Allocation ~f ,fie Library's Multmed~~ ~t~~tection CATEGORY Projected Volumes) Subcategory Percent of Projected Percent in Volumes Linear Volume Type Collection Total Volumes Circulation on Shelf Foot Adult/Young Adult 57.58% 19,231 58.16% 8,047 14.3 Audio Compact Disc (CD) Audio Book CD (CD ROM) 15.15% 5,061 45.00% 2,784 7 Audio Compact Disc (CD) 9.09% 3,036 50.00% 1,518 15 Young Adult Audio Book CD (CD ROM) 3.03% 1,012 30.00% 708 20 DVD DVD 30.30% 10,122 70.00% 3,037 15 Children/Juvenile Audio Compact Disc (CD) Audio Compact Disc (CD) Children's Audio Book CD (CD ROM) DVD DVD Juvenile Non-Book Media Kits Media Kit (Audio Cassette W/ Book) 42.42% 14,170 59.99% 5,669 15.4 3.03% 1,012 50.00% 506 15 9.09% 3,037 50.00% 1,519 20 21.21 % 7, 085 70.00% 2,126 15 3.03% 1,012 50.00% 506 15 6.06% 2,024 50.00% 1,012 20 Totals: 100.00% 33,401 58.94% 13,716 14.9 Colleyville Public Library A Libris DESIGN Building Program Report Printed on 10/15/2008 Page 2 of 3 ~ .Allocation of the Library's Periodical Collection CATEGORY Projected Volumes) Subcategory Percent of Projected Percent in Volumes Linear Volume Type Collection Total Volumes Circulation on Shelf Foot AdultlYounq Adult 89.90% 178 0.00% 178 1 Current Magazines Current Magazines 75.76% 150 0.00% 150 1 Current Newspapers Current Newspapers 9.09% 18 0.00% 18 1 Young Adult Current Magazines Young Adult Current Magazines 5.05% 10 0.00% 10 1 Children/Juvenile 10.10% 20 0.00% 20 1 Children's Current Magazines Children's Current Magazines 10.10% 20 0.00% 20 1 Totals: 100.00% 198 0.00% 198 1 Colleyville Public Library A Libris DESIGN Building Program Report Printed on 10/15/2008 Page 3 of 3 Colleyville Public Library Spatial Reorganization Plan Conceptual Capital Cost Model Recent local library construction costs for projects of similar scope were provided by FS~S Partners, Inc. who partnered with the architect to develop the original interior design of the library. These costs are normally accepted as 'hard' construction costs and are represented as a range in the table below. The gross square footage assumptions reflect the concept that parts of the existing interior library layout, walls, core elements like restrooms, etc., will remain intact, and therefore the construction costs are applied to less than the total square footage of the library. Total project costs include additional costs beyond the `hard' constructions costs. Examples include, but are not limited to permitting and other regulatory agency fees, professional fees, furniture, fixtures and equipment (FF&E), and move coordination. These 'soft' costs may represent between 20 and 70% of construction costs dependent upon project type, and are factored into cost planning and budgeting to determine realistic total project cost to deliver the project. Different institutions categorize FF8~E as either hard or soft construction costs, which can cause confusion regarding the actual construction costs. It is generally accepted within municipalities that FF8~E is a 'soft' cost, and it has been represented as such below -which accounts for the relatively high ration of soft to hard costs. The following table illustrates a range of total project costs associated with planning for the future expansion and renovation construction. The conceptual total project cost is presented in today's dollars, but escalation in costs must be incorporated once construction dates, duration and project budgets are established. Significant changes to building core elements, the exterior envelope, and building systems, are not represented in this range of construction costs. Any performance issues from the original construction of the facility have not been studied in depth and any mitigation of items is not represented in this model. Beyond this initial investment in capital improvements to the Library, the City should also develop a capital improvement budget for facility envelope, systems, and furniture repair and replacement, as maintenance should be addressed in the operational cost model. Colleyville Public Library Spatial Reorganization Project Capital Costs: Conceptual Total Project Cost Model gross ~~~.r. ~~~.i-. S.F. Low High $ 40.00 $ 80.00 Conceptual Construction Costs 1st Floor First Floor (Assumed New Construction or Renovation) 4,000 $ 160,000 $ 320,000 Second Floor 9,000 $ 360,000 $ 720,000 Subtotal $ 520,000 $ 1,040,000 Conceptual Project Soft Costs Design, Contingencies, City Costs, etc. Assumed 15% of Construction Costs $ 78,000 $ 156,000 Furniture, Fixtures and Equipment Assumed $20 to $30 /s.f. $ 260,000 $ 390,000 Conceptual Soft Costs Subtotal $ 338,000 $ 546,000 Conceptual Total Project Cost Model in 2008 $ 858,000 $ 1,586,000 5% Escalation 2009 $ 42,900 $ 79,300 5% Escalation 2010 $ 45,045 $ 83,265 5% Escalation 201 1 $ 47,297 $ 87,428 Conceptual Total Project Cost Model in 2011 $ 993,242 $ 1,835,993 Final Draft, November 21, 2008 eation Page 69 Ilabarative Colleyville Public Library Spatial Reorganization Plan The following represent potential soft costs that may be associated with any construction project. This list does is not intended to be comprehensive of all soft costs, nor would the project necessarily incur all of the costs below. Other Related Project Costs Hazardous Materials Mitigation Allowance Mitigation Allowance / Offsite Improvements EIR /Zoning /Mitigation Allowance Historic Evaluation /Report Other Construction/Owner Costs Performance Bonds Contractor Overtime Allowance Staking- Phases Testing/Inspection (concrete, steel, foundation, etc.) Inspector of Record Owner's Services Owner's Staff Fundraising Staff Construction Manager Site and Tree Survey Geotechnical and Soils Report Environmental Study; Environmental Allowance, if needed Historical Impact Report Other Consultants Allowance (Hazardous Materials, etc.) Peer Review Financial Consultant Furniture, Fixtures and Equipment Furniture, Fixtures and Equipment Building Signage and Artwork Government Agency Permit Costs Planning Department Redevelopment Agency Historic Landmarks Commission Building Permit Fees Local Permit Fees Service Connection Fees Easement Preparation Costs Realty Taxes-Improvements Professional Services Programming, Feasibility, Conceptual Design Masterplan, Conditional Use Permit Process Architect/Engineer -Basic Services Specialty Consultants Allowance (costing) Civil Engineering Services Reimbursable Expenses Allowance Additional Services Allowance Legal and Insurance Project Insurance (Fire, Hazard, Earthquake) Legal Services (Pre-Construction, Property Acquisition and Rezoning, Construction, Financing) Sunk Costs Spent Fees Spent Staff Costs Relocation Expenses Move Cost and Move Coordination Services Allowance Temporary Lease Allowance Community Outreach Brochures, Mailings and Community Events Financial Finance Costs Cost of Issuing Debt Interim Interest Commitment and Broker's Fees Appraisals, Letters of Credit and Inspection Permanent Interest Cost Allocated Interest Equity Financing Pre-Development Income Bond Program Management and Implementation Financial -Debt Financing Ongoing Cost of Debt Page 70 eation Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan Conceptual Operational Cost Model The Colleyville Library will need to reorganize itself to facilitate implementation of a new service model and expansion to the second floor. The staffing components will require reframing current position descriptions and functional activities, and will require eventual expansion of staff capacity. Organizational Structure and Staffing can be leveraged and benefit from efficiencies through use of technology, as well as the fewest possible service points within the building while maintaining the standard of service excellence. However, staffing models will need to address the desire to provide additional hours of library service and the use of both floors in the library. Additionally, the library expansion will result in an increased materials budget to address not only refreshment of the existing collection, but an eventual doubling of the current resources. This can be achieved over a period of time, but the desire of the community for access to greater resources, as well as the perception of empty shelves must be taken into consideration. Maintaining an increased number of stationary technology workstations will also require additional operational funding over time, as will the maintenance, repair and eventual replacement of furniture and fixtures. Increased usage of the facility will also affect energy usage and costs. The orientation of the building, as well as the desire to 'see through and into' the building and not mask what is happening inside with window coverings, allows significant heat gain through sunlight. The existing fixtures and lamps are not energy efficient, and contribute heat to other loads that require additional cooling of the facility. Replacement or retrofit of existing fixtures with compact fluorescents or other lamp technologies may result in energy and cost savings. Shielding heat gain within the facility from direct sunlight, and strategic exhaust of warm air can result in lower cooling costs. Other department's operations within the City may be impacted by this project, although potential costs are not defined at this time. Additional maintenance due to a larger facility with greater public use, increased programming and collaborations provided through departmental partnerships, and management and support of community oriented space usage are examples of some of the issues to be considered once the project is more fully defined:' An operational cost model must be developed to define the impact to ongoing funding of library operations. It must address: materials acquisition and processing library technology obsolescence cycles library programming staffing models for new service delivery levels staff training and professional development utility operational costs building maintenance and custodial costs outreach and publicity Final Draft, November 21, 2008 „~ieation Page 71 Iiaborative Colleyville Public Library Spatial Reorganization Plan Implementation Plan and Conceptual Schedule Approach and Methodology A logical progression of next steps should include a strategic approach to development of the scope, and therefore the total cost of the project. A further planning process must include development of capital and operational cost models to develop a total project cost and inform the development of cost and resource allocation decisions. The total project cost model will be affected by design and construction schedules, financing and funding strategies, and phasing strategies as escalation for construction costs and inflation for goods and services must be factored in determining true costs. Implementation Plan 1) Develop Project Scope and Budget a) Select Design Team i) Develop RFP for Design Team Selection Process ii) Select Candidates for Personal Interviews b) Engage Design Team to Develop Schematic Plan i) Develop Sustainable (Green) Design Goals and Expectations ii) Conduct Environmental Audit (1) Identify Opportunities to Reduce Energy Usage and Costs (2) Identify Opportunities to Reduce Water Usage and Costs (3) Identify Opportunities to Improve Indoor Environmental Air Quality (4) Identify Design Solutions to Address Operational Costs iii) Resolve Spatial Relationship Issues within Design Opportunities and Constraints iv) Develop Schematic Plan to Achieve Space Program and Facilitate New Service Model Integration v) Define Extent of Renovation and New Construction vi) Define Extent of Reutilization of Existing Shelving, Furniture, Fixtures and Equipment vii) Define Extent of Required New FF8,E c) Develop Construction Cost for Schematic Plan d) Develop Final Project Scope and Budget i) Analyze Construction Costs Against Funding Capacity ii) Revise Schematic Plan as Necessary to Align Scope to Project Budget 2) Develop Operational Cost Model ~ Financial Plan a) Define Service Levels and Resource Allocations i) Hours of Operation ii) Collection Development and Growth Plan iii) Technology Plan iv) Programming Plan of Service v) Project Increase in Usage and Define Impacts b) Define Staffing Model to Support Service Levels c) Develop Operational Cost Model and Financial Plan i) Align to Schematic Design (Operational Considerations) ii) Staffing Model Salaries and Benefits iii) Goods and Services iv) Collection Development and Management v) Technology Integration and Obsolescence Cycles vi) Assess Cost Benefit and Cost Impact or Avoidance of Environmental Audit Recommendations Page 72 ~earion Final Draft, November 21, 2008 lioborative Colleyville Public Library Spatial Reorganization Plan vii) Identify Projected Impact to Utility, Maintenance, and Other Operational Costs 3) Develop Construction Documents and Award Construction Contract a) Finalize Design and Construction Documents b) Develop Construction Phasing Strategies to Maintain Library Operations c) Conduct Regulatory Agency Review Process d) Obtain Permits for the Project e) Prequalify Contractors for Bidding and Negotiation Phase f) Release Project for Public Bid g) Identify Qualified Low Bid h) Negotiate and Award Construction Contract 4) Co nstruction a) Validate Construction Duration and Interim Operational Plan b) Execute Renovation and Expansion Scope c) Develop Design, Select, and Acquire FF8~E d) Develop RFP for Move Coordination Services e) Plan Grand Opening Celebration f) Conduct Construction Closeout i) Punch Lists ii) Commissioning 5) Oc cupancy and Move Coordination a) Obtain Certificate of Occupancy b) Conduct Move-in 6) Ce lebrate the Grand Opening of the New Colleyville Public Library ! A feasible conceptual schedule for design, construction, commissioning and move-in (occupancy) of both floors is represented on the next page. This schedule assumes that a schematic design process would begin in January of 2009, and the project would be complete before the end of 2010. This aligns to the schedule outlined in the Library's Long Range Plan, which identifies completion of this effort by FY 09/10. As illustrated in the conceptual capital cost model, the cost of time must be factored into schedule decisions. Escalation in construction costs must be factored into a total project budget, and therefore the sooner you begin a project the less the project will eventually cost (given the same scope). If the development of initial funding sources delays a project start, that amount of time must eventually be accounted for in the total project cost. Immediate Next Steps Selecting a design team and completing a schematic design will establish the actual construction cost budget, and therefore the total project cost. Program validation, pre-design and schematic design to define the scope of renovation, new construction and new furniture, fixtures and equipment may require investments to equal 25 % to 35 % of the design fees for the entire project to provide a cost consultant enough information to develop an accurate construction cost. Based upon the conceptual cost model provided earlier in this section, it would be prudent to allocate $ 60,000 for this effort. The actual costs will be dependent upon the design team selected and negotiation of their scope to achieve the intended result - an accurate construction cost for the project. Final Draft, November 21, 2008 ~geotion Page 73 Ilaborative l: 7 _._.~.' o~i ~i O:.__.~ O Q N __1 r ~~ __, .~ I O_ Of O O O O) O Q/ O m O 0 O O O O ` O O_ O O O O '. '. X01 L N ~ r n ~ M O r ~ ~ ~ N r r .\- n ~ O ~ ~ N CO 6) ~ N \ r 01 N '~. t~ i n N a •O N a -p a M V f0 ~ .- ~ ', 3 ~ ~ 3 13 3 ~ ~ ~ 3 ~0 0 0 0 0 0 0 0 0 0° o 0 0 0 ~ ~ V ~ N N ~ N ~ r r r r r (O P I~ ~ N f0 ~ 3 3 7 N 3 3 7 N 3 7 fh ~ O ~~ U ~~ H H r~ F~ t t t~~~~~ F N~~ F FL- H H H -- _~ I N N N N N N N N N N N N N N fA '. ~ j3 3 ~ ~ ; ~ ~ ~ ; ~ ~ ~ ~ ~ 3 ~ ~ ~p cD f0 ~p 00 tT O N C4 CO aO op O a0 ~p O N N N a M N N o j~ ~_ ~ j O C d ~ C ~ O. I la c ° ~ x d m c W ~ m a o a m G ~° N f6 ~N R N N m >. 3 Io ~ U ~ c a c Q Q ~ 3 O` m Q C W U Q ~ m d ~ Q ~ ~ c O C ~ ~ h 'N" C N C d O ~ lQ N ~ p N U O N '~. ~ V !~ y f6 N ~ ~ a .U > ~ r C N m V ~ ~ y ~ ~ ~ ~ 7 ~ ~ A ' f0 ~U C 10 p C U J .~. N •Ci C N C N Z' ~ m O '. 3 O ~ ~ N W d f4 ~ y 7 Z ~ ~ ~ I n' V N U O d LL C O) U N y CN i d r ^ (/~ V ~ O U ~ C ~ .0. . f6 '~ C Y I d U ~ a0 U u. U ',. N i 0 I Fes- i U _-- , __.__.._ __-,_ _-_r-- __-._ __._. i i D i N M ~ ~ (D ~I~ '', op ~p~ ~ i~ 'N ~rO ~ ~ ~., i I '. c N ~ N N ~ H c6 f4 C C C W W ~ E O ~ ~ C N O ~ U ~ ~ o in a` N Y ... m O H ~ d N 7 d L U N ~~ cC ~O 3 ~ n~ U ~ oa U U O .p. d ~ a~ rn a Colleyville Public Library Spatial Reorganization Plan Appendix resources and reference • process memoranda Resource and Reference Material [complete list] Penn, Mark J., and E. Kinney Zalesne. 2007. Microtrends: the small forces behind tomorrow's big changes. New York: Twelve. Final Draft, November 21, 2008 ~leation Page 75 Ilaborative Colleyville Public Library Spatial Reorganization Plan Process Memoranda Complete Survey Responses Question 1 What groups do you belong to? (Check as many as apply) - .. - •. - Leisure Readers Parents Professionals Educators Neighborhood Associations Students Children Kids Teens Community Service Or anizations Book Groups Small Business Owners Seniors Lifelong Residents Corporate Businesses Health and Wellness Care Providers Community Leadership Cultural Institutions New Residents City Government Homeschoolers Elected or Appointed Officials Library Staff Physically or Mentally Challen ed Local Media New to America In addition to the list offered, Respondents identified the following groups they identify with. • 5th grade student • Advocate of the taxpayer to ensure against Fraud of taxpayer's money. • Art groups • AP US HIST. TEACHER AT GHS; ALSO RESIDENT OF COLLEYVILLE • Authors; writers groups • Bible Study • Bird lover • Boy Scouts • CASA volunteer • Church groups, community theater • City of Colleyville employee • Colleyville Chamber of Commerce • Colleyville Garden Club • Colleyville Lions Club, Library Board • DIY • Fitness • Football, wrestling • Former manager of Historical Archives at County • Gardener • Yoga! • Graduate Student • History • Homemaker • Homeschooled student • I am a member of your Book Club. • I am speaking for my whole family. • I like Clique Books :) • Information Specialist/Librarian • Instructional Technologist • Library professional • Lions clubs • Local Bible Study leader • Master Gardener • Moved here 4 years ago • Need large print books • Neurologist • None - we don't need a Colleyville library • Not a resident of Colleyville • Not Lifelong residents, but I did sign up for my card the day you opened! I was waiting for a library in Colleyville for a long time. Thanks! • PTA Final Draft, November 21, 2008 eatior~ Uaborotive Page 77 Colleyville Public Library Spatial Reorganization Plan • Realtor organization, quilting Volunteer • Veteran World class critic Question 2 How often do you use the library in Colleyville? - .. - - •. - - Several times per month I don't use the Colleyville Library Several times per year Once a week Once a month Several times er week Once a year Didn't know Colleyville had a library Daily Question 3 If you do not use the Colleyville Library, please check all reasons why. .. - •. . No time Inconvenient hours Does not have what I need No transportation Inconvenient location Don't know what the Library has for me None in my area Buy my own books at local independent bookstores Buy my own books at large bookstores Use another library Other (please specify] 1. I will be using the library for an advanced research project but will need inter-library loans as they do not have the materials I need. 2. I am on staff, and am there daily. 3. Need to be open longer on Sunday when folks are off work. 4. Don't read many books did that at TCU 5. Go to another library, with friendlier staff 6. Use Amazon Kindle to get most of book wirelessly. 7. I use the web, and Kindle 8. Access information on line at home 9. Parking is sometimes a problem Page 78 ~feation Final Draft, November 21, 2008 Iloborotive Colleyville Public Library Spatial Reorganization Plan 10. Due to problems I've encountered with the library (unable to use the facility rooms, preschool reading time, unable to locate a book...in timely manner) we have used other resources for our needs. 1 1. I teach in Colleyville, but live in Bedford. I am very interested in reading programs for my students, though. I am also interested in any used books for my classroom. 12. Don't live in Colleyville 13. I am not a resident of Colleyville. 14. Though I teach at Colleyville High School, I am a Grapevine Resident. Unfortunately you require me to pay to use your library. It seems to me that when two communities share a school district, and the attendance areas of the High Schools and the Middle Schools mix the two communities, the libraries should really have a reciprocal agreement. 15. I am not a resident of Colleyville. 16. Did not know Grapevine residents could use it. 17. I live in Grapevine 18. Don't live in Colleyville 19. Have been using Grapevine 20. I just moved to Colleyville in March and have not had the chance to visit the library. 21. New to the area 22. I share books with friends. 23. I live in Keller and use the Keller Public Library. It would be wonderful to be able to have access to the Colleyville Library. 24. No need for an expensive immediately outdated "book library" when you have the Internet. 25. Just moved here this year- have heard of library but haven't had the time to go explore! :) 26. To far away from Bedford. 27. Reading a series of books which the library does not yet have by Brock Thoene 28. I've never been to that library 29. WAS NOT PERMITTED TO USE THE LIBRARY FOR REVIEW SESSIONS FOR MY STUDENTS PREPARING FOR THE AP US HIST EXAM MANY OF WHOM LIVE IN COLLEYVILLE; OTHER LIBRARIES IN THE AREA ARE MORE ACCOMMODATING 30. I just don't go to it. I also use my school library instead. 31. COLLEVILLE LIBRARY 32. COLLEYVILLE ELEMANTARY 33. Sometimes I don't have time 34. I use the grapevine public library 35. I was told that since I'm a Grapevine resident I could not use the Colleyville library. 36. No information-hours activities, etc. 37. Do not live near it 38. Library has not been friendly to teachers in the district who do not live in the district. There was no cooperation given, such as the Grapevine Library gives, so I avoid the Colleyville Library and travel past it to go to Grapevine, which honors the teachers of this district. 39. Would use more but hours are inconvenient -especially on weekends need longer hours for high school students and seniors 40. I teach in Colleyville, and my students all use the library, but I live in Flower Mound 41. Am not a Colleyville resident and the charge to get books there is ridiculous considering the library is not all that great! 42. It never occurred to me to go to the library until recently. I will frequent it this summer. 43. Isn't there a fee to use the library if I do not live in Colleyville? Can I use my ft worth library card at Colleyville library 44. I teach in GCISD, but live in another city. 45. Not a resident of Colleyville. Final Draft, November 21, 2008 ~eation Page 79 liaborotive Colleyville Public Library Spatial Reorganization Plan 46. In 3 visits the CV Library did not have what I needed, and could not get it quickly enough to be useful for my Book Club 47. I am a Grapevine Resident but live closer to the Colleyville Library. It would be nice if I could get reciprocal membership to your library. Also, it would be nice if you were open on Sundays for students to work on assignments. 48. Not enough copies nor variety of new releases 49. I live closer to Colleyville Library; I have kids in GCISD but live in Grapevine so I go to the Grapevine Library because it is free. 50. I'm worried I'll forget to return my book! 51. They started charging a fee to Grapevine residents even though we live ALOT closer to Colleyville. 52. I live in Grapevine, so I use the GPL. 53. Would like hours extended a bit on Saturday (afternoon) 54. Just never thought of going to the Colleyville library, since I'm a Grapevine resident, I just go to the Grapevine Library 55. The library requires a $25 fee for non-residents. 56. I use the library more in the summer months when I have the flexibility to go during open hours. 57. Not open when working people and students would use it. Close early in the evenings and on weekends. 58. Don't have hours in the evenings and weekends when students and working people can use it. 59. I pay to belong to the Grapevine library -the Colleyville library has too few resource materials for my kids and too small a selection for personal reading. It is a shame -lovely facility - no books. 60. I live in Grapevine. 61. I don't like to read books. 62. Don't like the limitations on how many items I can check out at once 63. I live in a different community, but work here in Colleyville 64. I work in GCISD but live in Fort Worth 65. Library in Colleyville is too expensive for a city of this size and frequently is out of date for periodicals and forms. 66. The Library needs to have Sunday hours. 67. Don't always think about it. 68. I volunteer at the library during the summer, so I come to the library daily, but during the year I rarely have time with schoolwork, soccer, or band. Usually I just buy my own books. Also, I don't have a driver's license yet, so I don't have my own transportation. 69. Very limited selection 70. I only use another library if the CL does not have the book I want. 71. The internet is a great resource and I buy the books I want to read 72. I don't like to read 73. New books often are not at the Colleyville library when the books come out in the bookstores 74. With the Internet for information searches I do not believe that we need as many brick and mortar libraries as in the past. I would like to see school libraries expanded to service local communities and stop duplicating services. The last 4 times I have been in a library is when I was traveling. I stop at libraries to use public computers and safe public restrooms. 75. No need for me 58 old female working 76. Hurst Library, seems to be nicer staff...willing to look up anything........willing to get anything I need. 77. Would be helpful to have Sunday hours and/or stay open until 9pm during the week. 78. Only use as needed. Web has most resource info required. 79. We are snowbirds and look forward to using your library went in Colleyville. In northern Mn the funding for our library is not as good. 80. Primarily use original documents for research, and use only nonfiction. 81. I constantly have late fees do to short check out times. But I still come. Page 80 eotion Final Draft, November 21, 2008 Iloborotive Colleyville Public Library Spatial Reorganization Plan 82. Limited books on CD selection 83. Most of my information research is done on the computer and I have facilities at home. 84. The Colleyville Library is too noisy. I'm told it's loud because the acoustics are bad (in a new specially designed building?) The library employees are themselves loud. Several times I've had to ask the library employees to lower their voices. It doesn't make for a pleasant experience. 85. I hoped the CV library would be useful, but, it did not have books or items I needed, had inconvenient hours, and the interlibrary loan dept was poor. I end up using the Southlake Lib exclusively. Would like to see an adult book club in the evenings. I work, 86. I used it more when my children volunteered and needed to check out books. Now I download books on my Kindle. 87. I don't have time to get to the library after work, even on the evenings it is open later. I usually shop at Half Price Books for what Ineed -- usually something my son needs for school. 88. Forget about the option 89. Just forget? 90. Other local libraries have longer hours i.e. open later during week and more hours on Saturday. Use inter-library loan a lot since Colleyville lib doesn't usually have all books/media that I desire. 91. Fees are very high! 92. I would like to see more extended hours in the evenings and weekends, as I am a working Mom. 93. Buy used books online. 94. We were granted access to the Colleyville library when we evacuated because of Hurricane Rita. Now that we are back in Beaumont, we don't use the library. However, we were very grateful for the kind consideration we received from the staff of the library while we were in town. 95. It is often noisy and I have never heard librarians ask patrons to keep noise down. Extremely distracting to have someone carrying on a cell phone conversation or have children running around with parents across the room.!!! 96. I work in another library and use their collection. 97. The hours for people that work and their respective kids. 98. Busy schedule 99. Although I still teach in GCISD, I have moved to Lewisville for the past three years. I lived in GCISD for 22 years. I would like to still get use the Colleyville Library because that is what I am closest to during working hours and it is working with Colleyville and Grapevine students. I would like to see you open your city patronage to local teachers. 100. I am an educator at a middle school in the district, but the Colleyville Library has not supported local educators if they do not live in the city. 1 Ol . I teach in the district but do not live in the district and the library would not allow me to check out books. 102. I live in grapevine and use the grapevine library 103. I do not reside in Colleyville 104. Does not have a large selection yet of books I like to read. I enjoy adult large print mysteries and audio books. 105. I teach in Grapevine but live in NRH. 106. Doesn't have very many teen books 107. When I can remember to use it, I try. Otherwise I'm just at a bookstore and buy the book I'm looking for. I come to study sometimes as well. I am also a slow reader, and rarely have time to finish a book by the due date. 108. Do not need the services of a local library any more. 109. It is often noisy. Loud unattended children and people talking on cell phones!! 1 10. Buy books at garage sales; way behind on reading what I've bought. Use library to find missing books in series I'm reading. 1 1 1. Just forget that its there Final Draft, November 21, 2008 ~ieotion Page 81 ~Dllaborotive Colleyville Public Library Spatial Reorganization Plan 1 12. Information I need is more up to date on the web 1 13. Live in MA 1 14. Don't live in Colleyville 1 15. The library is VERY LOUD. Not only are patrons allowed to talk loudly hand children run wild), but the employees of the library are also talking across the library to each in quite loud voices. I was in at one time over the summer and the general noise level was so loud I couldn't believe that I was in a library. I've been in Wal-Mart when it was quieter! I just can't read when books are being banged around, drawers and doors are being slammed, people are talking too loudly, and kids are running around with little or no supervision. 116. Use a bookswapping site, bookmooch.com Page 82 „~c}eation Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan Question 4 Please check any other libraries you use in the area, - .. - - •. - - Grapevine Public Library Hurst Public Library Bedford Public Library Euless Public Library North Richland Hills Public Library Southlake Public Libra Fort Worth Public Library Tarrant County Community Colle e Libraries The University of North Texas Libraries The University of Texas at Arlin ton Keller Public Library Arlin ton Public Libra Dallas Public Library Irvin Public Library Watauga Public Library University of Texas Libraries Texas Christian University Library UT Southwestern Medical Center Library Texas Wesleyan University University of Dallas Library Baylor University Medical Center Library Dallas County Community College Libraries UNT Health Science Center at Fort Worth • Beaumont Public Library • Bransford Elementary School Library • City of Denton • Colleyville Elementary (multiple responses) • Colleyville Heritage High School Library • Coppell (multiple) • CTMS School Library • Dallas Theological Seminary • Denton Public Library • Firestone Library • Fort Worth Law Library • GCISD elementary library at my campus • Grand Prairie, Texas • Grapevine High School Library • Haltom Public Library (multiple responses) • Haltom Library • Heritage Elementary Library • I have the TXshare card and cards for Burleson and Haltom City Final Draft, November 21, 2008 ~eation Page 83 Ilaborotive Colleyville Public Library Spatial Reorganization Plan • I use Hurst because I live in Hurst. • Lewisville Public Library (multiple) • Manitowoc Public Library, Wisconsin • McDermott Library at UTD • My church library • Nokia Library • Plano Library • San Diego Public Library • School library • SMU Theological library • Southern Methodist University Libraries in Dallas • Speer Library • Tarrant County College (it hasn't been Tarrant County "Community" College in years! • Teacher: school library • Texas Woman's University Library (multiple) • The Flower Mound Library and the Lewisville Library • Used to go to Hurst before we had library in Colleyville; now I use Colleyville • UTA • Various High school and junior high libraries Question 5 Do you also go to local independent or large bookstores - .. •. . Barnes and Noble Booksellers Borders Half Price Books Generation X Comics Family Christian Bookstore Loan Star Comics Waldenbooks Other (please specify) • Alibritis.com • Amazon.com (multiple responses) • Resale vendors are my largest source of books for gifts and personal use. When I'm finished with books I donate them to a small rural public library in west Texas. • Books A Million (multiple responses) • Connections Bookstore in Fort Worth • Costco (multiple responses) • Sam's Club, local stores • Family Christian Store • Garage sales, estate sales • Grace-donated books • GRACEFUL BUYS • Half.com (multiple responses) Page 84 ~teation Final Draft, November 21, 2008 Iloborative Colleyville Public Library Spatial Reorganization Plan • Barnes and Noble and Borders sometimes only when I'm really really board not but once a year if that • I try to use the library exclusively. I only purchase books when I cannot get them from the library. • Internet (multiple responses) • Lifeway (multiple responses) • Mardels • Most of the books we buy are from Half Price Books. • Target (multiple responses) • Wal-Mart (multiple responses) • Thrift stores (multiple responses) • Used bookstore in Denton • Warwick's • Williams chicken Question 6 How do you get to the Colleyville Library? Please check all that apply. • I live in the Village and most of the time I walk to the Library. • Motorcycle • Would be easier to walk if Walkways were integrated from Market Street/Community Center area to Library. HELLO! Why wasn't library built together with all this like the planning they did in Southlake? • There are no sidewalks to/from library to our neighborhood • I would drive if I visited. • School bus • Would love to bike or walk but not safe • Would prefer to walk if sidewalks were installed on 26 since it is a walkable distance • bicycle • Llama or Elephant • Usually zebra • My mother drives me to the library. • Motorcycle (multiple responses) • I do not feel welcome at the Colleyville Library. • Scooter Question 7 Why do you use the library? Please check all that apply. Final Draft, November 21, 2008 ~Cieation Page 85 lioborofive Colleyville Public Library Spatial Reorganization Plan eAudioBooks eMusic Adult Fiction Adult Programs Attend Meetin s Borrow Books Borrow DVDs Borrow Audio Books Borrow Music CDs Reference Assistance Library Computers / E-mail /Internet Access Children's Books Bestsellers and Popular Materials Quiet Place to Read Browse Ma azines Han Out with Friends Study or Do Homework Tax Forms Children's Programs Friends of the Library Bookstore Interlibrary Loan Teen Books Other (please specify) 1. I don't use the library 2. Consumer Reports 3. Consumer reports etc. 4. Also staff -work there 5. Non-fiction is my favorite, especially biographies and autobiographies 6. My daughter comes to do homeschool work one day a week 7. NA, but had to answer to proceed with survey 8. Use the other libraries for this; not a member of the CV library because I live in Grapevine. 9. None of the above 10. Study room 1 1. I use the computers, the library network helps shield my identity on the internet while investigating fraudulent securities and posting on message boards. 12. # 21 on your list is impossible 13. Children computer/software 14. Volunteer with Children's programs 15. I encourage my students to attend the children's programs. 16. Kids need homework materials 17. Nonfiction-History 18. I would use the library if I knew where it was... 19. Do not use the library 20. I used the library most when my children were young. Videos, Interlibrary loan, computer classes, teen, books and programs. 21. I do not use it. Page 86 earion Final Draft, November 21, 2008 Iloborat'rve Colleyville Public Library Spatial Reorganization Plan 22. I would use it for educational materials and references for my students as well as personal interest reading. 23. I haven't been there 24. I sometimes borrow books for my students to use. 25. Don't use 26. I buy books at Borders because I like to read 27. I don't go I'm a kind of kid that doesn't much like reading 28. To tutor my students 29. Race to Read, Holiday program 30. Never been 31. Don't live in Colleyville so I didn't know I could use it 32. I don't 33. Teenagers would use more if open longer on weekend 34. Christian books 35. Because I LOVE to read!!!!! 36. I use the study rooms 37. Don't use 38. I do not live in Colleyville. 39. eJournals for research 40. I don't use it! 41. n/a 42. School research 43. I do these at Grapevine Library since it is free. 44. Travel books prior to trips 45. na 46. Chess Club 47. I have taken my daughter there for school research. 48. Would like more organized book groups such as Mom 8~ Teen Summer Book Group 49. Myself 50. Library events 51. Non-Fiction: Cook Books 52. ADULT NON-FICTION 53. Would like to see more kids eaudiobooks 54. Don't use your library 55. Sci fi 56. I don't use the library 57. History books 58. I don't use the library. 59. To use the bathroom (none at home) 60. Use the bathroom 61. Medical info/self help books 62. Children's movies 63. Used your computers to judge National Art Shows. 64. Look for business books and other nonfictional religious material 65. Sci-fi 66. Newspapers 67. Help out at the library 68. Non-fiction (History) books 69. Volunteer with summer reading program 70. Help at Chess Club Final Draft, November 21, 2008 ~leation Page 87 ~blloborotive Colleyville Public Library Spatial Reorganization Plan 71. Bring my kids 72. Play area for my toddler, while I use or locate library resources for my homeschooling grade school student. This is probably the most compelling feature (to me) for choosing Colleyville Library over Hurst or Grapevine libraries (which usually offer a wider selection of material, but aren't as conducive to my being able to keep tabs on both kids whose needs differ). 73. LOVE when you guys have "other" activities for the kids. I have a 9 and 12 yr. old and we try to attend these special events usually held on the 2nd floor. LOVE THEM! 74. Homework research projects 75. Therefore I do not use any of the above 76. I would go to do more research but it is a very noisy library and with children running around and adults talking loudly, it is not very conducive to research. Now, if there was a dedicated quiet area...... 77. Would be interested in the eAudioBooks, eBooks, eMusinc and eVideos, but not sure how they work. 78. As needed 79. Newspapers and periodicals 80. Occasionally check for nonfiction purchases 81. Children's Computer games, children's toys (dollhouse, dinosaurs) 82. Travel books 83. Newspapers 84. Adult Nonfiction, Dogs, Genealogy 85. Work related 86. Children's area is well equipped and my granddaughter likes it 87. Nonfiction Books 88. Your staff is very helpful and friendly. 89. I have used the computer at the library on a rare occasion when my home computer was not operational. I like the sales held at the library -- the first one I attended was the best (it had a lot of software for sale). We attended a couple of functions offering family type entertainment and really enjoyed them, but I'm not sure if the library does that anymore. 90. Adult Non-Fiction 91. Quiet place to do paperwork from work 92. Use databases for work research 93. My kids LOVE LOVE LOVE the library and the childrens' play and computer area 94. Books on tape 95. Made donation 96. I would use other libraries that are more convenient. See above 97. Computer 98. May start using it. 99. Wi-Fi Access 100. I live in Grapevine so I do not go to the Colleyville Library. 101. Adult Non-fiction 102. Plan to borrow DVD's one of these days 103. Newspapers 104. Have not used library 105. Don't use -please no more surveys 106. Children's DVD's 107. I like to use the library for school projects and to read new books by my favorite author - Haddix! 108. Genealogy 109. Adult Non-Fiction 110. Enjoy the reading programs and wish there were more activities for mommies working outside the home -things later in the evening or on weekends Page 88 ~ieation Final Draft, November 21, 2008 lioborotive Colleyville Public Library Spatial Reorganization Plan 2 3 4 5 6 7 8 10. 11. 12. 13. 14. 15. 16. 17. 18 I would live to see the hours extended. That way the library is open to students after school and in the evenings. Should remain open longer on Saturdays. Very nice staff helpers Is there a teen program? A way to request new published books online. Also way to view all new books you have get received that month Need more room; like to get to know the staff I think we do fine with the staff that we have! We are all working our hardest with what we have. Need hours that are in synch with when the kids are out of school, after work --the library is never open when students/parents aren't working. More appealing outreach programs to underserved communities (seniors/teens). Requesting books on line needs to be streamlined. Need more programs aimed at teens that don't necessarily follow public school schedule. Don't currently use, but would like to. I think the fees for late return are high. I think the summer programs for children reading are not easy to understand. Maybe a favorites by grade/age would be good to help parents guide kids to a new series of books... help them branch out a little. I didn't like the original book club that only read books which had been made into movies (and then the club watched the movie together). I don't know what the book club is like now. You should advertise it more. Sunday hours would be helpful. I have never been in it so I can't respond. A "Do Not Know" or "Not Applicable" column might have been helpful to avoid confusion of responses to areas which are not known. The night deposit box is inconvenient. You have to get out of the car to put a book in the box, which is kind of scary late at night. Also many times the box is so full you could reach in and take a book out of the slot. Final Draft, November 21, 2008 ,~ieation Page 89 Ilaborntive Question 8 How would you currently rote the Colleyville Library on the following? "Five stars" is the highest rating. Colleyville Public Library Spatial Reorganization Plan 19. Longer saturday hours. Not open enough on weekends 20. I hate to mark any of these because I've never been in the library 21. I love the Public Library because they have so much assistance. 22. To go to check out books 23. The library is ok but is to loud with children and adults don't care how loud there child gets 24. The times for me are not really convenient for my family and I. And the reference person doesn't really no what to do. 25. Over all it's great!!!!! 26. Excellent books!! 27. Chairs by magazine area are too close to kiddie area -often noisy with little ones also more chairs needed for young adults and seniors. Unaware of any senior programs -never seen anything advertised 28. The website is very hard to use and confusing. It takes me a long time to find what I'm looking for. 29. I love your library I just need those clique books 30. I don't know anything about your adult programs or your Book Club programs -where are these advertised? 31. Need additional space for teen seating and expansion of books selection 32. I am very impressed and happy to see that you have such a big collection of children's audio books. I have students whose parents are not able to read to them so audio books are a big help! I am also very happy that you have so many new and current books. I just wish you were open on Sundays and more evenings. 33. It's difficult to find the link for renewing loans online. 34. I am really not very familiar with the library. I have visited a few times when it was new, and didn't find much there. I think I would have heard about some of these programs, if they were very successful. 35. ANY time I need assistance, they are always more than willing to stop what they are doing and help either myself or my kids. It is never a bother to them to help us. Great facility, lots of information, we LOVE the DVD selection they have. 36. Don't know answers since go to a different library. Would be nice to allow GCISD students availability to obtain a free library card. 37. In my visits, circulation staff was not willing to help me find a section. The staff member told me to wait at the reference desk until someone was available to help me. I walked around the library until I found the section I needed. On another visit, the reference librarian could not help me in the children's area. At the time, there was not afull-time children's librarian and she was already gone for the day. So I was on my own. I think all staff should be able to help in all areas. 38. Please add more classical music, general and opera and more classic movies on DVD. 39. I'd like to see more chairs in the kids area for parents...Would like a bigger area for the kids to read. Possibly reading nooks in the children's area. A computer to surf the web in the children's area. Reference books for children in the same area. Right now we have to go into another area to look up something on the library computer. It's too far to surf the web with kids at my side. Please have a bathroom (2) preferably in the children's area wherever they should move the area to. I would love to see more books on the shelves. Last year for the summer reading program they were pretty much wiped out with books. 40. Haven't been since they started charging Grapevine residents 41. As far as a quite place to read is concerned, this is the loudest library I have ever been in --and having a graduate degree, I've spent time in lots of them. I do hope that as you expand, you will consider putting the adult areas somewhere quieter. Even the library employees yelled across the room to each other last summer when I was there with my son. It was such a loud place that we ended up going to Border's and reading there. 42. Some Web applications such as Flash are not reliable. More headsets for listening are needed. Page 90 „~ciegtion Final Draft, November 21, 2008 lioborative Colleyville Public Library Spatial Reorganization Plan 43. Need a quiet area to read, magazine area far too noisy with children's area right there. Have adult area upstairs, with children books downstairs. Very noisy during programs that are upstairs if you are trying to study downstairs. Hear the children jumping/dancing. I think if you be good to distinguish adult/ children. Have computers both up/downstairs. 44. Work with city to make walkways on 26 to the Community Center Area (Lifetime/Market Street) and all the neighborhoods off of Hall-Johnson Rd. With sidewalks 8~ pedestrian cross-ways, it would enhance the pedestrian nature of Colleyville, and therefore it's overall ambiance 8~ appeal as a community. KEEP LIBRARY OPEN ON SUNDAY& LATER AT NIGHT. Encourage Colleyville to open a JAMBA JUICE, or even a family burger/sandwich cafe for families 8~ teens who regularly visit the library -- a lower cost eating establishment 45. Book selection is good, but could be better if linked with other area libraries -such as Ft Worth 46. Need kids books better separated by grade level -sectioned so that it's easy for an elementary student to easily find books on their required school reading level 47. We do not go frequently enough to evaluate any of these categories. Honestly, don't know what hours or programs are going on right now. 48. The staff is great. We're a new library and we don't have the collection of larger libraries. However, the staff will get you anything you want...no matter how obscure. 49. I heave not used the Colleyville Library 50. Library should be open on Sunday afternoons. Need more programs for middles school and up especially for boys. Need to work on developing a larger collection and more seating area. 51. Can you add weekend children reading programs for parents both have to go to work? 52. Grapevine PL provides way more resources and has lots more too. 53. The selection of DVDs and CDs has improved greatly in recent months. 54. Please increase the number of Books on CD. 55. I would welcome more scientific books 56. Use library for audio books during travel -not familiar with programs 57. Really needed a Not Applicable column. I rated all but do not use all of them. 58. The hours of the library are horrendous as opposed to the hours of the Irving library. I find it much easier to go to the Euless library because it is larger, has better hours, and a better location. The Irving library has the best hours. The hours of this library are very inconvenient for teens. 59. I am not familiar with the Colleyville Library services. 60. Book selection needs to be increased for teens. Very limited medical/self help books available. 61. How about a summer reading program for children whose parents work outside the home? 62. Would love to have more books on tape in your collections. 63. You need more teen books! :) 64. HOMESCHOOL curriculum for checkout, cubicles with many listening stations with and without headphones for cd's, T.V. with cd and vhs capability, educational nonfiction cd's on volcanoes, weather..., visiting area with coffee, juice, and light snacks (Like Starbucks) .Ceiling fans to keep it cool! More educational speakers like the science program recently presented! 65. Would like to see a larger selection of history 66. The library is quite noisy, however, including some of the staff, which is distracting at times. Better emphasis on keeping it quiet (signage reminders, staff reminders to children, etc.) would help foster a quieter environment in which to read and learn. Also, perhaps moving the children's section upstairs might also help with that, keeping the main adult sections/materials on the main floor. 67. I am a teen and I haven't ever heard of teen programs for this library. I know there used to be a teen book club, but even if that started up again, I'm not sure if I would join. I am an avid reader and if I had my choice I would spend most of my time reading, so I love the how the library fosters that love of reading. I volunteer with the summer reading program and I think that it's a wonderful program. All of the activities that are geared more toward the younger age groups are fun for the kids. Even I enjoy volunteering at them!! Final Draft, November 21, 2008 ~ieation Page 91 Hoborative Colleyville Public Library Spatial Reorganization Plan 68. Closes too early... 69. Love the children computers 70. You should have a support group or something for the homeschoolers 71. Disclaiming first that I'm not generally a fan of rewards-based coercion/encouragement, ... I wish there could be some other ways to encourage summer reading for the pleasure of reading (as opposed to the bribery of "treats"). Perhaps aday/time with snacks provided to sit and read, or a read x book before a movie preview, or best essay for various age groups, or dress as your favorite character, or just something more hands-on and involved than just spinning a wheel for a prize. That said, as far as rewards-based systems go, I do think that Colleyville's program is among the best that are local to us. It's inviting, fun, and I think the number of req'd books (8) is both attainable in the kids' mind but not unreasonably few or too many. VERY pleased with and proud of Colleyville's programs, development to date, and staffing! 72. Some of the librarians are actually very rude. This one of the reasons I don't like coming to the library. One the other hand, a few librarians are very nice and responsive. 73. THE STAFF ARE WONDERFUL! 74. Staff is ALWAYS helpful, always willing to stop what they are doing to assist. 75. You need to have multiple copies of popular books and the books should be available within a few days after the book comes out in the retail stores. 76. The summer reading program is outstanding! 77. Need more seating and a lot more study rooms. 78. Not enough info to answer other items 79. Cannot check "quiet place to read" as library is always noisy with moms on cellphones and loud children. I hope the new addition will provide a separate children's area. 80. Those who work at the reference desk are always very helpful and always friendly. I have appreciated their willingness to go the extra mile. 81. It is often difficult to read in the comfy chairs because the children are so loud in that area. Maybe there could be an alternative place to sit and read away from the kids. 82. Avery pleasant place to visit and take children 83. Library is getting too noisy to relax and read. Moving the children's area to the second floor would be ideal. 84. I think I saw the eBooks last time I was on the website, but I could not figure out how the program works. 85. The staff is wonderful and they do a fantastic job on the summer reading program. 86. Needs more books and sources like the Grapevine Library has. Being open on Sunday would help students too. 87. I thoroughly appreciate the library and having access to so many authors. I read approximately 6 books per month, for entertainment, and would never be able to afford satisfying my desire to read if I had to pay for each book. I also would not be as willing to try new authors if I had to buy the books. 88. Some movies I would like are not carried at this library. 89. I don't use many of those resources listed above. 90. Very noisy at times with children scooting all around, especially during the summer. You need to offer a program on how to behave in a library -the audience should include mothers who seem to think that they are not responsible for the behavior of the group of kids they bring to the library. 91. Need work on maintaining "order." Sometimes the noise is unbearable. I understand this is not the 1960's, when "SILENCE" was enforced, but noise does get out of hand, especially with children and talkative staff making it difficult to think. 92. I don't use the library enough to be able to evaluate. 93. Would like more info on teen programs 94. Not applicable to me- Senior programs Page 92 ~eotion Final Draft, November 21, 2008 ilaborative Colleyville Public Library Spatial Reorganization Plan 95. I can't comment on many of these areas because I do not use these services. I like this library because of the exceptional staff. They genuinely care about us, the local patrons! 96. I have not rated any items with which I am not familiar. 97. You have too few books. You obviously spent your money on technology instead. Also, the place is often too noisy to be comfortable to read in. 98. The staff is fabulous. It's a new library and we could use more materials. 99. The link to the library web site is hard to find from the City of Colleyville main page, and I'm an information person -you really have to know where to begin "drilling down" to get to it...the library should have its own main link on the City's main page to help promote it and for ease of patron use. 100. I don't really use the facilities, so don't think I am a good judge of needs assessment. 1 Ol . More young baby playtime/programs would be GREAT! 102. All of the library programs are the highest in the area and the staff is the most helpful. 103. Great collection of audio books 104. Staff was very helpful getting books that my child would want to read. Thank you!!!! 105. Would be nice if Summer reading club were open to everyone like Southlake is. 106. Reference assistance is very good 107. You people could use some more children and teen books get some new books because you are missing some books that I wish were available but are not. 108. I d not use the Colleyville library. 109. I have not been able to utilize these programs 1 10. It would be nice to have the adult section on the second floor because of the stairs. I think parents would be more open to a downstairs children/teen section than upstairs. 1 1 1. Expand teen area...more computers.....more reference material......MORE BOOKS! 1 12. Poor lighting for us "older" eyes! 1 13. Do not live in the area 1 14. I am only aware of the summer reading as my children have brought that home from school BUT were not allowed to participate because we do not live in Colleyville -they DO attend Colleyville schools. 1 15. Can't rate if don't experience or use facility 1 16. You should have a "don't know" section on the above question in case you've never looked into a specific category 117. For our working parents, we work from 8:30am to 5:30pm Monday through Friday. So basically after work, arriving home, finishing dinner, it has been around 8pm. But mostly library will be closed at 8pm. Sunday is also closed. Also a lot of children's programs are operated during weekday working time. So we cannot use them at all. Could library consider to extend working hours or put some children's programs on weekend? Thanks 1 18. I haven't been there, so I couldn't tell you. 1 19. The website is very confusing. How do you register? Do you have to first go the library? It is not very functional. 120. I have only used the children's program in a meaningful way; it was excellent. 121. Cannot rate because I haven't visited. 122. I don't know anything about the library because I don't use it. 123. Interested in events like the jugglers. Do you send out emails to let people know about programs like these? 124. It is VERY VERY noisy. Even the staff is loud. 125. Extend Saturday hours 126. Website should have link to the city Question 9 Final Draft, November 21, 2008 eation Page 93 Ilaborotive Colleyville Public Library Spatial Reorganization Plan What are the most important materials the library should have to serve the whole community? Please rate the value of each item. 1. More self-help, how to books -- especially for aging citizens, senior citizens 2. Would like a wide selection of audiobooks. 3. You need to expand the audio book section and the e-book selection 4. All of the listed items are essential for a good library. We need our libraries to meet the needs of our entire community. Some members of our community have many basic needs, like a better education so that they can increase their earning potential and better support their families, or access to books to their children because they otherwise could not afford them. Other members of our community have all of their needs met, and the library for them offers an opportunity to save money, and to protect the environment by borrowing what they would otherwise purchase and later dispose of. It also is essential for offering a sense of community and a bridge between community members that come from different backgrounds and have different needs. 5. Additional copies of local school required reading 6. Computer access terminals 7. MOST OF THE BOOKS THERE ARE GOOD. 8. I was surprised to see the size of the children's library. I thought it would be bigger. Maybe, I was only in one section. 9. I just like music more than reading i never go though so i put what i like most 10. It would be nice if they had harder children's books 1 1. Your library is great 12. The DVD's are quite scratched (the children's mostly) 13. Colleyville and Grapevine residents should be able to use both libraries WITHOUT a $25.00 fee. It is GCISD. If you are going to the school district to promote the library but only half the school district can use one of the libraries, then something is wrong. Make it easier on the students and parents. 14. Would love for the ebooks to be compatible with iPods 15. Interloaning is very helpful. Keep going on that. 16. Books on CDs very valuable for both children and adults. DVD's as poorly as most people take care of them, we could do without. 17. Surprised to find our library doesn't carry many top books in several categories, although we can get them on intralibrary loan, many should be on our own shelves 18. My daughters are in a Spanish Immersion program at their public school, so I would like to see more Juvenile books written in Spanish for them to practice this new skill. 19. Would be interested in college application, scholarships, grants, tax implications -all in one place. 20. Am I missing adult fiction on here? Page 94 ~leption Final Draft, November 21, 2008 Ilaborntive Colleyville Public Library Spatial Reorganization Plan 21. More comics and sci-fi 22. The library has none of the reference material my sons needed for school (5th - 9th). 23. Need up to date forms (Pell applications, tax forms, etc.) Need much better newspaper and periodical selections. 24. More warhammer books 25. Personally, I enjoy adult inspirational fiction. 26. Limited information for me as an online healthcare educator 27. More teens will come if you have more of their kind of books.:) 28. More Teen books are a must. 29. I know that I may be biased in this matter, but I would love to see a wider range of books available to teens. Popular books, TAYSHAS books, top ten teen books, Bluebonnet books, and books required for school are vital to a library looking to attract more teens. My suggestion would be to make sure that all of the latest, and hottest, books are on the shelves. Maybe even more than one copy of these books. I know if I could drive here, I would rather check out a book, read it, and send it back without ever having to pay a penny rather than buy a book that can sometimes be costly. Perhaps ask teens around the library to write a list of recommended books to put on the shelves. 30. Some type of homeschool support group 31. More study rooms 32. I would love to see more books by Christian authors or themes. 33. Would like to see more genealogy materials 34. We use the DVD's and CD's a lot! But the books are more important. 35. I do not have children but feel that if more kids were raised to use and enjoy libraries -instead of video games -and develop their minds, it might help future generations. 36. The Colleyville Library shouldn't try to be all things to all people. For example, remember that there are other libraries available such as in the schools, at some churches, for senior residents, etc. 37. Interlibrary loan 38. Do you carry the Rosetta Stone series on learning a second language such as Spanish or Italian? 39. I don't think the library should be responsible for adult and/or ESL education. That should be part of GCISD responsibility. Ithink the library should support language learning for bilingual children in support of the school system. 40. School curriculum...sometimes we can't find a book that a teacher assigns. My child shares a book in reading class and wants to get a copy for herself, but usually there are limited copies in the library or none at all so we end up going to borders to buy the book. Maybe try to coordinate with the teachers so books can be available (on loan from other libraries?). 41. What about cultural events (I guess you would call it, i.e., music and entertainment by local artists)? I would rate this highly. Incidentally, if the library is expanding to the 2nd floor, would there be room to have these types of events in the future? 42. Your non-fiction collection is woefully lacking. Everything I want must be ordered from another library even if it's on the best seller's list. 43. It's important to provide materials appropriate for younger ages, to instill a love for reading and lifelong learning...but if you expect the parents to bring their children to your library, you must also have interesting materials for the adults to peruse while their children are there. 44. Ithink there should be a much better selection of science and technology books. Due to all the natural gas drilling in the area, I am interesting in reading a book on basic oil and gas drilling technology. I checked at the library and there was not a single book on this important technology. 45. I put a higher value on educational material and services even though I only use the leizure reading/adult fiction material. 46. Needs business materials Final Draft, November 21, 2008 ~teation Page 95 ~bUbborotive Colleyville Public Library Spatial Reorganization Plan 47. North Richland Hills library has a meeting this August to show home schooling families what they are able to do to help in educating our children. I think someone from Colleyville library should attend. I'm curious about this meeting and I'm looking forward to it. FYI 48. ESL is great and I admire the fact that you want to incorporate it. But in this community I would rather see money spent on other things. 49. Adult fiction (entertainment value only) not listed? 50. Up-to-date technical material to help computer owners would be of assistance 51. How about Spanish as a Second Language -High Value. English is the primary language of this country! 52. Adult Fiction has the highest value 53. I would like to see some Zydeco music (from Louisiana), and more ethnic/foreign music. Many times this is the only exposure to this type of music for people who don't travel internationally. I would like to see Indonesian gamelan, African, East Indian, classical Japanese and Chinese music, Brazilian modern and traditional, etc. Also MUZZY foreign language kits for children are excellent! 54. Are some of the genealogy websites available at Colleyville Library? 55. Would like to see early reader books categorize by the GCISD reading levels. 56. Again great to partner with schools in the areas, activities for the kids to come and learn about - dress up as your fav character or something like that - Page 96 ~ieation Final Draft, November 21, 2008 Iloborative Colleyville Public Library Spatial Reorganization Plan Question 10 What are the most important services the Library can provide? Please rate all choices from least value to highest value. 1. I think our budget constraints will guide what we are able to provide. It is not worthwhile to rank the relative importance /value of services. These will likely get decided based on cost, not benefit. 2. The reference Librarian does an excellent job and is very easy and pleasant in assisting patrons. 3. Social /Reading opportunities for patrons of the library --book clubs, etc. 4. DVD are the most important 5. My kids are still pretty small, so I don't know much about tutoring need or teen programs. 6. See comment from page 5 7. The library needs more computers 8. Awesome 9. All of these programs are valuable. It all depends on the population. I don't know how many Colleyville people are in need of English Language Skills but if there seems to be a lot of them, then yes offer materials. I think the library should offer programs that invite the community in to participate. I like that the Colleyville Library is more that just a place to get books. 10. Any program that can be implemented on education is very valuable for any age. People are always looking for something to better themselves and what a great way to begin is by going to the local library to get started! 1 1. With the mature demographic of Colleyville, we need more services for seniors 8~ teens --perhaps together...? Programs for children 3 & up are fine, but less than that, it really is more effective in Teaching the Parent program 8~ at home activities. 12. It's not that I think that tutoring, homework help, ESL, and training are unimportant - I just don't think that it is the Library's job to provide those. I believe that the City Of Colleyville Parks and Rec or GCISD, or an institution geared specifically for those needs should take responsibility instead of having the Library as an umbrella for all needed programs. 13. I think the Colleyville Library should focus on Colleyville residents, which is certainly not like most cities. We are a wealthy, well-educated community. Our diversity is much more diverse than other places. People needing ESL are not necessarily Latinos in service positions, but well-educated Final Draft, November 21, 2008 cation Page 97 Iloborotive Colleyville Public Library Spatial Reorganization Plan professionals from around the world. I have to separate my philanthropic ideas from our actual community needs. For example, basic literacy is NOT an issue to Colleyville residents...face it...you can't live in Colleyville if you aren't literate. Also, I suspect that per household there are over 2 computers. So...the Colleyville library needs to support well educated adults and adults who are very interested in raising well educated children. I also rated, local history as low and wanted to comment on that. A lot of things are driven by an individual or strong interest group. I don't know if we have that or not. If not, UTA has a wonderful library with tons of local history information. I think we could pursue an agreement with them to support our library instead of building up something separately. 14. Need more things for teens.:) 15. WONDERFUL help when needed! 16. Technical support, updates on computer 17. I'd love to see Colleyville become involved with the homeschooling communities and organizations of Southlake, Grapevine, HEB 8~ Colleyville, and to offer or support more daytime activities or events. Irving Parks8~Rec and Libraries are definitely a program to look to in this regard (it'd be nice to have it closer to home, too!) 18. A lot of people aren't aware that the library provides for all of these areas -better advertisement would be a good thing. 19. Though literacy is an important issue, it is not as important in this affluent community and would be more important where non English speaking people live. Making a minor amount of programs and materials and referrals available it probably best use of resources. Service to the majority of the community is my money best spent. I feel that most folks that need English as second language do not do it from library unless they check out reference materials which the library has as I have seen them there. So to me it is already adequate in that dept. Encouraging our children to read and making expensive materials available to them is awesome! 20. Please initiate a "no cell phone" policy. 21. Out of area computer access should be provided with proof of idea and reasonable period of time attached. I was in another state and used their library to communicate with my family as the person I was visiting did not have a computer. That is a good service, but can be abused. They had 15 minute and a one hour sessions available. Also the library would have a leadership and communication program if community meeting area were provided. The rooms are too expensive to be used by a non profit. The Toastmasters could use a place to meet in Colleyville. The Southlake Town Center has two clubs. One on Monday morning and one on Monday evenings. 22. My family would love the opportunity to learn to read Spanish. 23. I am most interested in the travel sections and fiction books (especially new releases). We have done Genealogy in the past, but would likely go to a larger library with more resources like Fort Worth or Dallas - I do not think a small town like Colleyville could every have these type resources - perhaps, focus in this area should be town history. 24. I don't understand how the library helps with homework that is NOT research based. Are you suggesting math and science tutors? It is easy to help the youngest grades, but what about higher levels? 25. Basic literacy and English language skills are important, but I am not sure there is a great need for such services in Colleyville. 26. I don't have children so it's difficult forme to rate the importance of programs through the library, or how likely local kids would take advantage of them. 27. The Colleyville Library shouldn't try to be all things to all people... 28. Teens don't have time for programs. Maybe have a program to help with selecting a college or recruitment for colleges. 29. I have teenagers so the toddler programs do not interest me. Page 98 eorion Final Draft, November 21, 2008 Ilaborotive Colleyville Public Library Spatial Reorganization Plan 30. Irate homework help and tutoring type programs low value because I really feel like that should be the job of the parent. Now if the parent can't do that, then hopefully, if they are interested in ensuring their child's education they will be able to get help. But it should still be driven by the parent, and the school. 31. The staff at Colleyville is excellent and nearly all have a Master degree with many being former teachers, outstanding programs and a wealth of information. 32. I think the most valuable thing is books. Not services. 33. Aren't some of these things provided by the school system? 34. Can library consider to own some other language's books, magazines, newspapers or DVDs, for example Chinese. We want our children can learn some Chinese. Thanks 35. Question cost/benefit ratio on educational programs for teenagers and older -what kind of demand is there? 36. Colleyville's demographic does not need some of the basic-level services. Better support for high school programs could help improve performance ratings. 37. Would like to see more adult educational, craft (i.e. someone from Michaels or JoAnn's teaching beading, stamping, scrapbooking, holiday items, etc. by allowing patrons to complete a project), health, etc. information programs. This was done at another library and enjoyed immensely and looked forward to -there was always a waiting list to participate. Also, some regular cultural and art programs (i.e. Spanish Flameco dancing, Indian drums, East Indian dancing/music, flute duets, Karate/Tai Kwon Do demonstration, art class, ARTSnet concerts, someone from a symphony playing an instrument, someone from the ballet discussing a ballet and demonstrating a technique and maybe reading a story based on a ballet for storytime, etc.) would be appreciated. Would like some computer based foreign language training materials like Rosetta Stone. It would be great to have some puppet shows and magic shows for children like Hurst Library. Also, Slappy's puppet theater in the Galleria Mall, and the Dallas Puppet Theater might do a free performance in exchange for advertising and getting some new people interested that don't know of their performances. 38. Great that there would be parenting classes such as the Love and Logic that the Southlake Old Union does -also for working mommies storytime at another time as an example or weekend time maybe Final Draft, November 21, 2008 ~leation Page 99 Ilaborative Colleyville Public Library Spatial Reorganization Plan 1. Need separate children and adult spaces. 2. I would love to see the children's area in a separate location. It can be noisy with crying babies and tots. 3. Study/Meeting rooms available for groups of students on ad hoc basis working on projects, to coordinate materials, etc. Make library a viable option for teens to hang out versus less positive environments, Also, make these spaces available to Sr., Citizens 8~ others who want to have a community meeting or book club meeting. Use Colleyville's tax dollars to offer someplace for citizens to congregate, have meetings, etc. --currently there is nothing like this, and the library is the best space -- especially for teens working on homework. 4. I think keyboarding for those lost in the transition to computers would be valuable as the library is a "safe" and comfortable zone to learn in. 5. I like the idea of Wireless spaces. I prefer that to a lot of Internet stations. 6. I think it would be beneficial to have areas with activities where sounds are okay as well as quiet areas for study and reading. 7. Technology is very important 8. More computers and wireless access to internet 9. I love the library. The children's programs are wonderful, although now that my son is going into 6th grade, I would like to see more programs for his age group. He's not yet a teen, but finds some of the other programs very childish. 10. I know the library hasn't been here that long, but you need more books and DVDs! Old AND new. I went to the library so I could find long-lost movies that I haven't seen and are not on DVD, but now I have to go to Colleyville, and they don't have that kind of thing 11. Need excellent security. Maybe access codes for the restrooms...girls restroom at Gpv. library many years ago was the scene for an adult male to stalk females. 12. Coffee bar would be nice, since a lot of patrons tend to bring in drinks anyway. Then they are asked to take them out. Have an area they can drink/study or read. We need a better area for quiet reading, again the acoustics are terrible, you hear all the noise from everywhere. Children running Page 100 ,~deorio~ Final Draft, November 21, 2008 Ilaborative Question 11 What qualities should the Library have? Please rate the importance of each. Colleyville Public Library Spatial Reorganization Plan around upstairs is distracting and children playing with the toys in their area is loud. Grapevine library has a nice magazine area enclosed separate from the rest of the library. I love it. 13. A cafe would be nice, but it would work easily as well to have the city recruit a privately owned establishment in the nearby commercial space 14. Would love to see the Genealogy Section expand to more resources and programs. Thank you. 15. A meeting room would be valuable if you actually allowed anyone to use it on a regular basis. As it currently stands between the library and Colleyville Center, the space is not that accessible. I would hate to see more money put into something that is not really available to the public. 16. CV Library should not charge user fees to GCISD educators. 17. Needs to be more quite 18. You need more books for pre teens and teens. 19. Parking sucks!!!!! 20. I would really like to see the Library (and other Colleyville locations) open their doors to non-profit groups like Boy and Girl Scouts. These groups have a difficult time finding meeting space in this area (schools have generally closed their doors to them) 21. Would love to see Colleyville Library the model library for all other city libraries to emulate. 22. It would be great to have group and individual study areas - if the reference materials were also available. 23. A little snack area in a corner where people can have a little snack.:) 24. Let's focus on qualities we CAN'T find at the retail outlets. 25. I love that the current set up allows for achild-friendly area (some noises, playing, et cetera). I realize that this isn't wonderful for ALL patrons, but I'm hopeful that as the library grows (and expands physically) that this ability to be a one-stop shop for the entire family remains accessible. Wireless Internet access, comfortable seating, and divided spaces (child-friendly, select study areas, etc.) being paramount. 26. Snack area, checkers. chess, battle ship, puzzle area. Computers with a printer, Copy machine 27. Windows and skylights for natural light AND instead of just buying used books, why not be able to CHECK OUT used books with the option to buy at a later date? 28. We need to keep lots of space for the children's programs. 29. Must have wireless Internet!!! 30. I have children but I believe that the expectation that children should be quiet in the library needs to be upheld and the children get quite wild in the library so please let the parents know that their children need to behave accordingly when in a library. 31. Yes, more individual study carrels and quiet areas 32. I love your staff, they are ALWAYS Helpful, SMILING, and FRIENDLY to me! They make it a pleasure to go into the library. 33. Need to ban cell phones and enforce a quiet voice when in the library. 34. As I've said, I'm not that old but I miss the respect for quiet libraries used to have. Now they just seem like a playground for unsupervised children who are also not being taught the value of quiet for study or just for imaginations to soar while reading. 35. I love the library, but people on cell phones should be prohibited. It seems people have forgotten that the library should be a quiet place. 36. I think our library is used so heavily that quiet places are hard to come by. I would suggest all the kids stuff and noisy stuff being down stairs and maybe adult stuff upstairs with quiet reading places. I know you will still need a large space for your wonderful summer reading program. 37. Easy access to ample parking space is extremely important. CPL is deficient in this and the problem will get worse as CPL grows. 38. Perhaps Colleyville needs a separate museum so the library keeps its focus. What are libraries in other communities the same size as Colleyville across the US now offering and what are they planning to offer? Final Draft, November 21, 2008 ~eotlon Page 101 iltiborative Colleyville Public Library Spatial Reorganization Plan 39. I think it's important to target the needs of the community, but I'm not in touch with the needs of school kids or local businesses. I would think most kids in our city have access to Internet at home. 40. I would like to see an area for preteens and teens to study, read and get homework help if needed. 41. Don't we have plenty of empty meeting rooms next door in the City Hall? 42. Book clubs in evenings for adults 43. Of the library is expanded anything new should in English, the language of our country. 44. A library should focus on books and reading materials and possibly partner with other resources to provide info on where to get those other services that are more social service oriented than a library. 45. Colleyville needs a meeting place for students who have group study projects where they have easy access to reference materials. Adults need a quiet place to read or study or spend quiet discussion time with friends. If Library hours were expanded we would be there more often. Library card renewal should be available online. My family's cards expired and we haven't had a day where all were available and presentable for a picture ID card during the library's operating hours. Making several trips to get this accomplished is not ideal. 46. I believe adding a cafe area in the library will help to provide a more relaxing atmosphere (like B 8~ N) where the patrons will want to stay longer. I understand that children's programs/areas are extremely important, but there should be a soundproof area with computers where patrons could do quiet work: research, homework, study for exams, etc. It would also be nice to have occasional computer software classes at the library for those patrons who don't have time in their schedule to attend classes at a community center, etc. 47. We would use the library more if the collection was larger, particularly for teenagers. My teens use the Grapevine Library, often after searching the Colleyville Library and not finding the book they're looking for. The more you add to the collection, the better it will be. It's certainly more convenient! 48. Books, books, books! 49. I think the staff at Colleyville library is terrific. Helpful and friendly people 50. Include Seniors. 51. Need to significantly expand Music collection, continue to acquire fiction and nonfiction books for adults 52. Wireless Internet and study area is a must in today's world. A Cafe would be nice too, but not if it is too noisy. 53. Quiet areas! Page 102 ~ieation Final Draft, November 2l, 2008 Iloborotive Colleyville Public Library Spatial Reorganization Plan Question 12 What do you think a library will be like 10 years from now? 1. A library will be a community resource center for residents of all ages -books and print material will still be part of the core collection, but so will audio and visual media. Programs that encourage literacy and life-long learning will continue to be important. 2. I think it will be more electronic, more inter-active. Books and other resources should be more accessible...on display rather than just on shelves. 3. All computerized. 4. It will be a collection of CDs, or their future incarnation, to be read on devices which have probably already been thought of but not mass produced. 5. Less need for books--more and more access to technology 6. Community gathering spot, children's education, technology center 7. Interactive. Meeting place to study, use computers, access to all electronic databases. 8. Probably more technology used 9. It won't mean much if the schools don't start teaching children to read and comprehend what they read. 10. More self-service. 11. Computerized 12. Higher emphasis on new releases and internet/computer information. 13. ADEQUATE 14. I believe you will need more space. 15. More computer oriented 16. Good question. I see it more automated and computer focused. I see the possible need for "competing" with the bookstores as a place where people can come to relax with a "beverage of choice" to read in a quiet place. I feel that even in an age where so much information is at our fingertips via the Internet, people will always want to have access to printed materials for leisure, self-help and every type of reading. For our family, the library has become a great source for video/dvd viewing. 17. Hopefully it will contain and support a large collection of books and not just cater to computer and internet programs. 18. Still books but more audio/visual materials. Programs for different age groups, especially children's, will still be important. The library will still be a gathering place for programs and activities. More items will be downloadable from home 19. I hope it is not too computerized. I still like to have a book in hand to read. 20. A noisy community center atmosphere combined with quiet areas for traditional library study and research. There will be a declining emphasis on physical materials although they will still make up most of the collection. Downloadable/electronic materials will be used extensively. A full cafe with coffee, soft drinks and light food items will be de rigeur. 21. Libraries have not kept pace with today's culture (not that that's an entirely bad thing) and are in danger of losing relevance to the public. I think they need to evolve to be more appealing to both young teens and adults so that libraries can more directly compete for "customers". Follow the lead of book stores which use coffee shops, wifi, inviting gathering spaces, creative advertising, etc to attract new customers. Libraries should think of users as customers that make choices daily on where to spend their time and money. 22. I hope that it will continue to foster reading instead of everything going high-tech! 23. They will have had to add on because it is such a popular place to be and is a corner stone of the community. 24. The community will be using the library to the maximum 25. A library with a Special place a community of Northeast Tarrant County libraries. Final Draft, November 21, 2008 ~ieation Page 103 Naborative Colleyville Public Library Spatial Reorganization Plan 26. I am awaiting the children's area being moved upstairs with glass enclosure for the 3 and under library section and an adult door so they can have freedom and mom and Dad can be with the older child and still keep eye on younger knowing they can not leave that room, by them selves. More adult books and a larger adult lounging area not by the children's area. 27. High tech, interactive, but still quiet ... . 28. More linked to technology. I don't think we can truthfully envision what technology will do, but I like to think books we can hold will still be valuable. In that case, a traditional library will still have a place. 29. Avery impressive educational asset to our community. 30. Hopefully -- INTEGRATED physically 8~ socially to the other parts of Colleyville; walkways, wallkable access across HWY 26 to 8~ from Market Street, Life Time, Community Center, Library needs to be "HUB" of community. 31. I hope pretty much the same as it is today... 32. In 10 years libraries should have the latest technology and be a place that people feel comfortable going to for the latest media and print materials. Even now libraries are becoming more modern with bright colors and spaces that are attracting more people so in 10 years libraries will become more and more tuned into what the community wants and will use. 33. Expanded, much larger to hold more computers, more training classes for all ages, a cafe, a place for the city to come and enjoy neighboring, enjoy celebration days...a open door library 7 days a week 10-9 p.m. A place where information is always available. 34. Hopefully much the same as it is now. 35. Technologically advanced, with learning possibilities. Group interactions that improve our sense of community. 36. More internet 37. I think we are going to have a lot of people who do not know how to discern facts from Internet babble because they do not know how to check their sources. We need to be focusing on a combination of both 38. Very space age....maybe even lap tops for use any were in the library. 39. Good question, don't know the answer 40. Very busy, will need more room 41. Since the library has traditionally been a warehouse for information , I think that it will be the Alpha and Omega of information. 42. All online. 43. On the web 44. Every thing will be on a disk 45. Lots of computers, fewer books 46. Greater use of computers, electronic reader selections, community meeting space, etc. 47. 90+%internet 48. A media center with access to everything that is legal. Porn, and information concerning or promoting illegal behavior should be denied. Adult or not. Adults have to set the standard for children. 49. I believe they will mirror a lot of our local bookstores. 50. Less space taken by books, more computers. Librarians VERY internet-savvy with creative ideas for reference research. Community area. Place for people and organizations to meet to experience and learn new things. 51. Interesting... probably a place to meet others, programs, like storytime for children (so that they can have an outing) also, I think that it is great to have a place to trade and check out books. I just wish the late fees weren't so high. Page 104 ~leation Final Draft, November 21, 2008 Haborative Colleyville Public Library Spatial Reorganization Plan 52. Hopefully it will still have shelves of books. Maybe more Internet terminals. WE don't need a coffee bar. 53. Lots more e materials. 54. I think it will be much more animated leaving time for staff to offer individual help to patrons. There will be an advance in technology that will allow you to download books to ipods and you will be able to do more from your home computer. 55. It will have more resources delivered electronically. We will still need human interaction and the opportunity to read a book one is actually holding. 56. Even though the Internet has so much information available, the library still needs books available to read for enjoyment and education. The library should have books and Internet available for those people that can't afford those things but still want to learn. 57. Technology is becoming more and more important everyday. Digital everything is going to take over. Still, there is nothing to replace an actual book in your hand. I hope that libraries will continue to grow in technology, while still having those lovely stacks of books. 58. I think the libraries will become even more dependent upon technology. I am not sure what it might look like, but I think that somehow there might be ways to "loan" electronic formats of books to devices such as the "Kindle" from Sony and Amazon.com 59. There will probably be a greater number of e-books and online access to materials 60. Lot more technology and less books 61. I think that libraries will have more digital functions, however we will continue to need access to print materials, and will continue to need access to individuals to assist us in sifting through the mass of information to find relevant information from a trustworthy source. 62. Hopefully keep up with the latest technology but keep the known characteristics that has made a library so much liked. 63. The same but much larger 64. On-line with help lines 65. There will be more technology 66. I hope not paperless! 67. Larger 68. Hopefully the library will continue to grow in number of books and awareness to the public. 69. It will have lots of technology, books on computer. 70. More technology driven 71. I expect technology will make libraries materials more accessible from home. More video for sight impaired. Perhaps a way for hearing impaired to "read". I would hope books are always accessible, forever. 72. About the same as now. 73. Computer terminals if there are any new libraries actually being built. 74. I hope it is top in technology. 75. Not as much in print- more likely to see interactive white boards, computers, monitors, etc. 76. More computer access available. 77. More internet involvement, local resources 78. I think the library will be great in ten years 79. I think it would be ok. 80. Very good 81. High tech 82. There will be more technology 83. Laptops, alot bigger, tons of books and CD, DVD 84. Old big haunted Final Draft, November 21, 2008 ~deation Page 105 Uaborative Colleyville Public Library Spatial Reorganization Plan 85. I think it will be all automated and will be able to read and do everything you already can even better. 86. A library would be probably very popular. 87. Cool 88. More technology 89. Many more e-books 90. A library will have numerous computers for patrons to use, books available on computers, and kindles for patrons to use. 91. Hopefully they will change with the times and make sure that they are providing the latest and greatest technology etc. 92. The same way 93. Good 94. I think the library will be bigger or extended because of all the new books that are being published. It will probably have a cafe or something like that. 95. Music everywhere 96. Going strong 97. WONDERFUL HAPPY AND PEACFUL 98. Really cool and quiet 99. I think it will be great. 100. Not improved 101. More better 102. awesome....... I hope! 103. BETTER THAN BEFORE 104. It should have more books and it should be mmmmmuuuuuccccchhhhh quieter 105. Very remodeled and better!! 106. Still good 107. More reference resources, wider variety of adult and teen literature. 108. Close to the same, but with improved technology. 109. A center for cultural and educational enrichment. 110. It better not have coffee or food or video games if you want residents to use it as a quiet place for peaceful reading. 1 1 1. Not too much different...still the same number of books, just more computer and technology supplements. 1 12. Avery virtual experience, Internet and web 113. High technology 1 14. Wi-Fi to all resources. There will always be a need for quiet areas to work, read or study alone and a need for areas to collaborate or meet with others. 1 15. A greater collection of adult fiction and non fiction 1 16. Probably very hi tech at the rate technology is advancing 1 17. I hope that we are not trying to put everything on the computer, and that there will still be books to hold and turn pages. 1 18. While the trend will be towards ebooks, I still see the library as a haven for literary lovers. I fear the trend is going to it being a lively place, and while that has its merits, the library should still be the place for thinking and reflection of great works. 119. I cannot imagine a library without books! However, I think it is foolish not to accept technology. Probably more ebooks -- 120. GREAT 121. Hopefully more space and more programs 122. Much technology with various material for several languages. 123. Still hidden in Colleyville. In 10 years, libraries will have more computers, more books on CD... Page 106 ~ieation Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan 124. Greater emphasis on electronic distribution, however paper will still be king. 125. Libraries will continue to be the central area that all ages can go to study, research, read and explore their community history. Keeping up with technology is going to be critical. 126. A community media center 127. I hope books will fill the second floor and the children's area will be expanded. 128. I would like a library to be more of a center for learning in the next 10 years. Homework help, literacy programs, adult education, etc - if these programs were widely offered at many libraries and people were aware - a library could better serve the community as another center of education. 129. No clue 130. Lots more computers. 131. Internet, wireless, more books on tape/CD, look more like a bookstore 132. While Technology has taken a large lead in Research projects, I would think that most people still enjoy reading for pleasure and to gain further knowledge on subjects of special interest to them. 133. I have no idea. I just hope that it doesn't change too much. Books are low tech and I hope they never become obsolete! 134. I think there will be more e-collections, but I hope they don't do away with printed books. There's nothing like having a book in your hand! 135. Mostly on-line resources 136. Much mire high-tech 137. NOT ENOUGH CHILDREN'S RESOURCES. NEEDS MORE CHILDREN'S BOOKS. 138. Much better from know, 139. Richer collection of books and audio books for children and adults that can be downloaded to your house 140. I hope that it continues to grow and expand. We love when they have something on the weekends for kids (and pre-teens). I wish they could be open either longer on Saturday or even a few hours on Sunday. I work full time, and it is difficult to get to the library during the week. I do like the later hours on Tuesday and Thursday! 141. Lots of technology; hopefully still a lot of books! 142. Much as I don't like it, I think we are moving to more ebooks and computer based reading. I think there will be more large print books also. 143. Larger selection of books. 144. It will probably have a cafe like atmosphere to compete with the bookstores and I'm hoping a larger children's area. When you foster a love of reading in children, it will last their lifetime. 145. I think libraries will still be used heavily for homework help as long as educators require students to use other sources other than the Internet. I also think libraries will be used for reference materials for local or personal use that the Internet cannot fill. I also think wireless access will be crucial and may even take the place of many computer terminals. I also think people will still come in to get the 'best sellers'. 146. I hope that there are librarians still at the epicenter of it all !!!! I'm sure there will be areas for ipod stations, areas to charge up your computers while you sip some coffee at the coffee bar. It's all a good thing 147. No idea 148. Hopefully a little Grapevine library, with lots of room for kids and it looks very interesting and inviting. There were lots of nooks and crannies that peeked interest 149. Very electronic and computerized. 150. I hope it will completely fill both floors of the current building and be open on Sunday afternoon. 151. Probably more computer based, but hopefully not completely! I'll miss it if I can't walk down an aisle of books and browse. 152. More electronic 153. More ebooks Final Draft, November 21, 2008 ~eotion Page 107 Iloborotive Colleyville Public Library Spatial Reorganization Plan 154. Much more Electronic than at present 155. More materials, classes, interactions that are online. 156. More Technology. Stations with ability to view or listen to media such as DVD, CD or other. Great Internet access; fast with good software capability. 157. Definitely more educational and informative 158. Hopefully lots of books, utilizing both floors. Have an area with computers, possibly more than one print station. 159. My hope is that it will be a walkable -- pedestrian accessible location for all age segments: senior citizens, teens, etc. and that our teens can use it when they need a quiet space to study or access to resources they don't have at home. An accessible library can provide a real refuge to those kids who go from a bad home to a bad school experience daily. It's a positive & safe space for them to study, with the resources available that they need. Pedestrian-friendly is crucial & this has to be done in cooperation with the upcoming development of 26. 160. I would like the library to be a place a where it would be resourceful to my families changing needs. 161. Hopefully more diverse in their book shelves. 162. Hopefully it will be utilized by even more people. 163. Not as many print materials. 164. I think that a library will be in ten years what it has been for hundreds of years - a place to introduce the next generation to a love of books and reading; a quiet place with hundreds of references at your fingertips for studying or creating a project; a place that holds the history of its founding city and shares it so that we learn more about the place we live in, and thus ourselves. 165. All online -web based 166. More books/dud's available and readily accessible as downloads (current download process takes too long and offerings are limited... but download issue could be my system!) 167. MOSTLY COMPUTERS AND HIGH TECH 168. Very hi-tech 169. Fewer and fewer "real" books and more of it being electronic format. More checking out books on- line and less need for visits to the library. 170. I don't think books will go away, but I do see us getting more technologically centered. For example, I love books on tape/CD. However, Ebooks are harder use. I've gotten right in the middle of them and they've hard to start all over. Yeah, 5 hours down and you have to start beginning. I know that will be taken care of in future years. But, I still love to read at night and there's nothing like a real book. Also, a lot of non-fiction, how-tos, just don't translate so well into an ebook. You need those pages. Back to my thoughts on Colleyville...we will all have the latest and greatest technology and our library needs to keep up with it. 171. Very valuable resource for all persons of interest. 172. I hope its book selection is expanded. Books should be the highest priority. 173. It appears that more and more resources will be handled online. There will still be the need for the physical books, but I think that will lessen as children grow up using online resources. 174. Probably more technical but I hope the written book never goes away that we can actually hold to read. 175. Much larger collection making use of both floors. More use of the library by all ages and open more hours. 176. Computers 177. Alot of electronic media, but still should contain the written books and publications. There is not replacement for the written word that can be held in your hand. 178. A portal for different types of database searches, a social area for the discussion of literature, a local art gallery, community gathering place, resource for information and entertainment Page 108 eatfon Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan 179. An internet website 180. As it is now, completely computerized, larger with more of the above mentioned areas, but somewhat the same. There will just be more books in each category. 181. More technology based, however print will still remain in existence. 182. Same as it was 20 years ago - a quiet place to checkout books and other materials. 183. Wireless downloading of books/music. 184. idk 185. Virtual 186. Probably more audio books, but I'd hate to see it at the expense of physical books 187. Very nice bigger more books 188. 10 years from now i think the whole building will be turned into a library 189. Hopefully a lot bigger. 190. More internet work being done 191. Still the same. 192. I hope it will be larger, have better resources, and have better hours. 193. All on-line 194. A place for knowledge and study interactions. Center for activity for various groups 195. Hopefully, this one will be open more hours, and teenagers will enjoy, as much as children, visiting the library. 196. More technologically inclined ex:) books online 197. More e-loan materials. download books and materials. ipod books, wireless services, etc. 198. A place where you can have a PARTY for Harry Potter books!! Which are awesome 199. More people using it 200. I hope our library will be using the most up to date technology, contain the most recent new books and promote extensive programs for all ages. 201. The library should consider enhancing its electronic books and other electronic services. Should be more of a cultural center for community activities and events; a community gathering place for all ages to engage in activities and educational opportunities. Not just a quiet place to read a book. 202. Should have more advances and books 203. Virtual 204. Obsolete 205. More newer books 206. More electronic than it is now ... but I still like the feel of a book in my hands and turning pages made of paper! 207. Home away from home. 208. Mainly just computers. You will read stories on computerish devices to save on paper. But there will still be lots of books around! :) 209. It will have a lot more books, very comfortable seating, quiet places, restaurants, more non-fiction, and it will feel like home. It will be very safe and will have a lot more music and CDs. 210. I think that having the ability to print from a wireless laptop will be especially important. Also, access to databases like JSTOR or pay-for-view periodicals like back issues of the Wall Street Journal etc. will become incredibly valuable. 21 1. Still book based, but with more downloadable materials. 212. A bookstore with cafe, also quiet areas for laptops, self-study and areas for tutoring school age children and teens. 213. Hopefully bigger than ever»> 214. Hopefully about the same with a few more online services. 215. More computers and audio books Final Draft, November 21, 2008 ~Cleation Page 109 ~blloborotive Colleyville Public Library Spatial Reorganization Plan 216. Libraries will be more electronic and easier to use electronically 217. Not sure - hopefully a quieter place to read, find information, and discover new knowledge 218. technology integrated but printed books will still be important 219. With everything developing on the internet, I'm not sure how valuable the library will be. I do know that a library is the one place that I can go and find information that is not biased like many things on the internet. 220. better than now 221. It will be bigger, better, more books, duds, cds etc. and have more people working and borrowing books. 222. More expanded with better hours. 223. cool 224. Probably more computerized. 225. I Think it will contain more tech. 226. I am really not sure. 227. hopefully larger..with a seperated children area. it can get a bit loud. 228. More computers, a lot more books, bigger space 229. Many more computers for kids. Double size of seating area. Larger childrens section -better selection of books/DVDs for kids. 230. Probably more ebooks, but a continued emphasis on paper/real books. 231. More personal and virtual. 232. I have no idea 233. The first floor will be the "lobby" ~ where children can learn how to behave in a library, but not be afraid to engage in the toys or books in a manner natural to their ages. The upper floors will house more quiet areas, for those who require them. Wireless internet access will allow all patrons to move around as necessary, whether to keep up with kids or to peruse the aisles -outlets will be plentiful! There will be an abundance of baby/toddler/child programs to encourage early love and appreciation for reading -this will be an affordable, reliable, safe place for residents to bring their young ones when they need to "get out of the house" and begin socializing their little ones. Hours will be extended somewhat into the night, a few nights each week, to accommodate hectic schedules (work, extracurriculars) that sometimes run late. Cooperation with local organizations will allow for regular meetings/meeting spaces for non-profits; late fines will be waived twice a year for food drives to benefit local families (1 can/box per late fine offense); more than just a place for students to go, it will be a genuinely family-oriented place ... where mom, dad, grandma, students, toddlers, and babies can all be accommodated. 234. Have more technology 235. A great big success!! 236. I think that a library will be even more important 10 years from now because of the growth rates of smaller communities. For example, smaller communities need to consider their growth rate and build libraries according to their future needs. Some smaller cities have outgrown their library already. 237. Extremely busy with patrons! Filled with children of all ages studying, typing reports, writing research papers, watching and listening to nonfiction information. Totally involved in the LOVE of LEARNING!!!... 238. TOO HIGH TECH, NO BOOKS 239. I hope it is bigger and better than today. It is a great place with a lot of choices. My kids love to go there. My 9 yr old loves the books and computer games. Anything to encourage her to read I am all for! 240. Place for hands on books with great access to national reference data bases. 241. doubled in size and providing more quality programs and books Page 1 10 ~ear;on Final Draft, November 21, 2008 Ilaborot(ve Colleyville Public Library Spatial Reorganization Plan 242. There will probably be more technological choices for the materials and mediums through which to obtain them. However, I believe the books and tangible will be desired as well for another generation at least. 243. On line only -sad, but true. 244. I hope it continues of be a quiet place where people can access the written word, whether on a computer screen, a book, a DVD or whatever. 245. Electronic, more computers, cafes, more like a community center with lots of computers. 246. mostly machines, no paid positions, all volunteer labor- oh boy 247. Obsolete 248. More online 249. More resources will be available electronically. 250. We will have several large regional libraries. We will have combined the resources of that whole page of libraries you listed earlier in this survery. We will not keep funding individual libraries for seperate cities. We will use our school library buildings to house adult library services. 251. Hopefully, a library that the community will be proud of and can be used as recruitment of new business and homeowners. 252. ? 253. ONLINE Wireless 254. A central focus for the community. 255. I hope it will still be a place to discover while reading but with the iPod generation, I doubt it very much. 256. lots of hardcopy books, but with much greater access to digital scans of original texts or ebooks 257. open time to be better 258. mostly computer use 259. Hopefully more resources and larger! 260. I enjoy the children's programs i.e. chess club, summer reading program. Need to get teens more involved. Hopefully a busting community involved place. 261. very high tec ,with alot more lab tops to borrow,while in libray..... 262. More books, better service, better functioning in general 263. Larger 264. Expansion is key. Moving to the second floor would be a real boon. 265. Empty 266. I think the library will be even busier. 267. It has been developing for each programs and maximizing the any kind of books. 268. full of books, printed material, duds, cd and computers--both floors and full of people 269. Focused Internet hub that easily and quickly provides refeence materials from all connected libraries around the world 270. A Great library will be supported by an experienced, helpful and friendly staff. Patrons will feel look forward to using the library. They will feel their visits are successful and very worthwhile. In other words, a great library in 2020 will be much like the Colleyville Public Library is today. There will be changes to resources available, but books in print will still be central. Some e- materials will finally be as easy to use and as accessible as printed material and DVD/CDs. 271. Have a larger volume of resource materials that relate to professional industries and trends. High technology centers for students and professionals. 272. See more varied age groups using the library from toddlers, to school age, to teens, young adults, parents and grandparents. Use of the second floor since there is not anymore room to grow on the first level. Final Draft, November 21, 2008 ~leation Page 1 1 1 Iloborotive Colleyville Public Library Spatial Reorganization Plan 273. A library should be a "center" for the community. It's primary mission should be to make information available in a user friendly form. It should not be merely a collection of computer terminals, but a place where people can browse. It should encourage a love for reading in all children and be a resource for school age children. In should be have materials and programs that attract adults such as reading material, job resources and programs. 274. As print costs rise, I think access to hardcopy library books will become more important than ever. My own book habits have changed over the last few years, driven purely by the economics of buying versus borrowing, something that used to not concern me in the slightest. 275. More interesting and popular 276. Many people will forever prefer a book in their hand to a screen. Libraries will always be needed, and should provide needed information, not just entertainment. 277. I hope we still have books! lol More ebooks. Or items like the Kindle: Amazon's New Wireless Reading Device. 278. hopefully it will have a much larger selection of books 279. More focus on lending high tech games, greater access to resources via internet, on-site cafe service, more DVDs 8~ CDs 8~ audiobooks 280. Right now your demographics of CV are young, professional families and older citizens. I think that will change in 10 years to an older population and the younger families with children will shift to cities beyond like Keller, Haslet. 281. I hope it will be more inviting to children of all ages with a large collection of books, movies and programs. 282. Much the same, unfortunately there may be fewer books in print form. 283. More of a media center. Hopefully, we will always have the opportunity to keep a good book, magazine, or the newspaper in our hands and not have to read everything on the computer in the future. 284. I think that it will probaby have more computers than books. 285. I am sure there will be more use of technology, although, I hope that is not at the expense of traditional book lending. 286. More electronic access, eg wi-fi. 287. A great communtiy asset 288. Our family loves to read, so I hope not much has changed! 289. I'm scared that there won't be a need for a library with advanced technology. That would be heartbreaking! 290. Probably more emphasis on computer use. Hopefully book collection will remain valuable and popular. 291. More computer based. I still think it's important to have books -especially children's and reference books. 292. I am hoping that libraries will still maintain a large and varied resource of books and media which we can read and provide reference materials and not turn into a computer station area 293. Have a wider selection of books, especially for kids 294. I suppose with the aging population, libraries will have more speakers and/or programs to deal with health and finances. 295. I think those of us who love to read will still want to hold a book in our hands. 296. It will have access to a lot more books via other libraries and also a lot of books and materials online. 297. Very focused on reference material available from the internet. Would be great for the library to teach patrons how to use the internet for these resources (i.e., senior citizens, older adults who need to research careers, retirement, elder care for their parents, etc). 298. many more computers to use 299. I can see more being done online, i.e., checking out books online and having them ready for pick- up. Definitely more technologically advanced. Page 1 12 ~ieat~on Final Draft, November 21, 2008 Uoborative Colleyville Public Library Spatial Reorganization Plan 300. I think libraries will still be 'brick and mortar' entities, but include a wide range of digitized information, easily and freely available to patrons 301. Probably much different than now. I think that as more and more is accessible only on the computer/internet it is important to provide this to a community as a service. 302. More geared toward electronic media. Availability of data bases needed for business and school work. 303. More of it will be online. 304. Hard to say. Technology is changing so fast, but I still think we will need physical books and a physical location. 305. Please continue to have books, but also have a wealth of opportunities to accommodate the growing technology. 306. Most if not all will be electronic, maybe even virtual. I feel the physical library may be dwindling to the extent that people will not have a need to visit the library any longer with the resources available online; however, the library will always need to exist to provide access to literature to those who are generally behind the latest wave of electronics not readily available to them. 307. Almost completely computerized. 308. About what it is now 309. All materials will be accessible and downloadable online. Renewal of library cards will be available online. 310. In 10 years, I believe libraries will be much as they are now, with a combination of hard copy materials and electronic resources. I think that more materials will be scanned and digitized for electronic recall to provide convenience for the patron to be able to access them from home via the Internet, but I don't think anything can replace the feeling that comes from actually holding a book in your hands and reading it for pure enjoyment. 311. Multi media without porn sites or adult entertainment sections 312. Mainly internet 313. I'm sure it will have more electronic resources, because I have found those to be very useful. 314. a quiet place for people to read, learn, gather information, study, and relax 315. More electronic 316. Most likely higher focus on technology, computer based searching and reference etc. 317. bigger 318. e-books will probably be more widely used 319. online 320. Mostly internet access with books for show (just like my law library, books for show and all legal treatises on internet). 321. I hope it will continue to have books, not just internet etc. 322. much more expanded with print material as well as computer access 323. Unfortunately, mostly wireless, paperless and possibly building-less! 324. More books and services available 325. A quiet, restful place that looks like a retail bookseller, but offers local residents a free place to read, learn and work. 326. Either they'll be much like they are now or if you continue to try to turn them into computer labs with coffee bars they may disappear. 327. Hopefully, they should all have more in their book collection than they did before. Never should any library remove any book from its collection. 328. lots more internet, but MUST continue to encourage reading! 329. n/a 330. Hopefully just as vital to a community as they are now. Final Draft, November 21, 2008 ~eotion Page 1 13 Ilaborotive Colleyville Public Library Spatial Reorganization Plan 331. Paperless with most documents stored on some form of electronic media. Most visits to the library for older folks may occur via the internet while group children activities and community group meetings may be the majority of actual visitors to the building and premises. 332. far more computer programs -online instruction, books on audio, online videos, more research access 333. less books, more internet space 334. computer based 335. I think libraries will be a little bit different than what they are today. I think they will be more used by folks. I'm hoping that it will help people especially those that have relocated and are looking for information about their new town. 336. It will have more books and resources. 337. a center of literature excellence....we came from a town (Barrington IL) where the library was always crowded with people...even during the summer....the grounds included wonderful sculptors for children to play around...inside local artists displayed their work....the children's/teen area was awesome! We would visit almost weekly...books/cd's/dvd/computer software were plentiful. The library provided an area for teens...cutting edge books and Japanese comics....my kids (preteens) would ask to go to the library...we were spoiled :) 338. I hope libraries do not turn completely away from solid hand held books to on-line reading materials. I think real books loaned from a real brick/mortar building is important. 339. Better 340. yes 341. more on line more ebooks -less people checking out in person more checking out on line. 342. computer based 343. I don't know. 344. Full of technology and not very many books. 345. Continuing to grow 346. Online reference and resource for digital downloads, lots of books 347. Definitely not all Internet--it's a quiet, enlightening, energizing place to learn, to gather--a school for the whole community. 348. increased emphasis on computers but still filled with lots of books 349. It will be "e" everything, except for the latest Best Sellers. There is still something to be said about holding a book. 350. stronger computer reliance. Less paper reliance 351. I suspect it will be even more high tech than it is today and that the maintenance of the library will be more dependent on computers. I think that the Dewey decimal system of classification will be replaced with a "simpler', more computer friendly system. Regrettably, I think there will be more books on tape, DVD and computer. I feel that libraries will become more like community centers, rather than a centralized location to store, preserve and loan books. 352. Old 353. A great place to work and study and read. All kinds of literature, research areas and just a nice place to go and be quiet for a while. 354. I think that all books will be down loaded to an electronic source such as an ipod or computer over the internet. 355. the cultural center of the city 356. Much the same as recommendations made here. 357. more electronic based information including ebooks 358. With the advent of Kindle and other means of reading ebooks, I think we'll be reading material that has been downloaded. I am sure it will be in an easy to access and formatted in a way which will capture our attention -for example, large print, with illustrations, etc. 359. many more programs and technology help Page 114 ~ea,;a„ Final Draft, November 21, 2008 Iloborotive Colleyville Public Library Spatial Reorganization Plan 360. We need to pool our resources and have regional libraries. Each city does not need to spend money to have it's own library building! 361. I think it will continue to be a center for research and learning. Although technology continues to progress and libraries have adapted, the main use of libraries is to check out books and be a location for study. 362. I am sure it will be much more computer based but I am not sure that is a good thing. In our community there are very few homes without computers and internet access. There is still much to be said for the printed word and access to research assistant. I feel in some communities the wireless internet access will be more important due to the need in that community. We must gage each library and it's needs by the community it serves. Trained and helpful staff members are extremely important. I think that a library that is extensively shelved and staffed with a modern and lean toward the use of art in it's makeup is what we should hope for in the future. An atmosphere that promotes the desire to visit within the community is very important. I see the library of ten years from now as modern with a lot more activety as far as exhibits, seminars etc and yet holding to the wonderful world of stacks to wander through. 363. We will not have, nor do we need a library based on the internet. We should not have a library which in effect functions as a day care facility; it should not be doing what the public school system does, nor should it in any way acommodate people who do not speak English. 364. More emphasis on electronic media than on paper media, 365. Online reading and paper books co-exist, free wireless internet access, separated areas for children's fun reading and adults quiet reading 366. an index pointer for data via the internet. A data mirror for free or low rent E-Books that are non- fiction that can be dragged and dropped to an MP3 for audio or a e-book or video book. 367. I think that libraries will be available online 368. hopefully not obscelete 369. I hope the library will expand, and have an expanded collection of books. 370. Same as now, but possibly incorporating Video games into it, with a cafe, and bookstore connected. 371. More on-line use of materials, less checking out of "hard" materials. More remote use of library facilities. More use of library for research and school program support, homework assistance, community group activities and meetings (helps to have access to copying, printing, meeting space, and information sources in one place) 372. Hopefully it won't be based too much around computers, esp. since most people have them in their homes already. 373. the same but maybe a little more dusty 374. even better! 375. Hopefully we will continue to unite with the Internet but never get away from good old books to read. 376. I'd like to think it would be a place for the community to enjoy and a place where you could find current books and DVD's. We do not have school aged children, but will in a few years. I'd like to see them be able to use the library a lot and enjoy programs, etc. that are offered. 377. With a more vibrant community hopefully. 378. Very virtual with nothing but books on computer screens, but will still maintain public interest due to accessability and art value (if available). 379. I am sure libraries will have more Internet access, but I believe that there will) still be lots of books, especially reference materials 8~ current best-sellers as well as children's books. There will probably be even more entertainment options in addition to audio CDs and DVD movies. 380. More technology driven... less stuff, more computers 381. The Library web page is poorly designed and needs to over hauled. First it is hard to find in the city's site. Second the catalog is very hard to search if you are looking for materials. Example childrens Final Draft, November 21, 2008 ~eat;on . Page 115 Noborotrve Colleyville Public Library Spatial Reorganization Plan books get mixed in the other material should be a way to look at only children material and "regular" material. 382. not sure 383. Teetering on the abyss. 384. will be more electronic 385. Hopefully with more books than it has now. 386. gathering place, community forum, a place to meet up and catch-up with friends -since kids do not have places all to go at this time 387. Larger with more material Page 1 16 ~earion Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan Question 13 Is there anything else you would like to tell us? 1. The Colleyville staff has been conscientious about keeping up with trends in library design, layout and operation. They've never been a "we've always done it this way" group. And that's good. 2. Despite the coming high-tech library, we will always need a community center for families and residents to gather -the library is the city's attic. We need to acknowledge and embrace our humanity while providing quality information. 3. The library is too loud right now. 4. My impression is that our library is resource-constrained and is therefore poorly positioned to compete with larger community libraries. This laundry list of potential service offerings is not realistic so I chose not to rank them. 5. Do better on getting new DVD releases on the shelves 6. The Colleyville Library is a very pleasant place to go. Everyone is always kind and accomodating. I think expansion for more materials would be great. 7. Overall, I find the Colleyville Library a user friendly place with a wonderful staff. I think the Friends of the Library should ask for more help from more of its members rather than just a small group of chosen few. 8. Public meeting rooms are important for the libraries various programs. 9. I think a section with large print books would be nice for seniors who have a hard time reading the small print. Grapevine Library has a very large section of large print books. 10. Really pleasant 1 1. This library is already overcrowded with respect to both users and materials. Users complain about the noise and some materials have to be stored in the back room because there is no space on the shelves for them. 12. The area needs much more parking. The library also needs more signage on the building and street (both in front of the building and at the entrance on Colleyville Blvd.) 13. Need more current best sellers and also more books on non-fiction topics that are currently emerging like eating disorders. 14. keep up the good work! 15. need more space for shelving and new materials. train the volunteers so that there will be better shelving 16. Realize that we are the GCISD School District and a strong co-op effort should be between the two..libraries. Further recognize that of our community is within the bounds of other adjoining school districts. 17. I love, love, love all the energy and activities provided by the wonderful childrens staff. I have been so enthusiastically overjoyed by what you provide for all age children form little ones to elementary age children. THANK YOU!!il11111!!!II!i!ill!!!ll!lllll!!II! 18. Colleyville has a great library but one thing to remember is that the only thing that is constant is change. 19. No 20. Bring people together -- seniors, women's groups, teens. The library can be the central glue for a Community that is currently not very cohesive; because of the space and ambiance, it is the perfect space & sense of place to make this happen. 21. your web site needs work...hard to navigate... Final Draft, November 21, 2008 ~cieation Page 1 17 Ilaborntive Colleyville Public Library Spatial Reorganization Plan 22. I believe a place for copying digital camera prints, with the kodak machine that does it without assistance would be a good addition to the library function. 23. I think you should be more flexible on your children's story time 8~ other programs 8~ not require pre- registration. It's too hard to commit to coming every time when you have more than one child. I understand the reason (enough resources/supplies) but I have never signed my children up because I don't want to be made to feel like I have to come every single time. What if one of my children is sick, etc.? Should be first come first served. We go to the summer programs at the Grapevine Library with friends because there's no registration. Every child does have to have a library card though. (I'm speaking to the summer programs for younger school aged children ages 5-8 I think it is that can go without a parent in the actual program room) We love the Colleyville library! 24. I love this library. Although we can improve, the Colleyville library staff sets a very high standard for other libraries. 25. Keep up the good work. 26. Being open on Sundays would bring a lot more young people in to study jointly and do research. 27. Need to be able to get new books quiker,when libray does not have it in stock. 28. Fantastic Staff!!!! Great multi-media selections. 29. library should be open longer on Fridays and Saturdays, could also be open on Sundays 30. You have a great staff. 31. Your staff is awesome. I love knowing the people like they are part of my extended family. It makes reading and sharing ideas a welcome and fruitful enviroment. Keep up the good work. Jan Mogged 32. There is an online "book group" called Good Reads. It would be fun to have some kind of "recommendation list" of local favorites at our library. 33. I think more LGBT studies materials should be found in the library. 34. You do a wonderful job when I request materials from other libraries. 35. I hope the library is able to increase its adult and children's fiction and nonfiction collections and is able to use some of the upstairs space for collections. 36. I think this is a great library. (I wish it were larger). Overall, it is a great resource for our family! 37. I think that's about it. 38. It would help if there were more copies of the summer reading books that are required for middle school and high school students 39. It's a good library but does not contain as many books as other libraries, especially the Grapevine Public Library. 40. Need more books. 41. Libraries are an incredible gift. I remember my first book mobile visit. Loved it. 42. Do not waste taxpayer dollars building a book warehouse. 43. I think that it is important to embrace new technologies but still keep traditional reading (like sitting down with a good book) because our kids are already losing skills they used to have because everything is spoon-fed to them through monitors, etc. Their reading skills are decreasing!!! 44. The library is AWESOME 45. I like the animorphs series and I think that the library could have more of those. 46. You need like a cafe like coffe and healthy snacks. 47. get some new duds 48. i think the library is already probally one of the nicest ones in america. although i do wish there were more than an hour for the computer time. 49. You're doing a great job. 50. the person that ansews the phone doest know anything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 51. i love collivill library 52. i WISH THERE WERE VEIDO GAMES Page 1 18 ,~teotion Final Draft, November 21, 2008 Iloborcative Colleyville Public Library Spatial Reorganization Plan 53. the libray needs more computers and strict rules and should have a wireless access to the Internet and should be a quoiter like all libarys ive been to 54. You have a very peaceful library!! 55. The residents of Colleyville have spent enough money on the structure and equiping the Library. We should be able to use it on weekends when it is convenient for more of the residents. 56. GO WIRELESS! Can community groups use the library for meeting space? 57. I have really appreciated using the space in the library to tutor my students. Originally I was told that I could not use the rooms but fortunately when a librarian realized that I was tutoring for free it became available. This has been very helpful in finding neutral space that is pleasant and not at all like "staying after school." The library is also a great place to be when taking a break. 58. My students and their parents love you all, and seem to be very active in the local library. I really love that! 59. I wish the Colleyville Library would work with the English teachers, especially at CMS. We can be a great supporter, and would like to be, but we are totally in the dark. By chance I learned of a teen book club...one time...and have never been able to find out more about it, so I might encourage my students to come. The impression from the library to me, is that if you aren't COLLEYVILLE, you're not good enough for our library. 60. I love the library and the staff! 61. One thing makes me furious every time I go through the drive through -- the drop box. It is inaccessible!! As is the call button! I have to either scrape the side of my car, climb through my car window, or get out of the car to use them. What do handicapped and elderly people do? What should be a convenience for people is a nightmare to use! 62. It is a very good library 63. The biggest problem with the library is out of sight, out of mind. I don't even think about it unless, for whatever reason, I need to go to City Hall....usually to vote. That's when I realize there is a library there...and shops. It's really nearly completely hidden from Hwy 26. There's no easy way to even get to it if you're going north on Hwy 26, either. 64. i would like to see more of a partnership between the library and the public schools. 65. An covered outdoor reading area would be feature that I beleive would be well used in the spring 8~ fall. 66. I can understand why you are considering a coffee cafe to keep up with the perceived needs of people who frequent book stores. This is not a necessary component for success though. Comfortable seating and work space will be the the key for patrons exploring the library. The Colleyville library is beautiful and about a central as it could be considering the size of Colleyville. 67. Colleyville library is closer than Grapevine, but, the couple of times I've been in, it has been difficult to negotiate and find what I needed. It has been awhile and you probably have more materials now. 68. We love the library. The children's story times are great! 69. Better Parking signs would help. As you drive up, it appears as tho the on street spaces along the front are the only parking spaces available. While interior is welcoming, the outside foyer (right outside Library entrance) is dark. 70. Collyeville Library is doing a great job! 71. We live in hall Johnson and heritage rd. for us is closer Colleyville library than Grapevine, we want to participate with the kids program , what we need to do? 72. This is an awesome facility. Please keep up the great job you guys do every day! 73. Kee up the good work!!! 74. I really enjoy a hometown library atmosphere...everyone knows your name. Areas to be engaged in with kids...areas of the library which are quiet for others. My kids enjoy interactive things...l'd love to see some programs that challenge the kids in arts, writing skills, things that can move our city forward...forums, get togethers... ...educating ourselves around every corner of the library. Final Draft, November 21, 2008 eation Page 1 19 Htiborotive Colleyville Public Library Spatial Reorganization Plan 75. My backyard is Colleyville, but I have to pay a fee to use the Colleyville Library. My house burned, but they sent a fire truck from the other side of the highway in Grapevine instead of one a few blocks away in Colleyville, hmmmmmmmm. I don't use either library, even though I love to read because libraries used to be free to the public. If I have to pay, I will buy it and keep it. 76. You need a better selection of reference and non-fiction books. 77. I wish you could have Sunday afternoon hours. 78. How can anon-resident use your library? 79. Need more programs and space for teens to meet and study together; this also includes more hours when they are out of school. More cultural events for teens and adults. 80. The employees do a fairly good job but could spend less time with their private conversations, when people are waiting in line.. 81. Libraries are excellent places for volunteer workers. My daughter volunteers at the Grapevine library. Need plenty of PC's. Not near enough PC's at Grapevine Library. PC's are in everyone's future...please have plenty of them for everyone! 82. Colleville Library needs more publicity. 83. I would like to see more educational events for elementary school age children in the evening. For instance, visits from children's book authors, science experiments and book clubs. 84. The Colleyville library does not have the greatest selection of children's books and pre-teen books. This is the age my children are at. We moved here less than a year ago and miss our old library. They are a large children's area w/ many books, seating areas and reading areas. They had a large non-fiction area as well, which helped out w/ school projects. Our children are the future. I believe we should invest in them. Thank you. 85. LONGER HOURS!!! During a busy week, when kids can only get to the library with a parent driving them, SUNDAYS are vital times to get to the library! Please -- expand your hours! Stay open later, longer 8~ open up on Sundays. 86. Currently, I have a high school student. I find that it is diffcult to locate opional study locations. I would like 87. The library is doing a great job. It's a pleasure to come in to the nice, clean, family-oriented facility with such pleasant employees. The selection of materials has really grown, but I would still like to see more young juvenille/teen newer books being offered. 88. LOVE THE SUMMER PROGRAMS AND THE CHESS CLUB!!!!! 89. i love the library... wonderful, caring staff and fantastic, current resources... thank you so much! 90. OUR FAMILY LOVES THE LIBRARY. WE LOVE TO READ AND THE STAFF AT THE LIBRARY ARE THE BEST! 91. Wish we could get kids to use the library instead of the Internet. They don't plan ahead to do it and then need "real" books at the last minute or when the library is closed. 92. Definitely need a QUIET place to enjoy reading while at library. Not next to children section. Also, a softer "beep" when patrons are leaving library and the scanner did not scan properly. Seems to happen alot. 93. Currently, I am told that the Grapevine library has more books. Also, in the summer, the children's book selections are bare. Hurst always has more books during the summer children program. 94. TLC circulation system is not very user friendly. Look books up by keyword is not very effective. Consider purchasing a more effective user friendly circulation system. 95. The library should be a center for kids to meet, study, research, and do homework. I lived at the community library when I was in High School. The current library doesn't have the hours where kids can utilize it for research and study. 96. Promote netlibrary 97. I am so happy to have the library and to see the thoughts that are being developed for making it even better than it is now. Page 120 ~deation Final Draft, November 21, 2008 IlaboraTive Colleyville Public Library Spatial Reorganization Plan 98. I think a coffee/drink/snack bar would be an excellent additioin to the library. Maybe even a viewing/movie room of adult films. 99. I would like to see more Audio books. 100. PARKING SUCKS -THERE MIGHT BE A BIT MORE ROOM IF THERE WEREN'T SO MANY CITY VEHICLES PARKED AT THE BUILDING------- 101. I think the collection needs to grow 102. It would be great to have more space for the kids. i love to hang out at the library with my son and daughter, but kids have a tendency to be a little loud, even if we teach them to be quiet at the library. I used to go to the Grapevine library and they have a wonderful) space for the kids, don't get me wrong LOVE our library... 103. I have small children and it is hard sometimes to know that I am not disturbing anyone with them. I would like to see the children's area apart from adults at some point. Also, I love looking for books/reserving them on line while they're in bed at night and know they'll be pulled for me by the next morning. Thanks for all that you do! We love our library! 104. Seem to be on the right track 105. summer is almost here but i have summer skoo so that blows. 106. The worst things about this library are the hours and location. Also, the selection is fair. 107. - 108. YAY!! This was a very good survey!! 109. Consider the large population that prefer a "Barnes and Nobles" or "Borders" setting and you will see the traits the majority of people want when looking for books. Seating, refreshments, background music, placement of books with large banners or signs showing the different sections. Our library needs to be more "modern" rather than the traditional sterile library setting. 1 10. Improve the layout of the library so that it is more customer friendly and gets staff out from behind desks and more interaction and free moving throughout the library. I don't like the fact that if you need something you have to go to the Youth services desk or the reference desk; anyone should be able to provide assistance; is should be more open, easier check-out system and shouldn't compete with area stores (ie. blockbuster and borders). If the library offers free services (which I like), what will that do to area businesses? 1 1 1. more comics and sci-fi 1 12. Buy more books! 1 13. Don't try floating any more tax money into the Library. The budget is already too high for it now. Your staff is overpaid and the selections inadequate. The City of Colleyville is littered with unused meeting rooms in every corner, so don't spend anymore upstairs either. 1 14. get warhammer books and deltora books 1 15. There are many things the library might consider valuable, but the library should focus on certain areas. It cannot cover everything--entertainment, community, charity, ESL, community service, family services, etc. I suspect that's one of the purposes of this survey. Concentrate on what your goals are and pursue those with excellence. The Colleyville library is a great place! I love it! 1 16. Your teen section is very low. but i love to work hear! Your summer reading program is very cool for the kids, but i think the teens should have more prizes then just a t-shirt and the grand prize. 1 17. The teenage section desprately needs to be updated. You could do with more phycological books and a cafe would be nice. You really need more CDs. I go there looking for CDs I can't find on itunes, and you don't have them either. 1 18. I am so glad Colleyville got a library! This is such an important community service. 1 19. I think it might be a cool idea to think about using the upstairs room, possibly, for weddings... Got the idea from sex and the city the movie... 120. The Colleyville Library is not set up to service working adults. The library needs to have Sunday hours even if only for a few hours. 121. try to have more bestsellers available of popular authors. Final Draft, November 21, 2008 ~eation Page 121 Ilaborotive Colleyville Public Library Spatial Reorganization Plan 122. The children programming is wonderful. Thanks for providing such a great environment for children to get excited about reading. 123. Am I getting redundant on the "quiet" part? :) 124. notify late fees via e-mail sooner! 125. I love this library and think it's a wonderful place. I would love to see more involvement with the high schools because I know the library has a major presence at the elementary school. More teen books would be greatly appreciated. 126. add more football books (all teams 127. It is very good. 128. good job 129. I live on the east side of Colleyville (Woodland Hills), so the Grapevine Library is very convenient to me and I pay the $25 reciprocity fee to use it. I attend a Jazzercise class at the Grapevine Rec Center. However, recently I was able to find a book at CV library that had 4 people waiting for it at Grapevine. I find the CV library very attractive and comfortable and on a recent Friday afternoon visit was very well used (children's program with parents/grandparents in the library). Congratulations on creating such a lovely library. 130. We so appreciate staff (and key staff like the Director, Children's and Reference Librarians) especially. An expanded children's section with comfortable (soft chairs/coach) for parents to sit on while watching (so you can see them) the kids play with toys/computer. An expanded computer software selection would be great (something that caters to elementary age kids, etc. -not just pre- k and toddlers as of now). The library programs are the best in the area -keep those up please. Everyone in our family looks forward to them. As an adult, would love the garden club to come in a do a monthly training session at the library (like Grapevine does) and maybe offer some comupter training (how to sell things on ebay, etc.). Thanks for all your hard work! 131. I enjoy the library a lot. I would like to see people turning off their cell phones, or at least putting them on silence and if they have to have a conversation that they would take it outside. 132. I love the wonderful warmeth of your staff. They are most helpful. 133. Hope not really. 134. Staff at our library is always very friendly and helpful. I enjoy visiting because of the people you have there. 135. I find the Colleyville Library a very pleasant place to visit to select books and DVDs. The staff is very helpful and friendly. 136. thank you. 137. I'm consistently and constantly amazed at the quality of the staff at Colleyville Library; the leader of my toddler's story time (Angela) is phenomenal. The check-out desk has always been a pleasure, whether it is paying overdue fines or extending my borrowing dates or inquiring into programs, ... always pleasant, helpful, and just a genuine pleasure to interact with. Bravo! 138. Computers for kids with educational, reading games. Small teaching area with small t.v. with a vcr/dvd. A listening station for cassettes, and CDs with headphones. 139. A bookfair that never ends with a section just for kids. 140. A simple snack area with juice,coffee,.... to refresh the patrons! The food and drink must stay in the snack area! 141. THE COLLEYVILLE LIBRARY IS ONE OF THE BEST LIBRARIES IN THE METROPLEX. THE STAFF IS VERY FRIENDLY AND VERY HELPFUL. 142. Keep expanding on the DVDs. We love to rent them. The selection is good, but there is always room for a few more. 143. While I can easily get to the library during hours it is open, my working husband has a more difficult time. 144. The current hours of operation is of great concern. The weekends are critical times for students to do research. It is also the time when working people have the chance to relax and enjoy the Page 122 ~eation Final Draft, November 21, 2008 Ilaborative Colleyville Public Library Spatial Reorganization Plan atmosphere at the library. It would be beneficial to have longer hours on the weekends and to be open at least during the afternoon on Sundays. 145. It is important to provide a variety of genres in newly published items. 146. The Colleyville library has a lovely, mostly UNUSED facility. However, books make up a library -not empty space. You never have any rpertinent eference books for my teens use and nothing for an avid reader such as myself to check out. This library is book poor. 147. Please don't take away the children's program space. We LOVE it. It is the best I have seen. 148. keep people working and pay them. people feed families- machines do not 149. Don't pour anymore money into the Library. It is a drain on our City and gives very little back to the citizens in value. 150. When I have visited the Colleyville library, the book I want has been checked out. Is there only one copy of the popular books? This is why I don't visit the library more often than I do. 151. The chess club has been a wonderful experience! Please do more!! More movies upstairs ... this is a wonderful experience for the children. 152. Web site could be more user friendly. 153. I love to read. I am an adult and I do not need a government agency to provide books for me to read or a chair for me to sit in to read. 154. no 155. http://www.mcpshows.com/ This person is an award winning Children's Entertainer that has a long career in doing Library shows and children's programs! I have seen her diverse shows and specifically her Bookworm Library show. Margaret has dedicated her life's work to doing family entertainment and teaching children! She might be a fabulous addition to your library program and she is in Arlington! Margaret Clauder 156. I have enjoyed the children's programs available and the story time (for preschoolers). I might suggest that there be more morning story time sessions. Alot of the preschoolers take naps in the afternoon. 157. The library is very noisy, almost all of the time. Not only children, but moms talking on cellphones. There is no sense of "hush" in this library as I have experienced in almost every other library I have visited. The last several times I have considered about going to the library to sit and browse the periodicals, I thought twice. I believe the library would benefit from a more stringent noise policy, a ban on cellphone use, and a separate childrens area. 158. Thank you for trying to make this a better place. 159. need more of the basics/classics in adult fiction 160. Colleyville library definitely has room for improvement 161. Happy 4'th 162. I think the library needs more books. There seems to be more of an emphasis on ebooks, self-service check-out, and other technological aspects, as oppossed to books. What is a library? A place for books. The Colleyville Library is significantly lacking in this area, choosing to focus on the latest trends in libraries, istead of the simple thing; having books. 163. I know that ya'll do a great job with your resources. I would like to see the city give you more resources for childrens books. Kids who have been very active in the reading program start having difficulty finding new books in their interest areas after a year or two. 164. I am proud of our library and am amazed how busy it seems this summer 165. The staff at our library is always friendly and very helpful. I would like to see our library expand to the second floor. It is a wonderful library and could easily be expanded with more information and books. We are fortunate to have a library in Colleyville. 166. My family is in the GCISD, my daughter attended GCISD schools, my wife teaches in the GCISD, but we live in Hurst. I seldom use the Hurst Public Library because CPL is much closer, the CPL staff is Final Draft, November 21, 2008 ~deof~o~ Page 123 Naborative Colleyville Public Library Spatial Reorganization Plan more helpful and the CPL materials collection better meets my needs (especially for DVDs). My one complaint is that non-Grapevine/Colleyville patrons are continually moved to the end of the Hold Lists. It is not unusual to be on a hold list for popular DVDs for 3 months or more. Hurst Public Library and Richardson Public Libraries treat everone on Hold Lists the same. 167. Need ti expand book collection for all professional fields. Latest books in relation to those fields, keep up with is available in bookstores and on Amazon. Need more diversity also. More DVD 8~ CDs pertaining to all races..... 168. Since the library is in an area where it is mixed use space and with more condos going up you need to have the library open on Sunday afternoons. 169. I've only started using the Colleyville Library this past year and while it's nice, the collections are certainly too thin. I use NRH more often just because they have the books I want (determined by checking both catalogs online). 170. A deposit site for CV historical documents should be provided. Copies of early CV photos that were copied in 1986 have been lost because the holder of the photos moved from the city and took them with her. History books are fine, but the documentation for those books needs to be retained, and a place provided for that. 171. Love the kids and children's programs. Wish we had a younger than 8 year old chess program. 172. I would really like the digital library to be compatible with Macintosh. 173. You need an area for children 8~ teens that's physically separated from the adult area. The library should not be a default place for babysitting 8~ childcare. 174. I am interested in adult, non-fiction books in the genre of home decorating, design, garden design, cooking, and international traveling/guidebooks and world history. I also enjoy biographies. You have a few good interior decorating books, but some are rather dated and not much variety. Garden design is the same---would like to see more Texas gardening books. Traveling guidebooks are dated as well. Wish there was more country-specific history and biographies available. Seems like y'all have alot of fiction in the library---need more classics if you're going to go that direction. 175. Again more areas for older children to feel part of the library. 176. We recently have moved to Colleyville, and I have been very impressed with the city library. It is clean and inviting, and the librarians are most helpful. Keep up the good work. 177. I seldom use the Colleyville library even though I live within walking distance because I have never had a plesant experience there. My impression is that the Colleyville library is more like a playground or mall than a library. I would recommend that the library staff be trained to lower their voices and to assist in maintaining an enviorment conducive to reading and studying. They could begin by discontinuing the practice of calling out greetings across the library to patrons as they enter. Since, as I have been told, they know there is an acoustics problem with the building. Virtually every time I've tried to use the library I've given up and left because it was impossible to concentrate with the staff talking in loud voices. Several times, I've had to ask staff members to lower their voices--which is not a problem I have at other area libraries. It's more than the noise, though. I don't feel that our library has been a successful experiment. Overal, I think it would be a good idea if our library closed and we gave our support to the good libraries in nearby cities (which I use frequently). 178. The tone of the email is that the expansion of the library and with it the increase in the tax burden is a decision which has already been made. If so when and by whom? I would like to see the justification for this decision, if its been made. If it hasn't I'd some input on the decison of whether or not to expand. 179. Browsing the bookshelves encourages 8~ interests children in reading. My children always look forward to the summer reading program. 180. Expand the library, offer more quite and comfortable space, expand your programs, I think this makes our communtity a wonderful place and the library is a place we can be proud of, Expand your large print area books. Page 124 tea+~on Final Draft, November 21, 2008 Ilaborohve Colleyville Public Library Spatial Reorganization Plan 181. I think there needs to be more seating for adults. Usually all the chairs are taken and if your kids are in the kid area or browsing books, you want to be able to keep a close eye on them. More community events would be great...not just in the summer for kids. 182. Love your childrens programs!!! They are fantastic!! 183. If resources are available, more communication with the community about additions, special programs, displays, book talk, upcoming events, and the like would be nice. Say, a concise monthly newsletter? 184. The last time I checked, which was a year or more ago, I found that the online audio books were not compatible with Apple computers. I hope this has been rectified. 185. I believe that the construction cost of the facility as well as the operational costs should not cause tax increases ever. Approach the project as though it were a private project and assume that there are no deep pockets that can be tapped into for decades. What is the percentage of useage by Citicizens of Colleyville, 10%???. Because of the reccesion and the long recovery time consider putting any expansion or improvements up forvote by the citizens. 186. Colleyville has a great childrens section and good programs and a good selection for adults, but the hours available seem primarily to suit only stay at home Moms and their families. 187. I really like the atmosphere that the Colleyville Library has...it is a restful place to come and browse. I would like more music books...and by that I mean book with classical or modern piano pieces. 188. The children's programs are great and the library staff are very helpful. We would like more access for residents of nearby cities. 189. I would like to see the library coordinate with local career development resources as we enter into this recession. Also, perhaps a focus on areas that are important to our demographic (nutrition, elder care, etc). 190. would like more juggling entertainment 191. I have visited Southlake's library once and it is great. I'd like to see Colleyville's library become more like Southlake's, i.e., wireless Internet access, coffee available, bookstore, etc. Also, I'm not sure what is meant by the Colleyville library expanding to the 2nd floor. Does this mean there will be more books upstairs? If so, I don't care for the idea. I would rather see the upstairs space used for events (as I mentioned previously) and for space for some of the other programs and services I rated highly (i.e., technology or career training center). Incidentally, I would visit the library, more particularly for events, if I knew about them in advance. For instance, one of our favorite magicians performed there the other day and I didn't know about it until after the fact. 192. I love the library; I look forward to their collection growing. Sometimes I have to get books at the Hurst Library for my kids b/c Colleyville does not have as much in their collections. 193. Like the library a lot. Have actually encouraged others to use it. 194. You have a wonderful space upstairs in which to utilize to its fullest potential. I hope/pray that you will take everyone's comments into consideration when making your final decisions -actually listening to "the community" and focus towards the best library you can possibly have. 195. Some library programs have not been publicized in a manner that would reach most of the community. Better advertisement of programs would increase participation and, consequently, donations for funding the advertisement and additional programs. 196. I really love the Colleyville Library and the warm and helpful staff there. I am very excited to think that CPL may be the first small local library in this area to expand to a second floor for the collections -kind of like when B 8~ N in Southlake built a 2 story bookstore...the novelty really brought in the customers!!! 197. Everyone is super nice to me except one. She doesn't like to renew material over the phone after due date. This is nasty and I think we should have good enough manners and respect to extend this request. If you don't it is bad public relations for the library staff. Everyone else is super nice and helps me. I feel like they are so kind to help me out. They only help if I get nasty and frustrated which I hate. I would rather be nice. Final Draft, November 21, 2008 eOt;o„ Page 125 Iloborative Colleyville Public Library Spatial Reorganization Plan 198. Would like some community speakers in all areas i.e. alternative health, chiropractic, meditation, yoga, learning, etc, and cultural programs like native dancing from India, Spain, etc. and puppet shows. 199. Please don't ever get away from having books on shelves for us to browse through! We just visited the New York Public Library, where one has to request a book and have it delivered to him to be able to look at it. That takes away so much of the pleasure of going to a library! 200. I was disappointed in the on-line selection of downloadable books. Seemed to be a heavy emphasis on Christian fiction S~ non-fiction. Yeah, I KNOW this is Colleyville, but we are more diverse than that! 201. would be great if you had additional free-play times for young children 12-24months of age. Once a week is nice, but more sessions/week would be wonderful! 202. This library needs more parking space!!! The programs are great, staff is excellent but the parking is terrible and there is no room to grow. With the present director and her programs there must be room to grow. Every program is getting bigger,people are really comming to the library it is not like the old library of the past. 203. I like our library! 204. Great libary staff and great library facility. The only complaint is noise and there should be a rule for NO CELL PHONES ON when in library. People are incredibily rude and thus library must establish hard and fast rule - NO CELL PHONES! 205. I would love to see an area in the library that allows the borrowing of educational toys. Things like leapster games, Lego puzzle kits and other durable educational toys that teach language skills and problem solving. These toys are valuable but expensive so beyond the reach of many families. 206. Keep it clean, uncluttered and all employees pleasant and knowledgeable. I look forward to an expanding collection of current fiction and non-fiction. 207. My husband felt a part of the second floor could be used/rented for children piano recitals. 208. Increase books and books on tape 209. It is a beautiful facility---only regret that it wasn't available when our children were around to utilize it 210. The hours need to be improved with more evening and weekend hours so it can be utilized 21 1. I'd like to see more new release movies 212. I'm so afraid it's a dying animal. Please revitalize this monumental resource in our communities. 213. The Summer Programs for Children that we have been to this year have been fabulous!! Great job! 214. I would like the library to always look like a library. I don't want it to look like a store where there would be enticing things for our children/teens to buy or ask for. 215. Often the library is too noisy for reading, browsing, studying. Children should be taught that the library is a quiet place. 216. The survey is too long. 217. I feel you have a wonderful library - I would appreciate that all teachers (with proper ID) in the district be allowed to utilize it. Also, it was upsetting to my children to be excited about the summer program only to arrive and find they could not participate becuase they are not residents -the do attend Colleyville schools and you have plenty of kids who attend Colleyville schools who are not residents. Set up a teacher check out program -how hard is that? 218. Good luck 219. Advertise! 220. I think you could really fill a niche with afee-based book delivery service 221. I have been very disappointed at the ambient noise level within the library, much of it coming from on-going conversations between staff and volunteers. I am a traditionalist, I guess, and expect a Library to be a quiet place ... I have very low tolerance for unnecessary noise by patrons and staff. 222. I'm glad you're here. I wish I came to see you more. 223. I think the Colleyville library should place emphasis on areas that are important to this particular community. Education, for example, is important to many of the people who bought homes in this Page 126 eation Final Draft, November 21, 2008 Iloborative Colleyville Public Library Spatial Reorganization Plan school district, so keeping reference materials needed for students' homework should be a high priority. The homeowners also are in a position to be able to read for pleasure, so adult fiction and current bestsellers should be a priority. What might be good for inner city Fort Worth--such as English as a second language, for example--might be unnecessary in Colleyville. Tailor the library to fit the community. Thanks very much for taking the time to assess Colleyville's needs. 224. The internet is a valuable tool in research, but having open computer areas for internet access, in lieu of having community gathering space or homework assistance areas I feel is a poor waste of community dollars. People can get their internet fixes elsewhere. 225. It's a beautiful facility but in a poor location that is not convenient or well traveled 226. I wish the state of Texas would help fund local libraries. This is done in many other states. 227. Not really. I'd love to be a support of the Colleyville Public Library, I just see it as too far and too small right now. 228. Possibly send out electronic announcements about what is going on at the library. With everyone's busy schedules I do not always have time to check the website or flyers in the library. If I got a monthly newsletter stating what was going on at the library it would allow me the oppurtunity to preview it at my convience. 229. Before any additions are made to the library there needs to be a full disclosure to the public detailing the cost and the source of the funds (tax, grants, etc.) and the public needs to be given opportunities to make comments, especially those who do not need or use the library. 230. It is important to cultivate readers. Do whatever it takes! I question whether a public library should have a cafe, and yet it should attract visitors and be as comfortable as Barnes and Nobles or Borders (which both have coffee bars). We need to instill a culture of reusing - and a library is the consummate example of doing so. 231. I would like to see the Colleyville Library have more communication with it's members maybe by email like you have done with this survey. How wonderful would it be to get an email announcing an art exhibit or visiting author? I have never gotten an email from the library before this one. Thank you for including me today. 232. Library staff should ask people talking on cell phones to go to the lobby and ask parents to remind children to talk quietly. 233. Need more parking and volunteers directing traffic if you intend to continue having events on the 'green' or "square" out in front of the library. 234. You have done a great job so far! Way to go! 235. nice library frendly staff 236. If the children area does not move to upstairs, I'd like to see some additional noise buffer insulation in the children's area. It only takes a few chatty kids for the noise to be deafening! The parents never tell them to hush. ALSO.....hang a sign that says TURN YOUR CELL OFF...people actually have conversations on their phones in the library! 237. Staff are great. Wish I had time to use the library more. 238. Don't eliminate the large space upstairs! 239. I love the kids programs, but in the kids area it would be good to have some supervision since last time my 2 year old was hit in the head by some kids jumping on the bears by the little kids area. 240. Keep up the good work! 241. Just work on general noise level in the library --from patrons to employess, most everyone and most everything done in the library is TOO LOUD! 242. No, great questionnaire. 243. I can't hardly wait until the 2nd floor opens. I hope that eventually the Colleyville Public Library will have Sunday afternoon hours and maybe later hours (until 9 PM)on Tuesdays 8~ Thursdays 244. I find it a real trial to weave my way through narrow streets to poor parking facilities. The traffic pattern in the complex is very bad and is a stumbling block to my using the library more. Final Draft, November 21, 2008 ~eation Page 127 lioborotive Colleyville Public Library Spatial Reorganization Plan 245. I moved to Colleyville in March of 2008 and I have been trying to register my then 18 month old for storytime and have unsuccessful. When I initially called the library and was told that the next registration for infant storytime would in June or July. I show up to register my daughter on the first day of registration at l Oam and I was 10th in line. I was told I would be added to a waiting list. I never received a call. I now drive to other libraries to take my 23 month old to story time on a weekly basis. I wish you would offer an additional story time for infants. 246. Would like to see programs on parenting (Arlington has an excellent parenting center where they provide classes at Grapevine Library and other libraries), Texas vegetable gardening and square foot gardening, sewing/quilting, star gazing (there are many local groups that would probably be glad to inform and perhaps draw in some new members), etc. and some local community groups promoting these things in a program/community space. Also some health information seminars from local chiropractors, naturopaths, compounding pharmacies, kineseology, Reiki, craneo-sacral/lymph drainage, accupressure, Tai Chi, medical dowsing, astrology, new age, etc. would be wonderful. These people will come in free to provide information and demonstration and then have hand-outs with their contact information that might bring them some business. A library (Glendale library in the Phoenix, AZ areal used to be a patron of (unfortunately I moved) had a regular monthly cultural performance, monthly health seminar, monthly paranormal/new age seminar (during the summer), monthly craft program, etc. and all were very well attended. During Christmas they had a tree decorated by various local groups with a theme on display. http://www.gendaleaz.com/Librarx/Whats Happening.cfm. I would also like to have on-line access to the Rosetta Stone language learning tool like the Hurst Library has provided. 247. The library needs more self check-out computers...... that work. 248. Yes, This is the loudest library I have ever been to. Neither the staff nor the citizens have any respect for quiet reading. It is very distracting. 249. I don't particularly care for the automatic $4 per month donation that is charged to my account. 250. I think the catalog should somehow like the book to Amazon.com reviews 251. The staff is wonderful.........everyone. Having evrything on one floor is cramped. Need more space. Expand Saturday hours to at least 5 or 6 pm. Open at 10 am on weekdays. Conduct asurvey/study to determine high traffic times and offer hours as such. Expand fiction selection Page 128 eation Final Draft, November 21, 2008 Iloborative Colleyville Public Library Spatial Reorganization Plan Do You Live in Colleyville? Yes No, but I work here No What is Your Age Group? - .. •. . 5to9 10 to 14 15 to 19 20 to 24 25 to 34 35 to 44 45 to 54 55 to 59 60 to 64 Over 65 Final Draft, November 21, 2008 ~eotior, Page 129 Ildborotive Colleyville Public Library Spatial Reorganization Plan Ukranian Texican Urdu German Hindu ARABIC European Chinese Arabic Chinese Latin Pig latin French Arabic Japanese Gujrati Chinese Chinese Pig Latin Chinese Page 130 ~ieation Final Draft, November 21, 2008 Ilobort~tive Colleyville Public Library Spatial Reorganization Plan Do you have access to a computer at home or for personal use at work? Yes No Do you have broadband (high speed) access to the Internet at home or for personal use at work? Yes No Final Draft, November 21, 2008 eotlon Page 131 Ilaborative eation Ilaborative Colleyville Library Spatial Reorganization Focus Group Meeting Meeting Agenda ~ May 13, 2008 10:00 to 1 1:30 a.m. ~ Library 2nd Floor Context and Purpose as part of our planning process, we are reaching out to the community to help us better understand library service needs both today and in the future Intended Results to understand this group's perspective on the current state and the future of library services in Colleyville Agenda Items 1. Introduction /Agenda Review A. Introduction of Participants i) Who do you feel you represent in the community? (1) 2 six year olds. Coming here since built. Come to play with different toys than at home. Love to use the computers for an hour. Love Ms. Karen who does the story time, who is very interactive and very personable. Princess Party and summer activities. The activities are far superior than at Southlake and at Grapevine (for the children). Adult materials. Destination for us in the community. (2) Don't use the library. Have lived here 22 years, used the Bedford and Hearst Libraries. Research lately, local esoteric magazines. Used when kids were little -Hearst Library for performances (chamber music, etc.) This is a remote location and anything that could bring the community here (draw) like the Blues Festival. Bring more activity to the community. (3) Citizen of Colleyville that uses the library. Ordered books for a study group. Interested in genealogy and research, as well as fun (mags, newspapers, etc.) (4) Moved from New Orleans (worst). Request online and use the drive through (coolest thing in the world!). Represent newcomers. Never suspected Texan (5) Lived in Colleyville 19 years. Also use the Grapevine Library. Bring our grandchildren to the library. Travel research -primarily use the Grapevine library. E books (MP3 downloads) and would prefer much more e access to materials. Use Grapevine for research in car prices and extensive collection of the Teaching Company CDs and tapes. Also used GL for genealogical research. Our library has access to various sources but it is complex to access. GP more for travel books because collection is more extensive and has latest travel books. Also use ILL -have considered organizing some discussion groups -would be desirable to have rooms that accommodate more than four, maybe six people with A/V and multimedia capability for interactive sessions. (6) Two and three year olds -for years. Love Angela and Karen -they are incredible. Currently have abreak - no storytime "Where's Ms. Karen?". We come just to visit her. Events and weekly programs, summer festivals, etc. -we're here for all that. Usually visit once a week. Not quite using computers yet. Work with Erica for ILL /research. If she can get it she will -any length possible. Didn't know I could pick up at the drive through! ww.ideationcotlaborative.com 18923 Kosich Onve, Swte 100 • Saratoga, California 95070 468.387.9020 Page 2 of 5 (7) Sherry - 19 years. We were paid members at GL until this library was built. Frequent users. Videos, music, books, my daughter is a voracious reader. Small, but my daughter says the teen section is one of the best -opportunity to grow that. Staff goes out of their way -service and tremendous friendly posture is very unique. Atmosphere is wonderful. Also utilize travel research. Daughter will be a volunteer b/c we love the environment so much. Part time consulting -use it as a mother (stay at home) and for business research. Use the drive through! Too low to the ground -staff is willing to reach up to you! (8) Nancy. Here 12 years -the last 10 I was active as a Library Board member, but before that on the task teams to get a library. On the board until last year. Up until then didn't use the library a lot, didn't have a lot of time to read -use it now for mostly pleasure reading. Use ILL and make suggestions for purchases. Research, travel, medical, etc. Majority of use is pleasure reading and we buy the books from the Friends. Donate, bring them back for resale and don't worry about when due! Also used Hearst. (9) Ed -lived here seven years. Baby boomers /empty nesters. Recently retired. Use when grandkids come to visit -books, duds, etc. On a personal basis I am very active in my father's WWII Veteran's group (treasurer). Use GP for microfilm reader. Just enrolled at UTA in graduate program in History. Use the library to get reference material without going to Arlington. As a student I have access to online journals, etc. Before I was a student, Erica could get access (check UTA website). (10) Become a library activist now that girls are grown and gone. Volunteer to shelve books. No budget for Mary's assistant, so I help out with correspondence, report volunteer hours, etc. Lately have a new hat -master decorator. Christina does most of it, but we have paired up and had a blast. Now in the middle of doing summer reading. Use books, duds / cds, etc. Do a lot of research while reshelving and come across topics I didn't know I was interested in. Love working here /age level interaction. Also putting together anewsletter -will come out soon. (1 1) Ed -admit I'm the oldest here -library activist since WWII -lived in NE Tarrant County and involved since 1947. Helped start a number of libraries in our early years - active with GP when our kids were growing up. Lived in Colleyville 32 years and maybe longer. I'm the first to contribute to a fund to start a library in Colleyville. Historian in certain things. I appreciate what has happened here in Colleyville. Am interested in special things that maybe Colleyville should shine with - we have libraries nearby -the thing that bothers me the most is future parking. Hope we can develop some special collections like NE Tarrant County authors. Need to celebrate that. Also wonder how much the new books are being used. I know there are things getting a lot of circ - wonder if some of our purchases are getting used. (12) Did some research b/f coming - a phone interview with an 80 year old...would like to see Art shows in the library -great for adults as well as kids. I' m assuming that our town has a higher population of children. Asked a 22 year old -the biggest thing for him was the appropriate space for each individual. Floor to ceiling windows are lovely for individuals who can enjoy and study that won't be distracted - he needs very secluded and concentration oriented space. Art will draw the community -then we need to park them somewhere (13) Also represent the Friends of the Library as a very active group. (14) Five year old son -here for storytime and summer reading and other activities. Making a fun and safe place for the children to come and interact with each other. Looking down the line to when they are older -study groups. In a library you have parts that should be quiet for individuals study, but we also need to be able to accommodate study groups where they can interact. Need a gathering place for tweens and Teens where they feel welcome. The little ones feel comfortable at a fun and safe place - Page 3 of 5 need more of that for each age group (teddy bears!). Comfy chairs and tables - do their homework together and discuss what is going on at school, etc. (15) In Kindergarten they have reading buddies with 3~d graders -she really connected with an older student who helped her figure out reading. Library Services -Current and Future Needs A. What do you appreciate about the services you receive? What is working well? i) For preschoolers -great that they have the librarian there at a low desk -right by the books, play area, etc. They see the librarian more than just for storytime. Say hello and engaging in conversation with the librarian. Always made themselves available. Very accessible, low desk and right there. ii) Competitive advantage here is the staff -consistent and phenomenal culture. Content is nice, but the kids really appreciate the people. iii) Pleasant, responsive, old home town library. Safe, people are friendly -multitasking. iv) Theme -resources. Adult senior center right down the road -probably a collection of people who could interact with children. Who in Colleyville is responsible to coordinate? I used to give the old computers to GCISD - recycle e waste? Would be happy to give to the library. v) Colleyville Chamber and through church work, etc. there are computers stacked in storage bins. We send them to the Philippines, etc. What would you like to be able to do or have access to at the Library, but currently cannot? i) Satellite location in old grocery store with bistro, etc. In an expanded location. No place for young people to congregate. Southlake increasing problem in town square -instead of accommodating them - we had a teen center as a kid. ii) Engage youth - need a place to meet. United Way NE -suggestion for senior community but the same holds true for our youth. We thought we should forget about city boundaries when it comes to senior centers. The CV center is used by Bedford, Euless, NRH, Southlake, etc. CV citizens go to Roanoke, Southlake, etc. and the same thing could happen with our youth. iii) Coffee drinking, vending machines, etc. GL has a meeting room not being used on Fri /Sat nights, etc. iv) Readings -author events, etc. Authors on promotional tours, etc. (Friends are doing this?) v) Puppets for children -need diversity in the stories. vi) Drop in story time, vs. calling and being on the list. vii) Recycle! viii) Library as a destination -don't abandon developing the teen section. Those that are reading and seriously studying should be accommodated here. Lack a teen focus. ix) Facilitation of activities for many of us who are retired during the day -focused topics on global warming -etc. Two sided discussions with experts. Facilitates additional research. x) Library is in competition with bookstores, Amazon, etc. Library as distribution channel and getting a commission for leading people to sources (bought old books in England once, and took a lot of research to find them). xi) The virtual library through the library -you can come to learn how to use the virtual library. Will go more and more that way all the time. xii) Resource constraints -the city doesn't support the library very well. Some of us would pay for premium services. xiii) Affinity relationship with Borders, etc. Instead of being competitive, become partners somehow! Maybe there is a relationship that allows us to meet demand (especially educational). Page 4 of S xiv) As users, when you reserve, etc., we have a generous three day period and some are not picking up their books. Seems generous but it holds up resources far too long. xv) More activity in dispensing information. Tend to be an expert in children's books, maybe I could share. I never know what the new books are that are coming in...read New York Times review. Need more information. xvi) Senior Center- it's not open full time. There is a huge area there (dances for teenagers?) and the programs there, genealogy, etc., are available there. Maybe it's just marketing. Would like to know the local authors, etc. xvii) Run by Parks and Rec -center is ideal spot for the youth on Fridays, Saturdays, Sundays, etc. Plenty of room that is not being used. C. Describe your ideal visit to the Library in five or ten years. What is your experience? What are you doing? i) A serviceman will usually have a file folder of life in service. He passes away and the kids don't know what to do with it -libraries tend to be a repository for people or children to donate the stuff. Donate the stuff to a local library otherwise it ends up in the trash or estate sale. Colleyville resident special collection -celebrates people and their lives. ii) A family or a neighborhood group can ride their bikes here and have a nice big safe place to park and lock bikes and walk in...Dad can get the sports section and mom can grab a cup of coffee and read mags. Preteens can do what they want to do out of sight from mom and dad! iii) Sections are better partitioned. See large comfy area, and individual sections petitioned off for other activities. iv) I still see books -people will still want to hold a book especially children. Comfy chairs with interactive screens so you can download at the chair to your ipod, etc. Have all - e and print. v) Still think there will be another generation of young mothers with pre teenagers who will be interested in books. As you go up the road of life -I've watched things change...and can read a book off the Internet if I want to. We have focused on a group that represents basically the pre-teenage group. As those become teenagers and the next gen -books always seem to be hold on even through college. Used the TSL in high school! vi) Tables could be replaced with big pillows or reading areas -quiet family reading areas. Sitting on the floor or big pillows, etc. More diversity and partitioned areas. Looking at the space and different study areas could be up here for quiet space with nice light. vii) Libraries are changing so much...see built with moveable walls vs. stationary walls and having power /data in the walls so you can change the library around as things change. Maybe this section is really important now, but in five years we may need to change again. Furniture, shelving, walls, etc. need to be very versatile and move around so we can redesign areas without a lot of construction. Not just for future years, but even events (reconfigure a space to change the entire environment). viii) Bookshelves on casters, etc. and different heights and configurations of shelving will help with sound, etc. Being creative with moveable walls and a tent area (fun for kids) and visual distraction as well as sound. I don't use the library because I like to own a book, make notations, etc. Also enrichment, not just books. Art shows, educational things, cultural activities and performances, etc. ix) In Hawaii, every Friday night is art night with artists painting and art for sale. Art night! x) Great for kids programs -enrichment opportunities. xi) Envision walking into a place where you can meet and greet, get coffee /juice /ice cream cone in area with magazine racks, etc. I'll meet you at the library for a cup of coffee. Page 5 of 5 Partially a vehicle for forming discussion groups ad hoc, etc. Let's do research now! Not just to get a book. Meet someone you know or don't know. xii) Library book clubs. xiii) Surprised that more school children don't use this. We were the only ones from Colleyville elementary to come to storytime. Parents don't even know about it! xiv) Travel group. xv) Walk into something tech savvy and would deal with my ignorance. Perfect setting -pull out info at any part of this library. Don't struggle to find out what is here. More books, more people, more action. xvi) Backtrack -did call once with my small business. Had a group coming from the region and wanted a small corner to mete and discuss and do paperwork. Called to see if I could do that and there was a fee. Money I didn't have to spend at the time. Wanted to get together, discuss something and get some work done. xvii) See the lower level as the research /reading /traditional /quiet level. The 2~d floor is the activity center, with book clubs, groups, etc. Authors, social, talk and play. Loud activity center on the upper floor. Couldn't see the whole library as the social, active center. Need privacy and quiet somewhere. Futuristic and current need seems to be met on second floor. Loud as the nature of this floor. xviii) Another thing that people are already requesting is more open hours, Sundays, etc. No budget to staff the extra hours. 3. Conclusion A. Action Items and Next Steps i) Read the First 50 years of Colleyville to understand the origins of this community - entrepreneursand eager beavers. ii) Trinity Arts Guild -crossing city boundaries. The art gallery is open every day of the week with arts classes, etc. 3 miles away in Bedford at the Boy's Ranch. B. Feedback on the Session i) Plus (1) Excellent brainstorming -must reconvene! ii) Delta (1) Should be signing a list with our email addresses. Please also complete our survey - go to www.colleyville.com TODAY! and the link is located on the home page. eation Ilaborative Colleyville Library Spatial Reorganization Focus Group Meeting Meeting Agenda ~ May 15, 2008 6:30 to 8:00 p.m. ~ Library 2~d Floor Context and Purpose as part of our planning process, we are reaching out to the community to help us better understand library service needs both today and in the future Intended Results to understand this group's perspective on the current state and the future of library services in Colleyville Agenda Items 1. Introduction /Agenda Review A. Introduction of Participants i) Who do you feel you represent in the community? ii) Do you use the Library? If so, which ones, how often and for what purpose? (1) Resident, live and work. Wife Tina and one son. We have home schooled. Individual needs vs. group needs /perspective of library. Softball, etc. Went online to look at other public libraries and to see what they have. Y~ dozen -many had the same things. Nothing jumped out as unique or different. What kind of activities are occurring upstairs. (2) In Colleyville 1 year (5 year and 3 year olds). Library card since I could read. Family uses the library. 5 cards (Southlake, Coppell, Lewisville, etc.) 6 or 7 libraries in Dallas area use. Newcomer to community. (3) Use the library on weekends for entertainment purposes. 1000 DVDs, 1 book. Read periodicals, and newspapers and the Internet. (4) Mother of 5 with one on the way. Oldest is 9. We're here once a week. Represent my church, homeschoolers, my husband is a physician -represent him b/c we might meet patients while out and about. Support the library through fines. The kids lose the book. Pricey for late DVDs - 1$ /day. Participate as much as we can. (5) 20 years in Colleyville. Worked on the first bbgs to raise money. Rep volunteers. (6) Stay at home - 3, 5 and 7 year olds. We're here every week with a mountain of books in the blue library bag. Check account online all the time to monitor status. Programming, books, movies, etc. Passionate about the library - volunteer at daughter's library at school. I'm an ambassador- the library is so helpful and they so want to help -the obvious link is not there. GCISD (Bransford). (7) Parent, two small children 6 and 8 -also someone who is jumping back into the library as an adult. Here about 2 years. 2. Library Services -Current and Future Needs A. What do you appreciate about the services you receive? What is working well? i) Youth Services -Staff! Love the people in this library it is very community oriented. ii) Like staff a lot too. Wish we didn't have so much turnover. Hope they can hang on to them long term. No room for shelving. Sometimes they use volunteers who aren't doing quality work. Suggestions are welcome and they get the materials. Hours in the water bill -some of ww.ideationcollaborative.com 18923 Kosich Drive, Suite 100 • Saratoga, California 95070 a08.387.9020 Page 2 of 4 my book club friends don't use the library. Older residents may have gotten used to using other libraries before this one was built. iii) Interlibrary loan. Often times I need books - I can get them quickly and love that. WE go to the Hearst Library sometimes b/c the lady that does storytime has it down to a science. She knows exactly the key things in exactly the right order. Perfect because it is age appropriate (6 to 9 months of age) -when starting that early you develop a love for the library. Wonderful, and great with the older kids. Toddler oriented -used toys and manipulatives. Routine works well, children learn discipline. Our children like to go there b/c they have large things that they can climb on. iv) Love the staff -very knowledgeable and friendly -must point out Erica. It's a great new facility-just needs to be expanded. v) Staff hands down of any library I have ever experienced. Fantastic attitude and appropriate with kids. They actually enjoy the kids! Perfectly okay for your kids to come in, make a little mess, experiment and talk, and learn library manners. Structured classes that they offer (tots time and pre-school classes) -compared to other experiences they are excellent. But they are scheduled during the day. Double income -so'/2 are nannies and'/2 are stay at home moms. If you don't sign up for 9 week session you can't participate. Only drop in is bounce -unstructured. % who can commit -others are left out b/c they cannot commit. Programs -summer reading, etc., have huge turnout b/c one day event that you can aim for 9come and go). Big turnout -surprisingly large for population and library. Either one time event or long term commitment. Having a separate area for kids is good. vi) Everything said thus far - as well as self check. Teaches kids patience. Accountability for their library card and to follow instructions. Like the computers for the kids -very open, can monitor if they are stuck or if someone is not sharing. Just moved from Arizona. Nooks really work well for adults and for kids. My 8 year old is starting the chapter book -leave me alone to finish it -areas set aside for quiet readers. My son loves legos - to get him in we play, then get books and sit down and read. They feel comfortable. Areas to be more imaginative. vii) Staff most certainly. Erica is constantly looking stuff up, getting things in, response to suggestions, etc. (here and you are the first one on the list). This is my library - I don't have one at home. We have a small place... Work at Post Office, see a lot of people -they interact with the public constantly. Hear stories all day long about the area offices, etc. People notice. They greet you and know you by name. You had mentioned hands-on things -dedicated sections for different things. IF the library is about education and learning -hobbies, investing, careers, travel, history of Texas and world cities. Displays, or permanent collections. In order to reach / I come b/c my grandmother took me to the library when I was young. We've been here 9 years, without a library for some of those. If we reach the children then they viii) Teens -don't want to be here -some adults don't want them to be here. ix) MR. Dewey Bear takes up the whole space. x) No PACs for mom's at children's area xi) Keep restroom near kid's area. B. What would you like to be able to do or have access to at the Library, but currently cannot? i) Recently in Keller, they offer a room for homeschoolers to coop and teach. Having something available (use a room where we would not bother others). ii) Contents /display areas for adults -challenges kids (recycled project) more of that is awesome. Competition creates momentum. iii) Need more Internet access -more computers. More varied periodicals /larger collection. Sometimes -enjoy the periodicals quietly. Quiet reading area. Page 3 of 4 iv) A computer with online catalog in children's area -have to walk away from kids if you wan to check out a book. v) Hours - if trying to increase usage, need to be open past 6:00 more than twice a week. vi) Little more evening programs. Other libraries have family oriented programs in the evening. If you had family book night, etc., once a week or month. vii) More unscheduled programs. viii) More books. Come here for programs / Go to Grapevine for books -too long a wait. ix) Small reading rooms in quiet areas. x) Exhibits -having them out make such adifference -see what other kids are doing and thinking. Noticed at GV -elementary boy had a rock collection, books, picture, etc. Creates interest for others. xi) Decide who you are targeting is the point. Up to the community to decide. You would change the way you lay out and approach things. Field trips with elementary schools? xii) Colleyville Center is less than a mile away -events don't have to stop. xiii) Would like to see longer Saturday hours and Sunday hours. xiv) It would be nice if there was a nice sitting area to be able to use those -they are meaty books /reference books. Teaches children these are valuable, peak curiosity. xv) Art Display -gallery to share prints, etc. Get the kids in here. We have little ones -getting up to 17 - I would like to have my kids still want to be in the library. Maybe special programming -Hearst has anime or something like that for tweens to get involved in. Volunteering at the library -get kids interested and reacquainted with the library. xvi) Where are those teenagers? They are here volunteering like crazy -they are so busy with other activities they don't have time for the library. xvii) DVDs are only week for checkout - a few extra days could help. Don't have a lot of experience - we come, look for what we want, check it out, etc. Haven't spent a lot of time thinking about how to improve. Make it comfortable for people to be there - of all ages. It would be right to reach everyone. Don't put children off in the back corner or build awall - a physical -children understand when they are in a corner or an afterthought. Children understand the wall in the spirit realm. Put the adults upstairs in the back corner. A lot of great ideas and valid opinions in this room -and this library is big enough for all of them. xviii) I've never sat and read leisurely with kids in tow. Security issues, etc. Always feel that I have to hush and hover to keep them from bothering others. xix) Just such a way that the schools can get synced up -need to be able to refer, etc. Territorial school librarians? Wonderful to feel that we are not disturbing others with the kids. xx) Watch for the adult programming -they either seem way older /oriented. Informative middle of the road parent. Parenting issues - Internet safety, etc. They could educate us. Need advice -where do we go next with chapter books, etc. xxi) Just more room -spread out and room to shelve everything. DVD collection growing - wonderful to watch it grow over the years. xxii) Pull the book? Staffing issues. Racing down the aisles. xxiii) Not catering to building a play place. xxiv) Council should consider converting P/T to F/T to mitigate turnover and allow C. Describe your ideal visit to the Library in five or ten years. What is your experience? What are you doing? i) Want human contact still -something inviting for the kids -maybe my kids will be eighteen - are they going to be interested in the library? For me, I hope there are programs for me - bookclub, etc. Something to peak my interests. Libraries are a great respite. Learn and be educated. Always learning, quest for knowledge, travel, things outside these walls. Guest speakers, authors, etc. Page 4 of 4 ii) Commitment to keep up with the technology -maintain current technology. At the website you can download things expand the collection -Fiction /non-fiction /things with pictures / ebooks and music as well. iii) At that time, they will be 13, 15 and 17. I would love to be able to have family events...don't wan to fool yourself -wouldn't it be great if we could sit, drink coffee, read, the kids could work on their projects, etc. Always want to be here together as a family. Something to appeal to all ages. iv) Just like it is now, but more room, more stuff. v) See the steps change -they are incredibly steep. It is hard for me to help my kids down the stairs. Fear of someone falling. People are having larger families. Two hands and four kids. Beautiful but rock hard. vi) Cannot maneuver books around metal grate to drop books in return. vii) Separation of children's and adult area /quiet space to read. viii) We have a particular library in this city - Colleyville is a homey town and if you want them to have a love of learning you have to expose them to books. This needs to be a community center. Computers will replace alot -but the human factor, feeling comfortable, holding the book- it makes it special. You can get the 'info' somewhere else, but if you want people to be literate and to love reading, you need have a welcoming space. 3. Conclusion A. Feedback on the Session i) Delta (1) 4 women with little children -their main focus is on programming -not enough cross sectional representation of all library users (2) Would be beneficial to separate the groups and then bring it all together. For example, seniors. Please also complete our survey - go to www.colleyville.com TODAY! and the link is located on the home page.