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Home My WebLink AboutLibrary Board-Agenda Packets-11/14/2016City of Colleyville Page 1 City of Colleyville Colleyville Library Board Agenda City Hall 100 Main Street Colleyville, Texas 76034 817.503.1000 www.colleyville.com Monday, November 14, 2016 6:00 p.m. Colleyville Public Library 110 Main Street 1.CALL TO ORDER 2.APPROVAL OF MINUTES August 29, 2016 3.REGULAR AGENDA ITEMS 3a Introduction of new Colleyville Library Board members 3b Review Colleyville Library Board Bylaws 3c City of Colleyville Fiscal Year 2017 (FY 2017) budget update 3d Update on the Colleyville Public Library LongRange Plan 20162021 3e Discussion of Items for Future Agendas 4.REPORTS 4a Librarian's Report 4b Friends of the Colleyville Public Library Report 4c Colleyville Public Library Foundation Report 5.CITIZEN COMMENTS/PRESENTATIONS REGARDING ITEMS NOT ON THE AGENDA 6.ADJOURNMENT I hereby certify this agenda was posted on City Hall bulletin boards Thursday, November 10, 2016 by 5:00 p.m. Kristi Isbell, Administrative Assistant Colleyville Library Board Agenda November 14, 2016 City of Colleyville Page 2 A quorum of the Colleyville City Council and/or any other Colleyville Board, Commission, or Committee may be in attendance at this meeting. Any matter on this agenda may, at the discretion of the governing body, be opened for public comment and discussion. If you plan to attend this public meeting and have a disability that requires special accommodations, please advise the Library Assistant at least 48 hours in advance at 817.503.1150, and reasonable accommodations will be made to assist you. City of Colleyville Page 1 City of Colleyville Colleyville Library Board MINUTES City Hall 100 Main Street Colleyville, Texas 76034 817. 503.1000 www.colleyville.com Monday, August 29, 2016 6:00 p.m. Colleyville Public Library 110 Main Street 1.CALL TO ORDER Chair Vernon Noronha called the meeting of the Colleyville Public Library to order at 6:04 p.m. ROLL CALL Present Board members: Chairperson Vernon Noronha, Nancy Andrews, Molly Skinner, Billie Tuttle, Seanna Billinger, Shanthi Kannan, and Joan Roberts; Library and Recreation Director Mary Rodne and Library Administrative Assistant Kristi Isbell Absent Board Members Kay Newton; Ex Officio Cecilia Monacelli 2. APPROVAL OF MINUTES June 13, 2016 A motion was made by Molly Skinner and seconded by Seanna Billinger to approve the June 13, 2016 minutes. The motion was approved unanimously. 3. REGULAR AGENDA ITEMS 3a Election of Chair and Vice-Chair Chair Vernon Noronha stated that the August 29, 2016 meeting would be his last to preside over Library Board because of his relocation out of state. Director Rodne explained that, due to the resignations of both the Vice-Chair and Chair positions, an election of officers would need to be held in order to proceed. A motion was made by Billie Tuttle and seconded by Molly Skinner to nominate Kay Newton for Chair of the Colleyville Library Board. A motion was made by Nancy Andrews and seconded by Billie Tuttle to nominate Molly Skinner as Vice-Chair of the Colleyville Library Board. The motion was approved unanimously. 3b Library Board appointments update Director Mary Rodne stated that City Council was reviewing the previous board appointment timeframes (in September and December) for all City boards and that Colleyville Library Board Minutes August 29, 2016 City of Colleyville Page 2 Library Board members with expiring terms in September had received a request to continue with their term until the review process was complete. 3c City of Colleyville Fiscal Year 2017 (FY 2017) budget update Director Rodne presented an update on the Colleyville Public Library FY2017 budget and provided a brief history of the funding that supports Library services, including City General Fund, Voluntary Library Fund, CEDC (Colleyville Economic Development Corporation) Fund, and Library Donation Fund. Rodne noted that it was proposed, for FY2017, that funding for materials and programs be moved from the General Fund to the Voluntary Library Fund, as well as, various technology expenses be moved from the General Fund to the CEDC Fund. 3d Approval of the use of the Voluntary Library Fund for purchase of library materials, materials processing supplies, and library programs. Director Rodne presented an overview of the Voluntary Library Fund report, which gave projections through September 2016. Rodne stated that the anticipated available funds were about $159,011 and requested $150,000 be used for the purchase of library materials, materials processing supplies, and programs. The board discussed the proposed expenditures of $150,000 for the purchase of collection materials, materials processing supplies, and library programs. Joan Roberts questioned the possibility of increasing the expenditure amount to better accommodate the proposed FY 2017 budget adjustments. A motion was made by Shanthi Kannan and seconded by Joan Roberts to make a recommendation to City Council to proceed with the expenditure of these funds for the purchase of library materials, materials processing supplies, and library programs, in an amount not to exceed $155,000 for the FY2017 budget year. The motion was approved unanimously. Rodne noted that this recommendation would be included as a consent agenda item at a City Council meeting in the near future. 3e Discussion of Items for Future Agendas The next regularly scheduled meeting was tentatively set for Monday, October 10, 2016. 4. REPORTS 4a Librarian's Report A. Monthly Statistics: Director Rodne provided an overview of the statistics for the months of June and July 2016. Director Rodne explained the difference in statistics reporting between Overdrive, our previous digital materials provider, to 3M Cloud, the new digital materials provider. Colleyville Library Board Minutes August 29, 2016 City of Colleyville Page 3 B. Donations: Rodne stated that the Library received a total of $500.00. In June, the Library received $500.00 from the Friends of the Colleyville Public Library to purchase Summer Reading Program prizes. C. Library Programs: Rodne provided a summary of the Summer Reading Program and discussed highlights included within the Summer Reading Program Spotlight. Rodne noted that the August adult speaker program, Afternoon Tea with Rose Mary Rumbley, received positive feedback and that similar speaker programs were being considered for next summer. Rodne explained that registration for Fall Programming would begin on Tuesday, September 6, 2016. Rodne provided the following dates for upcoming City events: Haunted Trail Fest on Saturday, October 15, and the Christmas Tree Lighting Celebration on Friday, December 2. 4b Friends of the Colleyville Public Library Report Friends President Joan Roberts reported on behalf of the Friends and noted that the Friends donated $500.00 in support of the adult program, Afternoon Tea with Rose Mary Rumbley. Roberts provided information regarding their election of officers and noted their next meeting would be Thursday, September 1, 2016 at 6:30 p.m. Additionally, Roberts explained that the Friends’ meetings were open to the public and all were encouraged to attend. 4c Colleyville Public Library Foundation Report Rodne reported on behalf of the Colleyville Library Foundation and announced that the Foundation would be participating in North Texas Giving Day on September 22, 2016. Rodne further explained that the Foundation would be re-introducing the Big Piggy Bank Fill fundraiser toward the end of the year. 5. CITIZEN COMMENTS/PRESENTATIONS REGARDING ITEMS NOT ON THE AGENDA There were no citizen comments/presentations regarding items not on the agenda. 6. ADJOURNMENT A motion was made by Molly Skinner and seconded by Joan Roberts to adjourn the meeting of the Colleyville Library Board at 7:06 p.m. The motion was approved unanimously. Colleyville Library Board Minutes August 29, 2016 City of Colleyville Page 4 APPROVED BY A VOTE OF __ AYES, __ NAYS, AND __ ABSTENTIONS ON THIS THE ________ DAY OF _______________ _____. Minutes taken and prepared by: Kristi Isbell Administrative Assistant City of Colleyville Page 1 City of Colleyville Colleyville Library Board Agenda Briefing City Hall 100 Main Street Colleyville, Texas 76034 www.colleyville.com Agenda Number 3a Agenda Date 11/14/2016 Number Type Regular Agenda Items Department Library Title Introduction of new Colleyville Library Board members Explanation This item allows for the introduction of new Colleyville Library Board members. Attachments 1.Colleyville Library Board 2016-2017 Updated 11/3/2016 LIBRARY BOARD PLACE 1 Kay Newton 6002 Meadowhill Drive Colleyville, TX 76034 H: (817) 421-0139 gksafig@aol.com TERM: Sep 2015 - Sep 2017 PLACE 2 Linda Barton 6500 Talbot Trail Colleyville, TX 76034 H: (925) 548-1435 linda.barton@me.com TERM: Sep 2016 - Sep 2018 PLACE 3 Nancy Andrews 508 Colleyville Terrace Colleyville, TX 76034 W: (817) 917-1940 H: (817) 281-5559 nancya@sbcglobal.net TERM: Sep 2015 – Sep 2017 PLACE 4 Molly Skinner 309 Chestnut Bend Colleyville, TX 76034 W: (214) 536-7219 H: (817) 485-7354 mollyskinn@aol.com TERM: Sep 2016 - Sep 2018 PLACE 5 Billie Tuttle 202 Madison Square Colleyville, TX 76034 W: (817) 991-1170 H: (817) 581-4188 tuttlebob@sbcglobal.net TERM: Sep 2015 - Sep 2017 PLACE 6 Merry Graves 6007 Montford Drive Colleyville, TX 76034 H: (817) 637-3077 jmgraves3@verizon.net TERM: Sep 2016 - Sep 2018 PLACE 7 Seanna Billinger 1616 Devon Drive Colleyville, TX 76034 H: (361) 728-6309 seannabillinger@yahoo.com TERM: Sep 2016 - Sep 2018 ALTERNATE 1 Joan Roberts 5105 Overhill Drive Colleyville, TX 76034 H: (817) 571-5721 Joan-r@att.net TERM: Sep 2015 - Sep 2017 ALTERNATE 2 Shanthi Kannan 4401 Eaton Circle Colleyville, TX 76034 W: (817) 919-8167 H: (817) 868-6810 Shanthi4401@gmail.com TERM: Sep 2015 - Sep 2017 Updated 11/3/2016 EX-OFFICIO Cecilia Monacelli 2504 Meandering Court Colleyville, TX 76034 H: (817) 571-6210 cecilia@monacelli.net TERM: Sep 2016 - Sep 2017 EX-OFFICIO Joan Roberts 5105 Overhill Drive Colleyville, TX 76034 H: (817) 571-5721 Joan-r@att.net TERM: Sep 2017 - Sep 2018 City of Colleyville Page 1 City of Colleyville Colleyville Library Board Agenda Briefing City Hall 100 Main Street Colleyville, Texas 76034 www.colleyville.com Agenda Number 3b Agenda Date 11/14/2016 Number Type Regular Agenda Items Department Library Title Review Colleyville Library Board Bylaws Explanation This item allows the opportunity to distribute and review the bylaws of the Colleyville Library Board. Attachments 1.Colleyville Library Board Bylaws COLLEYVILLE LIBRARY BOARD BYLAWS ARTICLE I – Identification and Purpose The Colleyville Library Board was established by the City Council of Colleyville, Texas, by Ordinance O-04-1466 on June 15, 2004. The purpose of the Colleyville Library Board is to act as an advisory board to the City Council relating to all nature of library facility planning and programming. ARTICLE II – Membership 2.1 The Colleyville Library Board shall consist of seven (7) members, who shall be appointed by the City Council for a two (2) year term; provided three (3) members shall be appointed each odd-numbered year and four (4) members must be appointed each even-numbered year. Places on the Board shall be numbered one (1) through seven (7). The Board shall also consist of two (2) alternates serving two-year terms. Alternates shall be numbered Alternate 1 and Alternate 2. 2.2 Members shall serve without compensation and until their successors are appointed. 2.3 Members must be residents of Colleyville, Texas unless City Council waives the residency requirement. 2.4 In the event of a vacancy on the Colleyville Library Board, Alternate 1 shall fill the unexpired term and Alternate 2 shall be appointed to serve as Alternate 1. In the event of more than one vacancy on the Board, Alternate 1 and Alternate 2 shall fill the unexpired terms. Applications shall be accepted through the City Secretary’s office for the Alternate position(s) and filled by City Council appointment for the length of the unexpired term. 2.5 The City Council, if it deems it desirable, may appoint ex-officio members to the Board. Such ex-officio members shall be appointed on an annual basis and the term of office of such ex-officio members shall be one year from the date of appointment. Such ex-officio members shall have no voting authority. In consideration of appointment of ex-officio members to the Board, the President of the Friends of the Colleyville Public Library and the President of the Colleyville Public Library Foundation shall be appointed to serve as ex-officio members with concurrent terms of the Presidents of the Friends of the Colleyville Public Library and the Colleyville Public Library Foundation. Page 2 of 3 Colleyville Library Board Approved February 11, 2013 2.6 If a member of the Colleyville Library Board fails to maintain a seventy-five percent 75%) attendance record for all regularly scheduled meetings, the Chair or staff liaison will notify the City Secretary. City Council may, at its discretion, declare a vacancy, advertise the open position, or appoint a replacement without advertising. ARTICLE III – Officers 3.1 The officers of the Colleyville Library Board shall be the Chair and the Vice Chair. 3.2 The Colleyville Library Board shall elect the Chair and Vice Chair from among the members annually. The officers shall serve one-year terms or until a successor is elected. 3.3 In the event of resignation or incapacity of the Chair, the Vice Chair shall serve as the Chair for the unexpired portion of the term. 3.4 City staff shall take minutes of the meeting and serve as custodian of Colleyville Library Board records. ARTICLE IV – Meetings 4.1 Regular meetings shall be held bi-monthly on the second Monday of the month at 6:00 p.m. at the Colleyville Public Library, located at 110 Main Street. Meeting dates, times and location may be changed as necessary. 4.2 Members unable to attend a regular meeting shall notify the Chair or staff liaison by noon of the meeting day. 4.3 A majority of the voting Colleyville Library Board members shall constitute a quorum to conduct business of the Library Board. The act of the Colleyville Library Board members, present at a meeting, at which a quorum is in attendance, shall constitute the act of the Colleyville Library Board. 4.4 Meeting agendas will be posted on the City Hall bulletin boards and the City’s web site 72 hours prior to a meeting. Meeting agenda packets will be available to the public on the City’s website 72 hours prior to a meeting. Approved meeting minutes will be included in City Council agenda packets under Reports. 4.5 Meeting agenda packets will be distributed to each member 72 hours prior to a meeting. 4.6 The Chair shall preside at all meetings. In the absence of the Chair, the Vice Chair shall preside. 4.7 The Chair may recognize individuals wishing to speak regarding an item on the agenda. Page 3 of 3 Colleyville Library Board Approved February 11, 2013 4.8 Special meetings may be called at the request of the Chair or three members of the Colleyville Library Board for the transaction of business. Posting and notification meeting requirements shall apply to special meetings. 4.9 The Colleyville Library Board may establish sub committees as deemed appropriate. Such committees will be dissolved upon completion of the charge or task. ARTICLE V – Duties and Responsibilities 5.1 The Colleyville Library Board acts in an advisory capacity to the City Council in all matters pertaining to the library facility planning and programming, including development of long range capital improvement programs. 5.2 Recommend policies for library services, and the adoption of standards for public library facilities and their financial support. 5.3 Receives requests for public funding for educational purposes of any public or private person(s), associations or business entities, and forward such requests with recommendations to City Council. 5.4 Review the annual operating budget and capital improvement requests related to library programs with the Library Director, and provide recommendations to the Director for submission to the City Manager or designee for consideration. 5.5 Cooperate with City boards, commissions, and committees, other governmental agencies, civic groups, and all citizens of the City in the advancement of sound library planning and programming. 5.6 Board members will take the Attorney General Texas Open Meetings Act on-line training course, available on this link. http://www.oag.state.tx.us/open/og_training.shtml#22, or you may obtain a DVD of the training course from the City Secretary, and provide a copy of the Certificate of Course Completion to the City Secretary. The training must be completed not later than the 90th day after the date the member takes the oath of office or otherwise assumes responsibilities as a member of the governmental body. ARTICLE VI – Amendments 6.1 These bylaws may be amended by a majority vote at any regular meeting, if all members have been notified of the proposed amendment 72 hours prior to such meeting. Amendments must be in compliance with applicable City ordinances. City of Colleyville Page 1 City of Colleyville Colleyville Library Board Agenda Briefing City Hall 100 Main Street Colleyville, Texas 76034 www.colleyville.com Agenda Number 3c Agenda Date 11/14/2016 Number Type Regular Agenda Items Department Library Title City of Colleyville Fiscal Year 2017 (FY 2017) budget update Explanation Library and Recreation Director Mary Rodne will present an update on the approved Colleyville Library Fiscal Year 2017 budget. City of Colleyville Page 1 City of Colleyville Colleyville Library Board Agenda Briefing City Hall 100 Main Street Colleyville, Texas 76034 www.colleyville.com Agenda Number 3d Agenda Date 11/14/2016 Number Type Regular Agenda Items Department Library Title Update on the Colleyville Public Library Long-Range Plan 2016-2021 Explanation Library Director Mary Rodne will provide an update on the Colleyville Public Library Long-Range Plan 2016-2021. Attachments 1.Colleyville Library Long-Range Plan 2016-2021 COLLEYVILLE PUBLIC LIBRARY Final Report 3.22.2016 Prepared by Hidell and Associates Architects, Inc. LONG-RANGE PLAN 2016 -2021 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN 2016 -2021 Prepared for City of Colleyville, Texas Colleyville Public Library by Hidell and Associates Architects, Inc. For more information, please contact: 110 Main Street Colleyville, TX 76034 817.503.1000 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Table of Contents P A G E | i TABLE OF CONTENTS ACKNOWLEDGEMENTS ............................................................................... iv LIBRARY PERFORMANCE ASSESSMENT ....................................................... 1 INTRODUCTION .......................................................................................... 1 COMMUNITY FACTORS IMPACTING THE LIBRARY ............................................ 2 COMMUNITY DEMOGRAPHICS ........................................................................................................ 2 CONSUMER TRENDS ........................................................................................................................ 3 COMMUNITY OPINION REGARDING THE COLLEYVILLE PUBLIC LIBRARY ............. 5 PEER LIBRARY COMPARISON ........................................................................ 6 LIBRARY SERVICES ASSESSMENT ............................................................... 7 OVERVIEW OF CURRENT LIBRARY SERVICES .................................................. 7 ASSESSMENT OF THE LIBRARY’S COLLECTION ............................................... 7 COLLECTION UTILIZATION ................................................................................................................ 8 ASSESSMENT OF THE LIBRARY’S TECHNOLOGY .............................................. 9 ASSESSMENT OF THE LIBRARY’S PROGRAMMING .......................................... 10 ASSESSMENT OF THE LIBRARY’S FACILITY ................................................... 11 CONCLUSIONS .......................................................................................... 13 What the Library does well… ....................................................................... 13 What the Library can do to improve… .......................................................... 13 LIBRARY SERVICE RECOMMENDATIONS ................................................... 14 Reallocate collection development to meet patron use patterns ....................... 14 Transition to a single service point on the first floor ....................................... 14 Revise public access to technology .............................................................. 15 Update and increase the number of reader seats ........................................... 15 Improve access to popular materials............................................................ 16 Revise access to children’s programs ........................................................... 17 Engage the aging population....................................................................... 17 First Floor Organizational Layout – Scheme One ........................................... 18 First Floor Organizational Layout – Scheme Two ........................................... 18 Implementation Plan One ........................................................................... 19 APPENDIX - LIBRARY UTILIZATION RESULTS ........................................... 20 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Table of Contents P A G E | ii GENERAL USE STATS ................................................................................. 20 Computer and Study Room Use – Lower Floor.............................................................................. 20 Transactions – Lower Floor ............................................................................................................ 21 Total Adult Circulation – Lower Floor ............................................................................................ 22 Total Children’s Circulation – Upper Floor ..................................................................................... 23 Use per Hour – Lower Floor ........................................................................................................... 24 Use per Hour – Upper Floor ........................................................................................................... 25 Average Use per Item (Adult Collection) – Lower Floor ................................................................ 26 Average Use per Item (Children’s Collection) – Upper Floor ......................................................... 27 Collection Utilization (Adult Collection) – Lower Floor .................................................................. 28 Collection Utilization (Children’s Collection) – Upper Floor .......................................................... 29 CURRENT LAYOUT ..................................................................................... 30 Lower Floor .................................................................................................................................... 30 Upper Floor .................................................................................................................................... 31 WHAT THE USE NUMBERS INDICATE ........................................................... 32 Proposed Layout Analysis - Lower Floor ........................................................................................ 32 Proposed Layout Analysis – Upper Floor ....................................................................................... 33 APPENDIX - SURVEY RESULTS .................................................................. 34 Q1: Do you have a library card? .................................................................. 34 Q2: When was the last time you used the Colleyville Public Library services? .... 35 Q3: Please rate us on the following: ............................................................ 36 Q4: What do you typically do when you visit the Colleyville Public Library? (Select all that apply) ........................................................................................... 37 Q5: How do you feel the Colleyville Public Library compares to other area libraries? .................................................................................................. 38 Q6: Over the next five years, do you expect your use of the Colleyville Public Library to increase, decrease or remain the same? ........................................ 39 Q7: If you have not used the Colleyville Public Library in the past year, please tell us why: (Select all that apply) .................................................................... 40 Q8: When you are looking for books, movies, music, where do you go? (Select all that apply) ............................................................................................... 41 Q9: What is the most convenient time for you to visit the library? ................... 42 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Table of Contents P A G E | iii Q10: What is the role of the Colleyville Public Library? (Select all that apply) .... 43 Q11: What additional services would enhance your experience in the future? (Please select importance of each) .............................................................. 43 Q11: What additional services would enhance your experience in the future? (Please select importance of each) (Con’t) .................................................... 44 Q12: What library improvements will enhance your experience in the future? (Please select importance of each) .............................................................. 46 Q13: Do you use technology in your everyday life? (such as a smartphone, tablet, e-reader, or computer) .............................................................................. 47 Q14: Please select the following statement that applies to your use of technology: ............................................................................................................... 47 Q15: Please select the following statement that applies regarding your digital download use: .......................................................................................... 49 Q16: How do you typically find out about Colleyville Public Library programs? (Select all that apply) ................................................................................ 50 Q17: Do you have children under the age of 18 in your household .................. 50 Q18: Are you a Colleyville resident? ............................................................ 51 APPENDIX – PEER LIBRARY ANALYSIS ..................................................... 53 Total Circulation Per Capita, FY2014 ............................................................ 53 Library Visits Per Capita, FY2014 ................................................................. 54 Adult Physical Circulation Per Capita, FY2014 ................................................ 55 Adult Digital Circulation Per Capita, FY2014 .................................................. 56 Children’s Physical Circulation Per Capita, FY2014 ......................................... 57 Program Attendance Per Capita, FY2014 ...................................................... 58 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Table of Contents P A G E | iv ACKNOWLEDGEMENTS The planning team would like to recognize and thank the Community members and Staff members for their knowledge, assistance, and insight throughout the process of developing this plan. The contributions of the following people are appreciated and help make this document possible: Library Board Vernon Noronha, Chair Kay Newton Victoria Kennedy- Ziegler Nancy Andrews Molly Skinner Billie Tuttle Seanna Billinger Joan Roberts Nancy Tuuling – Ex Officio, Friends Cecilia Monacelli – Ex Officio, Foundation Thad Bolline (former) Jerome Davis (former) Charna Logan-Gray (former) Sue Anne Martinez (former) Library Staff Mary Rodne, Library Director Kara Teeter, Adult Services Librarian Jack Pawlowski, Circulation / Technical Services Librarian Lani Hahn, Youth Services Librarian Cindy Appleby (former Circulation / Technical Services Librarian) Erica Gill (former Adult Services Librarian) Mayor and City Council Mayor David Kelly Mike Taylor, Mayor Pro Tem Carol Wollin, Place 1 Chuck Mogged, Place 2 Chris Putnam, Place 3 Jody Short, Place 4 Nancy Coplen, Place 5 Tom Hart, Place 5 (former) City Staff Jennifer Fadden, City Manager Chris Fuller, Deputy City Manager Terry Leake, Former Assistant City Manager / CFO LIBRARY PERFORMANCE ASSESSMENT COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Performance Assessment P A G E | 1 LIBRARY PERFORMANCE ASSESSMENT INTRODUCTION The Colleyville Public Library Long-Range Plan provides a framework for the delivery of library services and programs to meet the dynamic needs of the community for the next five years. The report makes recommendations to assist the Library in meeting these needs to best serve the residents of Colleyville. During the planning stage, focus groups were conducted, an online survey was circulated, and usage of the existing collection and services were analyzed. The final plan provides recommendations to address space requirements in relation to technology, programming space due to changing service trends and collection development based upon usage. Today, public needs and usage are driving libraries to change, and the internal configuration of the facility will determine the types of services it can offer. The Library serves the cultural, educational, and intellectual needs of Colleyville residents of all ages. First and foremost, the Library works to ensure that residents will have anytime/anywhere access to materials in a variety of formats. Secondly, the Library offers an array of early literacy programs and services. Third, the Library is a resource that provides materials and programs for lifelong learning, giving Colleyville residents the opportunity to explore topics of interest for self-directed personal growth and development opportunities throughout their lives. In fiscal year 2014, the Library had 134,314 visitors and 50 percent of Colleyville residents were library card holders. Colleyville residents of all ages will have state-of-the-art library services, accessible “Anytime, Anywhere.” The Library is responsible for the following core services: Provide reading, viewing, and listening materials Provide early literacy programs and services to create young readers Provide resources for lifelong learning The mission of the Library is: COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Performance Assessment P A G E | 2 COMMUNITY FACTORS IMPACTING THE LIBRARY COMMUNITY DEMOGRAPHICS The Colleyville Public Library serves Colleyville residents with an estimated service population of 23,740. In FY2014 the Colleyville Public Library had 12,131 resident cardholders and 1,607 non-resident cardholders from surrounding cities that offer reciprocating services. The community is one of the most affluent and highly educated communities of the Dallas-Fort Worth Metroplex, with a median household income of $153,021 and nearly two-thirds of the city’s population over 18 having an associates college degree or higher. The Colleyville community has a median age of 45.6, which is significantly higher than the 33.6 median age of Texas residents. The median age has increased from 40.0 in 2000 to 45.5 in 2010 and 45.6 in 2013. The largest changes in population since 2000 include a decline in those aged between 35-44 and an increase in those aged 60 and 64. Aging Population. A 2013 “Internet & American Life Library Services” survey found that Americans with children are the most likely users of the public library and as Americans age (50+) library use declines. In this same study older adults cited a decline in use do to a lack of programs and services tailored to their needs. The expectation of library service is different for the boomer generation (those born between 1946-1964) than previous generations. As they retire and shift life focus, the Library must address their needs and engage them. The Library will need to implement programs and services to engage this segment of the population, as 31.5% of Library card holders are boomers. Partnering with organizations that currently provide services to age 50+ citizens will allow the Library direct access to identify need and expand services. The Colleyville Public Library currently partners with the Colleyville Senior Center to provide programming and outreach. Moving forward this strategic partner will be valuable to keep the aging population engaged. Affluence and Education. National statistics indicate wealthy and highly educated people are more likely to use libraries, with 50% of those with household incomes over $75,000 and 56% of those with a college degree having used a public library. With a median household income of $153,021, and nearly two-thirds of adults with a college degree, Colleyville citizens most likely have access to a computer at home or work. These same citizens are more likely to have access to mobile devices with internet access. The need to provide wireless access, appropriate seating and power for those patrons that bring laptops, tablets, smartphones, and e-readers will increase. The Colleyville Public Library’s current furniture configuration limits this type of use. Additionally, the proliferation of mobile devices (tablets, smartphone, e- readers) is impacting the Library collection, as approximately one-third of all Library visits were on Overdrive (the digital collection portal). COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Performance Assessment P A G E | 3 CONSUMER TRENDS Consumers are increasingly utilizing technology for the delivery of information and entertainment, which is having an effect on the public library. Access to information is just a click away and with the proliferation of mobile devices (laptop, smartphones, tablets, and e-readers) and that access has extended to an “Anywhere, Anytime” expectation by consumers. This is impacting library services as consumers expect easy access to a digital collection and are continually searching for comfortable spaces with free Wi-Fi. A recent 2013 Pew research study among American adults 16 and older who read at least one book in the past year found that:  Book Sales – Twenty-eight percent were e-books, which is up from seventeen percent three years ago, however the vast majority of e-book readers also enjoy printed books.  Ownership - Ownership of tablet and/or e-book readers increases in adults with higher education and income levels. Forty-six percent of adults with a household income above $75,000 and a college degree have read an e-book in the past twelve months.  Transformation - Growing public support for libraries to move books out of the library to create space for community and tech spaces is up to seventy percent (Americans ages 16+). These trends are having an impact on library collections and services as consumers’ habits are changing. Digital Collection. The future adoption rate and use of e-books for public library patrons is difficult to predict, but these consumer trends indicate the digital collection will grow, potentially replacing a portion of the physical collection. This shift to include access to more digital content will require the library to maintain a strong online presence and continually evaluate the physical amenities and services offered. Technology. The public library has a long history of providing communities with access to technology. Since the Library opened in 2003, the Colleyville Public Library has offered access to public computers. Over the years, the Library has expanded the technology it offers patrons, such as wireless access, self-check-out and self-check-in machines. These types of technology allow the public to quickly return and get new items, and have the added benefit of making staff more efficient. COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Performance Assessment P A G E | 4 Transformation. As information has become easier to access, libraries are modifying their physical spaces to stay relevant. The library as a warehouse of information is an outdated concept. The library of the 21st century is a social place, a community workshop, a hub filled with the tools of knowledge. The overall mission of the public library remains a cornerstone of our free society: providing free and fair access to information anytime, anywhere. Libraries must evaluate and modify their existing collections and services to meet these shifting community needs. By identifying materials, services, and spaces that are inefficient or underutilized, the Library can find space and shift funds to help meet these changing needs. Time Compression. The spectrum of human need is continually expanding. The paradigm of “need” is changing, evolving, and most importantly, speeding up. Time compression is affecting nearly every aspect of our lives, but as we compress our time, we are also compressing our needs. Today people sleep, on average, two hours less per night than 80 years ago. People are eating lunch and dinner on the run and younger generations are multitasking experts, surfing the web and watching TV at the same time. A recent Internet & American Life Library Services Survey found 43 percent of the people in our society are having trouble making decisions because of sheer data overload. This shift in human behavior is having an impact on the Library, as people expect streamlined access to materials and services. COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Performance Assessment P A G E | 5 COMMUNITY OPINION REGARDING THE COLLEYVILLE PUBLIC LIBRARY As part of the overall needs assessment process, the planning team engaged the community to assess overall satisfaction, as well as current and future needs. A survey was distributed which resulted in 1,386 total participants of which 71 were not current Library cardholders and 118 were nonresidents. Questions included assessment of the Colleyville Public Library’s current conditions, challenges (current and future), strengths, barriers and expectations, and what services the Library might provide to address those outcomes / findings. The results indicated an overall satisfaction with Library services and staff. Participant Snapshot 1,386 total participants 95% are Colleyville Public Library card holders 87% have used the Library in the past year 44% have children at home 58% have used the Library in the last month  Respondents find weekday afternoons the most convenient time to visit the Library.  41 percent of respondents find out about Library programs and services via the Library website.  94 percent of respondents believe the role of the Library includes providing books, movies, and music for people to borrow, which the Library does currently.  43 percent of respondents pick-up holds when visiting the Library.  Respondents overwhelmingly find the staff helpful and pleasant.  Most check out books, movies and music when visiting the Library.  Respondents noted the limited digital collection as a barrier for use.  80 percent of respondents expect their use of digital downloaded content to increase over the next five years. How the Participants Use the Library What the Participants Thought Who Participated COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Performance Assessment P A G E | 6 85 percent want an increased selection of downloadable books. 94 percent want an increased selection of bestselling books. Respondents want additional access to children’s programs. Access to more comfortable seating for reading, studying, or meeting with friends. Ability to return digital materials early. A “clearer and simpler way to download e-books and videos.” Increased access to bestselling books. Increased access to books that are part of a popular series. PEER LIBRARY COMPARISON The Colleyville Public Library performs very well within the State of Texas. Utilizing the Texas Public Library Statistics for 2014, the planning team compared the Colleyville Public Library vs. communities with a population of (15,000-24,999) and the state average for all libraries. The Colleyville Public Library excels in key performance criteria such as library visits per capita (18 percent above state average), circulation per capita (88 percent above state average), and circulation per hour (three times the state average). The high circulation per capita and circulation per hour statistics are a good indication the collection is being used by the Colleyville community. The digital collection for Colleyville is circulating at a rate 2.3 times the state average. As more patrons shift to accessing the collection digitally, the statistic of library visits per capita indicates the facility and programs remain relevant to community needs. Peer Library Analysis Colleyville FY 2014 Average 15,000 – 24,999 population FY2014 Average Statewide FY2014 Total Circulation 9.60 items/capita 4.74 items/capita 5.10 items/capita Library Visits 5.48 visits/capita 3.27 visits/capita 4.63 visits/capita Adult Digital Circulation 0.61 items/capita 0.33 times 0.26 times Adult Physical Circulation 4.42 items/capita 2.80 items/capita 3.03 items/capita Children’s Physical Circulation 4.54 items/capita 1.58 items/capita 1.76 items/capita Adult and Children’s Program Attendance 0.78 /capita 0.38 /capita 0.63 /capita Reference Appendix for Peer Library Analysis What the Participants Want Additional needs identified include LIBRARY SERVICES ASSESSMENT COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Service Assessment P A G E | 7 LIBRARY SERVICES ASSESSMENT OVERVIEW OF CURRENT LIBRARY SERVICES Overall, the planning team found the Colleyville Public Library to be a well-organized, active public library. The Library is separated on two floors with the adult, teen, and staff areas located on the first floor and the children’s area and program rooms located on the second floor. The facility is in good shape and well maintained. The Library includes adult and children’s collection areas, ten adult and twelve children public access computers, three study rooms, a dedicated teen room, a dedicated storytime room, a dedicated craft room and support staff spaces. The Library provides access to adult, teen and children’s collections, and table and lounge seating. The facility has maximized its capacity in providing adequate space for collections, programs and services to the community. ASSESSMENT OF THE LIBRARY’S COLLECTION The collection is well-managed and well-organized. The Library’s overall circulation of 9.60/items per capita is well above the state average, and is an indication of use by Colleyville citizens. The circulation by collection breakdown indicates Adult Audio/Video and Children’s Picture Books as significant leaders in the number of checkout by patrons. These are very typical results for suburban public libraries, as the most popular collections are typically children’s books, DVD’s (both children’s and adult) and new releases. In 2014, approximately sixty percent of all items checked out at the Library fit into these four collections. Where this result is typical, it fails to give a true indication of the actual use of each collection, as the A/V collections have a lending time different than that of new releases. To get a true indication of use, a collection utilization formula was applied. Circulation by the Numbers (FY2013-2014) COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Service Assessment P A G E | 8 COLLECTION UTILIZATION The planning team evaluated the utilization of each collection by taking the collection turnover and dividing by the circulation period. The collection turnover is a data point that represents how frequently a given collection is checked-out. The circulation period for the Library is 21 days for books and seven days for Magazines, Adult DVDs, Children’s DVDs, and Music CDs. The resulting utilization percentage is the amount of collection in circulation at any given time revealing the intensity of use. Applying this formula to each collection, gives a resulting map of use. The top three most utilized collections were the Board Books (54 percent), New Releases (52 percent), and Digital downloads (35 percent). Library planners use a 20 percent utilization for any given collection to determine the number of shelves required. Having 20 percent of the collection in circulation at any given time allows access to high demand items, without high wait times. The Colleyville Public Library’s utilization results indicate a need to expand these collections to meet demand. Conversely, the Adult Fiction and Non Fiction collections have a low utilization, which can be attributed to a shift in access to content online, and how the Library displays the collections. The Library displays many popular Fiction and Non Fiction items in the new book collections, providing patrons easy access. These results indicate a need to evaluate and transition collections. Adult Collection Utilization Children’s Collection Utilization 54% COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Service Assessment P A G E | 9 Additionally as a rule of thumb, the shelf life of a book is measured by the number of times it circulates with an average shelf life of forty check outs. Given the high volume of circulation for these collections (8.22 for New Releases and 9.08 for Board Books) one would expect to replace approximately 20 percent of this collection annually to maintain a current and visually appealing collection. The Library can evaluate each collection to determine high circulation items and shift collection allocation toward these high use items. Conversely, the Library currently has several collections which are underutilized that need evaluation as well. Growth of the collections is currently constrained by the limits of the Library facility; therefore, to add additional items to the heavily used collections will require a reduction of items that are circulating less frequently. ASSESSMENT OF THE LIBRARY’S TECHNOLOGY The Colleyville Public Library provides a basic level of technology access to the community with 22 public computers, a digital projector in each community meeting room and a large format monitor in the teen room. Checking materials in and out has been streamlined for both patrons and staff with the addition of six self-check machines and two automated book returns (exterior and interior). A digital sign in the lobby provides marketing opportunities and access to online catalogs assisting the public searching for materials. Library users’ expectations change as new and more advanced technology becomes available to the general public. These changing expectations require the Library to assess and implement new technologies as people’s needs change. Currently, the adult public computers are underutilized, with patrons using them approximately 20 percent of available hours. This can be attributed to public adoption of mobile devices and access to computers at home or work. Patrons have access to mobile phones, tablets and computers they carry with them, which has shifted the demand of the Library from providing public computer access to providing a robust Wi-Fi system and access to power for these mobile devices. The planning team recommends transitioning the adult public computers to a flexible furniture system. The existing large stations in which the computers are located were originally designed as a study area. These oversized units take up a lot of room and do not provide any flexibility. Transitioning to an open table style furniture system will provide space for the adult public computers, as well as, space for people who bring their own devices. The children’s area includes two types of fixed computer systems which provide access to toddler and juvenile age ranges. Due to a proprietary software system, the Library is not able to track computer use for the toddler computers. The computers that allow tracking indicate consistent usage during available hours. The Library can implement a visual tracking method for the toddler computers to evaluate use and make adjustments accordingly. COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Service Assessment P A G E | 10 ASSESSMENT OF THE LIBRARY’S PROGRAMMING The Colleyville Public Library is a vibrant amenity in the Colleyville community. The children’s programming offered at the Library is comprehensive and well-attended. The second floor programming rooms were utilized 76 percent of available hours. Many of the most popular children’s programs require registration and quickly reach capacity. The community expressed a need for increased access to these popular children’s programs that quickly reach capacity. In particular, patrons noted in the online survey the spots in the programming for 2 to 4 year old children are sometimes at maximum capacity. The planning team recommends evaluation of these popular programs, moving the location to a larger capacity room, or adding a second time to increase availability. As stated earlier in the report the demographics of Colleyville will have an effect on use, as national statistics indicate that as a population ages, they often become disconnected with the public library. The Colleyville Public Library does a great job marketing to children and providing quality programming. Working with the Recreation staff at the Colleyville Senior Center, the Library does engage the aging population through joint programming. The Library can expand on this outreach with an active marketing plan for adult programming. Using outreach efforts as well as surveying the community and the patrons on what program topics would interest them could improve the outcome of participation for adult programming. All Programming (Adult, Children, & Teen) FY2014 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Service Assessment P A G E | 11 ASSESSMENT OF THE LIBRARY’S FACILITY The existing building is 23,280 square feet located at 110 Main Street. The building was originally constructed in 2003, and the second floor was renovated in 2011. The existing location is centrally located within the Colleyville service area, and is attached to the City Hall as part of a municipal complex. The existing building is heavily used by Colleyville community and others with over 134,314 visitors in FY2014. The facility is in excellent condition and well- maintained. Overall, the layout is manageable for patrons and staff, however inefficiencies were found in the first floor layout. The community expressed easier access to popular materials as the most significant change to improve the facility. Many of the popular materials are located in close proximity to the entry on the first floor, however, the experience of finding these items is not as intuitive as it could be. The planning team recommends implementing an enhanced marketing and signage strategy for popular items, both physical and electronic. The first floor layout (furniture, collection, and seating) has not changed much since opening of the facility in 2003. During the renovation of the second floor in 2011, the first floor meeting room and children’s areas were relocated, enabling the Library to create a teen room and provide additional space for seating and mobile shelving. The result is a more open layout, however the remaining desk, seating, technology, and collection layout has remained static. As access to information and technology have changed, the requirements of library spaces has changed. The following items are contributing to the inefficiency of the first floor layout:  Multiple Service Desks - The existing service desk configuration is inefficient and confusing to patrons. The close proximity of two desks (less than 20 feet apart) requires patrons to navigate between them for any needs/questions.  Public Computers - The existing adult public computer furniture is oversized and does not allow flexibility.  Seating Flexibility - The facility lacks flexibility in seating choices for patrons within the adult area. Often a four person table is utilized by only one person.  Access to Power - The existing furniture does not have access to power for personal devices.  Layout - The organization/layout of the facility does not maximize marketing of collections, services and programs.  Lounge Seating - The existing adult lounge furniture is showing wear. The second floor layout contains a combination of programming rooms, storytime, and children’s collection area. The layout is working for the Library’s needs. The online survey results indicated a need to locate a few popular adult materials on the second floor for parents of small children to browse while their children are utilizing the second floor services. The Colleyville Public Library’s core mission for many years has been access to the collection, which remains one of the most important services they provide. Nevertheless, a modern public library is far more than just a warehouse for its COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Library Service Assessment P A G E | 12 physical collection. Reader seating is an important measure of a library’s ability to accommodate visitors who come to read, socialize, and use the collection. Libraries try to provide a range of seating types to meet the needs of a variety of users, including those who wish to sit comfortably while they read or browse current materials, students who need space at a table or groups that need space to spread out and collaborate on projects. There is a lack of lounge and task seating throughout the first floor of the Library. The existing four seat tables are large and most often accommodate one person. A variety of table sizes, both two seat and four seat, as well as, lounge furniture with access to power could greatly improve the flexibility for patron use. CONCLUSIONS COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Conclusions P A G E | 13 CONCLUSIONS What the Library does well… What the Library can do to improve… Circulation is Strong Priority 1 102% ABOVE THE STATE AVERAGE FOR FY2014 234,667 items or 9.6 items per resident IMPROVE ACCESS TO POPULAR MATERIALS  Reallocate collection development to meet patron use patterns, expanding the collection of high use items. It’s a Destination Priority 2 134,314 VISITS FY2014 OR 67% ABOVE THE STATE AVERAGE FOR PEER COMMUNITIES SIMPLIFY USER ENGAGEMENT Programming is Excellent 19,158 LIBRARY PROGRAM ATTENDEES FOR FY2014 120% above the state average and second among peer cities  Increase flexibility of space by transitioning the adult public computers furniture to an open table system.  Transition to one staff service desk on the first floor.  Improve access to popular items.  Increase the variety and type of seating. LIBRARY SERVICE RECOMMENDATIONS DRAFT COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Recommendations P A G E | 14 LIBRARY SERVICE RECOMMENDATIONS Recommendation Reallocate collection development to meet patron use patterns The Colleyville Public Library’s collection management plan is well crafted and gives appropriate weight to the educational, informational, cultural and recreational needs and wants of citizens. Although the collection is well-selected and carefully maintained, the circulation data indicates an imbalance of use by patrons. The high and low use of specific collections indicates a need for a performance based collection management system. Goal The Colleyville Public Library should strive to achieve a balanced collection utilization over the next five years. Action Plan Step 1: Beginning in FY17, evaluate and transition collection funding to provide a balanced collection utilization. Step 2: Beginning in FY17, evaluate a performance based collection management software solution to monitor the collection utilization over the next five years. Recommendation Transition to a single service point on the first floor Goal The current first floor service desk configuration is inefficient and confusing to patrons. The close proximity of two desks (less than 20 feet apart) requires patrons to navigate between them for services. Additionally, these two desks take up a lot of floor space that could be used for display of high use collection items, or additional seating. The Colleyville Public Library should plan to reconfigure the existing service desk configuration to a centrally located single service point. Action Plan The following are two options to create a single service point on the first floor: Option 1: Remove the existing reference desk and transition staff and equipment to the existing circulation desk. Option 2: Purchase a new single service point desk and remove the existing circulation and reference desks. (The report includes two conceptual reconfiguration plans. Reference page 18 for options.) DRAFT COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Recommendations P A G E | 15 Recommendation Revise public access to technology The Colleyville Public Library’s adult public computers are underutilized, as the computers are used 20% of all available hours. This can be attributed to the public’s access to personal computers and high speed internet at home or on mobile devices. The Library has seen an increase in patrons utilizing their own devices, which has increased the need for flexible seating. Goal The planning team recommends the Library transition the adult public computers to a flexible furniture system that will allow access to power for patrons that bring their own devices. Action Plan Replace the existing adult computer furniture with a series of tables that include power for laptops and mobile devices. Recommendation Update and increase the number of reader seats There is a lack of lounge and task seating throughout the first floor of the Library. The existing four seat tables are large and most often accommodate one person. A variety of table sizes, both two seat and four seat, as well as, lounge furniture with access to power could greatly improve the flexibility for patron use. Goal As furniture items meet their lifespan, the Library should replace tables and seats that allow for mobility and power connectivity. Action Plan Step 1: Replace the existing adult lounge seating, as it is worn and needs to be replaced. Step 2: Increase public access to reader seating, as existing furniture items get removed or reallocated. (The report includes two conceptual reconfiguration plans. Reference page 18 for options.) DRAFT COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Recommendations P A G E | 16 Recommendation Improve access to popular materials The existing facility is in excellent condition and well- maintained. Overall, the layout is manageable for patrons and staff, however the community expressed easier access to popular materials as the most significant change to improve the facility. Many of the most popular adult materials are located in close proximity to the entry, however, navigation of these items is difficult without a cohesive marketing plan. As the Library begins to balance the collection utilization, a transition of required collection capacity is anticipated. This will require the Library to reallocate shelving and revise the layout to provide easy access to those popular items. Goal The Colleyville Public Library should evaluate and revise the location and access to popular materials as the amount of collections change. Additionally, the Colleyville Public Library should implement a marketing plan to keep patrons informed of the services available. Action Plan Step 1: Provide signage for current shelving units that display popular items. Step 2: As the popular collections grow and less popular collections decrease, the Library should implement a plan to revise shelving accordingly. Step 3: Provide a minimum of one mobile shelving unit on the second floor with access to popular adult collection items. The Library should track the utilization of these shelves and adjust the location / collection as required. (The report includes two conceptual reconfiguration plans. Reference page 18 for options.) DRAFT COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Recommendations P A G E | 17 Recommendation Revise access to children’s programs Goal Many of the most popular children’s programs require registration and quickly reach capacity. The community expressed a need for increased access to these popular children’s programs that quickly reach capacity. In particular, patrons noted in the online survey the spots in the programming for 2 to 4 year old children are sometimes at maximum capacity. Expand access to popular children’s programs Action Plan The planning team recommends evaluation of these popular programs, moving the location to an existing larger capacity room, or adding a second time to increase availability. Recommendation Engage the aging population Goal The Colleyville community has a median age of 45.6, which is significantly higher than the 33.6 median age of Texas residents. The median age has increased from 40.0 in 2000 to 45.5 in 2010 and 45.6 in 2013. The Library should initiate programs and services to engage this segment of the population, as 31.5% of Library card holders are boomers. To stay relevant with the adult community by offering programming and services specific to their needs. Action Plan The planning team recommends expanding upon the existing partnership with the Senior Center to provide outreach to the aging population. Additionally, the Library should implement an active marketing plan for adult programming and survey community members to determine programs, services, and collections that are relevant to older Library card holders. DRAFT COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Recommendations P A G E | 18 First Floor Organizational Layout – Scheme One First Floor Organizational Layout – Scheme Two DRAFT COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 19 Implementation Plan One A logical progression of next steps should include a strategic approach to the implementation of recommendations. The recommendations with little to no cost impact on the library budget can be implemented upon the approval of the long- range plan. The recommendations with cost implications can be implemented as funding becomes available. Currently the Library Friends, Library Foundation, and individual donations are additional funding sources. Implementation of Recommendations 1.Reallocate collection development to meet patron use patterns The Library has already begun the process of analyzing the various collections to determine items with high and low use. Based on this information the library has started the process of shifting collection allocation to increase access to the high use items. 2.Transition to a single service point on the first floor Upon approval of the long-range plan a further planning process to develop the specific modification such as desk design, and furniture selection will be required to establish the layout, phasing, and cost impacts. The revised furniture layout, type of furniture, and phasing strategies will all impact the total project cost. 3.Revise access to children’s programs Upon approval of the long-range plan the Library should begin evaluation of popular programs to determine the program expansion needs (moving to a larger room or providing a second time). 4.Improve access to popular materials Upon approval of the long-range plan and based upon the analysis of the collection the Library should begin to provide signage for popular items and shift collections accordingly. 5.Revise public access to technology Upon approval of the long-range plan a further planning process to develop the specific furniture selection will be required to establish the layout, phasing, and cost impacts. 6.Update and increase the number of reader seats Upon approval of the long-range plan a further planning process to develop the specific furniture selection will be required to establish the layout, phasing, and cost impacts. The Library previously developed a plan to increase the number of reader seats within the magazine area. Based upon available funding the Library should proceed with the established plan for additional seating in this area. 7.Engage the aging population Upon approval of the long-range plan the Library should expand upon the existing partnership with the Senior Center and implement an active marketing plan for adults. APPENDIX LIBRARY UTILIZATION RESULTS COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 20 APPENDIX - LIBRARY UTILIZATION RESULTS GENERAL USE STATS Computer and Study Room Use – Lower Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 21 GENERAL USE STATS Transactions – Lower Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 22 GENERAL USE STATS Total Adult Circulation – Lower Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 23 GENERAL USE STATS Total Children’s Circulation – Upper Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 24 GENERAL USE STATS Use per Hour – Lower Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 25 GENERAL USE STATS Use per Hour – Upper Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 26 GENERAL USE STATS Average Use per Item (Adult Collection) – Lower Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 27 GENERAL USE STATS Average Use per Item (Children’s Collection) – Upper Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 28 GENERAL USE STATS Collection Utilization (Adult Collection) – Lower Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 29 GENERAL USE STATS Collection Utilization (Children’s Collection) – Upper Floor 54% COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 30 CURRENT LAYOUT Lower Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 31 CURRENT LAYOUT Upper Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 32 WHAT THE USE NUMBERS INDICATE Proposed Layout Analysis - Lower Floor COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Library Utilization Results P A G E | 33 WHAT THE USE NUMBERS INDICATE Proposed Layout Analysis – Upper Floor SURVEY RESULTS COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 34 APPENDIX - SURVEY RESULTS Q1: Do you have a library card? Answered: 1,372 Skipped: 14 Do you have a library card? Answer Options Response Percent Response Count Yes 94.8% 1301 No 5.2% 71 answered question 1372 skipped question 14 Do you have a library card? Yes No COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 35 Q2: When was the last time you used the Colleyville Public Library services? Answered: 1,386 Skipped: 0 When was the last time you used the Colleyville Public Library Services? Answer Options Response Percent Response Count Within the last month 58.2% 807 Between one and three months 16.6% 230 Between three and six months 6.3% 87 Between six months and one year 6.3% 87 More than one year 10.1% 140 Never, I am not a library user 2.5% 35 answered question 1386 skipped question 0 When was the last time you used the Colleyville Public Library Services? Within the last month Between one and three months Between three and six months Between six months and one year More than one year Never, I am not a library user COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 36 Q3: Please rate us on the following: Answered: 1,259 Skipped: 127 2.80 3.00 3.20 3.40 3.60 3.80 4.00 Customer service/staff Quality of collection Quality of programs Library facility Please rate us on the following: Please rate us on the following: Answer Options Excellent Good Fair Poor Rating Average Response Count Customer service/staff 1053 180 17 4 3.82 1254 Quality of collection 480 593 159 12 3.24 1244 Quality of programs 548 515 73 2 3.41 1138 Library facility 904 315 19 3 3.71 1241 Other (Please specify): 111 answered question 1259 skipped question 127 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 37 Q4: What do you typically do when you visit the Colleyville Public Library? (Select all that apply) Answered: 1,265 Skipped: 121 What do you typically do when you visit the Colleyville Public Library? (Select all that apply) Answer Options Response Percent Response Count Pick up materials on hold 42.7% 540 Use the public computers 7.2% 91 Use the wireless network 9.9% 125 Ask library staff for help to find materials 29.5% 373 Read or browse the collection 48.1% 608 Attend adult programs 4.7% 59 Attend children's programs 25.9% 328 Use the library for research 12.6% 159 Use the library to complete homework 5.1% 64 Meet for tutoring 1.4% 18 Visit with friends 4.1% 52 Check out books or magazines 72.1% 912 Check out DVD's, CD's, audio books 54.3% 687 Attend a meeting 5.5% 70 Other (please specify) 8.1% 102 answered question 1265 skipped question 121 42.7% 7.2%9.9% 29.5% 48.1% 4.7% 25.9% 12.6% 5.1%1.4%4.1% 72.1% 54.3% 5.5%8.1% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% What do you typically do when you visit the Colleyville Public Library? (Select all that apply) COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 38 Q5: How do you feel the Colleyville Public Library compares to other area libraries? Answered: 1,259 Skipped: 127 How do you feel the Colleyville Public Library compares to other area libraries? Answer Options Response Percent Response Count Collection and services are not as good as most area libraries. 15.3% 193 Collection and services are about the same as most area libraries 26.7% 336 Collection and services are better than most area libraries 22.6% 284 I am not familiar with the collection and services of other libraries in my area 35.4% 446 answered question 1259 skipped question 127 How do you feel the Colleyville Public Library compares to other area libraries? Collection and services are not as good as most area libraries. Collection and services are about the same as most area libraries Collection and services are better than most area libraries I am not familiar with the collection and services of other libraries in my area COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 39 Q6: Over the next five years, do you expect your use of the Colleyville Public Library to increase, decrease or remain the same? Answered: 1,268 Skipped: 118 Over the next five years, do you expect your use of the Colleyville Public Library to increase, decrease or remain the same? Answer Options Response Percent Response Count Increase 49.5% 628 Decrease 4.5% 57 Remain the same 46.0% 583 answered question 1268 skipped question 118 Over the next five years, do you expect your use of the Colleyville Public Library to increase, decrease or remain the same? Increase Decrease Remain the same COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 40 Q7: If you have not used the Colleyville Public Library in the past year, please tell us why: (Select all that apply) Answered: 33 Skipped: 1,353 If you have not used the Colleyville Public Library in the past year, please tell us why: (Select all that apply) Answer Options Response Percent Response Count I purchase my print books/movies/music/magazines from a local store or online retailer 45.5% 15 I download my books/movies/audio books/music/magazines from another source 42.4% 14 The library does not have the material I like/need 6.1% 2 The items I want are checked out 3.0% 1 I am not familiar with the services at the Colleyville Public Library 30.3% 10 The library location is not convenient 0.0% 0 The library hours are not convenient 3.0% 1 I use another public library 18.2% 6 answered question 33 skipped question 1353 0.0%10.0%20.0%30.0%40.0%50.0% I purchase my print books/movies/music/magazines from a… I download my books/movies/audio… The library does not have the material I like/need The items I want are checked out I am not familiar with the services at the Colleyville Public… The library location is not convenient The library hours are not convenient I use another public library If you have not used the Colleyville Public Library in the past year, please tell us why: (Select all that apply) COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 41 Q8: When you are looking for books, movies, music, where do you go? (Select all that apply) Answered: 33 Skipped: 1,353 When you are looking for books, movies, music, where do you go? (Select all that apply) Answer Options Response Percent Response Count Colleyville Public Library 80.1% 1033 Online retailer (Amazon, iTunes, Barnes and Noble, etc...) 65.2% 840 Local bookstore 33.6% 433 Local retail store 12.1% 156 Borrow/trade with friends and family 18.2% 235 Other public libraries 20.1% 259 Other (please specify) 7.2% 93 answered question 1289 skipped question 97 0.0%10.0%20.0%30.0%40.0%50.0%60.0%70.0%80.0%90.0% Colleyville Public Library Online retailer (Amazon, iTunes, Barnes and Noble, etc...) Local bookstore Local retail store Borrow/trade with friends and family Other public libraries Other (please specify) When you are looking for books, movies, music, where do you go? (Select all that apply) COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 42 Q9: What is the most convenient time for you to visit the library? Answered: 1,266 Skipped: 120 0.0%5.0%10.0%15.0%20.0%25.0%30.0%35.0% Weekday mornings Weekday afternoons Weekday evenings Saturday mornings Saturday afternoons What is the most convenient time for you to visit the library? What is the most convenient time for you to visit the library? Answer Options Response Percent Response Count Weekday mornings 25.5% 323 Weekday afternoons 32.8% 415 Weekday evenings 18.9% 239 Saturday mornings 9.1% 115 Saturday afternoons 13.7% 174 answered question 1266 skipped question 120 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 43 Q10: What is the role of the Colleyville Public Library? (Select all that apply) Answered: 1,252 Skipped: 134 What is the role of the Colleyville Public Library? (Select all that apply) Answer Options Response Percent Response Count Provide resources for small businesses and entrepreneurs 30.5% 382 Provide online services such as magazine articles and books to download 61.7% 773 Provide space for public meetings and community events 46.2% 579 Provide spaces, programs, and materials for citizens 60.6% 759 Provide access to computers 56.4% 706 Provide access to the internet 56.7% 710 Provide books, movies, and music for people to borrow 94.4% 1182 Provide education or cultural exhibits 49.7% 622 Offer services and materials for English language learners 30.0% 375 Offer resources for personal use, such as health or financial information 36.7% 460 Provide access to government forms and information 42.3% 530 Provide services for job seekers and career development 30.7% 384 Offer comfortable, welcoming spaces for reading and research 80.8% 1012 Provide information and resources for students and others doing research 75.3% 943 answered question 1252 skipped question 134 Q11: What additional services would enhance your experience in the future? (Please select importance of each) Answered: 1,223 Skipped: 163 0.0%50.0%100.0% Provide resources for small businesses and entrepreneurs Provide online services such as magazine articles and books to download Provide space for public meetings and community events Provide spaces, programs, and materials for citizens Provide access to computers Provide access to the internet Provide books, movies, and music for people to borrow Provide education or cultural exhibits Offer services and materials for English language learners Offer resources for personal use, such as health or financial information Provide access to government forms and information Provide services for job seekers and career development Offer comfortable, welcoming spaces for reading and research Provide information and resources for students and others doing… What is the role of the Colleyville Public Library? (Select all that apply) COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 44 Q11: What additional services would enhance your experience in the future? (Please select importance of each) (Con’t) What additional services would enhance your experience in the future? (Please select importance of each) Answer Options Not important at all Somewhat important Very important Rating Average Response Count Increased selection of bestselling books 64 414 706 2.54 1184 Increased selection of DVD’s 213 512 401 2.17 1126 Increased selection of downloadable books 165 371 610 2.39 1146 Activities and educational programs for children and teens 190 391 526 2.30 1107 Literary events (author readings, author talks, book talks) 255 546 305 2.05 1106 Cultural events (music, film, dance, drama, or other arts) 358 507 218 1.87 1083 Consumer health, finance, and other topical programs 391 515 156 1.78 1062 Technology training 359 483 235 1.88 1077 Education or cultural exhibits 330 502 231 1.91 1063 Services for job seekers and career development 380 499 190 1.82 1069 Expanded programs and events 300 554 185 1.89 1039 Resources for small businesses and entrepreneurs 430 491 130 1.71 1051 Civic engagement and current events presentations and discussions 337 554 166 1.84 1057 Other (please list any services you would like to see that are not listed above): 91 answered question 1223 skipped question 163 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 45 0.00 1.00 2.00 3.00 Increased selection of bestselling books Increased selection of DVD’s Increased selection of downloadable books Activities and educational programs for children and teens Literary events (author readings, author talks, book talks) Cultural events (music, film, dance, drama, or other arts) Consumer health, finance, and other topical programs Technology training Education or cultural exhibits Services for job seekers and career development Expanded programs and events Resources for small businesses and entrepreneurs Civic engagement and current events presentations and… What additional services would enhance your experience in the future? (Please select importance of each) COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 46 Q12: What library improvements will enhance your experience in the future? (Please select importance of each) Answered: 1,188 Skipped: 198 0.00 0.50 1.00 1.50 2.00 2.50 Furniture with power to plug in your devices Additional study room space Additional tables and chairs Casual seating for reading, studying, or meeting with friends Easier access to popular materials Additional computer access What library improvements will enhance your experience in the future? (Please select importance of each) What library improvements will enhance your experience in the future? (Please select importance of each) Answer Options Not important Somewhat important Very important Rating Average Response Count Furniture with power to plug in your devices 306 514 329 2.02 1149 Additional study room space 379 481 242 1.88 1102 Additional tables and chairs 357 515 209 1.86 1081 Casual seating for reading, studying, or meeting with friends 225 537 362 2.12 1124 Easier access to popular materials 192 471 453 2.23 1116 Additional computer access 405 465 181 1.79 1051 Other (please list any services you would like to see that are not listed above): 92 answered question 1188 skipped question 198 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 47 Q13: Do you use technology in your everyday life? (such as a smartphone, tablet, e-reader, or computer) Answered: 1,235 Skipped: 151 Q14: Please select the following statement that applies to your use of technology: Answered: 1,211 Skipped: 175 Do you use technology in your everyday life (such as a smartphone, tablet, e - reader, or computer)? Yes, I use technology in my everyday life No, I do not use technology in my everyday life Do you use technology in your everyday life (such as a smartphone, tablet, e-reader, or computer)? Answer Options Response Percent Response Count Yes, I use technology in my everyday life 99.4% 1227 No, I do not use technology in my everyday life 0.6% 8 answered question 1235 skipped question 151 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 48 Please select the following statement that applies to your use of technology: I typically download free books and/or magazines from the Colleyville Public Library to my device I was not aware that the Colleyville Public Library offers free downloadable books and magazines I prefer to read print books/magazines I typically download books and/or magazines from an online vendor(Amazon, Barnes and Noble, iTunes, nextissue, Zinio) Please select the following statement that applies to your use of technology: Answer Options Response Percent Response Count I typically download free books and/or magazines from the Colleyville Public Library to my device 22.0% 267 I was not aware that the Colleyville Public Library offers free downloadable books and magazines 18.4% 223 I prefer to read print books/magazines 43.1% 522 I typically download books and/or magazines from an online vendor(Amazon, Barnes and Noble, iTunes, nextissue, Zinio) 16.4% 199 answered question 1211 skipped question 175 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 49 Q15: Please select the following statement that applies regarding your digital download use: Answered: 696 Skipped: 690 Please select the following statement that applies regarding your digital download use: I expect my use of digital downloaded content to increase over the next five years I expect my use of digital downloaded content to stay the same over the next five years I expect my use of digital downloaded content to decrease over the next five years I do not currently use digital downloads Please select the following statement that applies regarding your digital download use: Answer Options Response Percent Response Count I expect my use of digital downloaded content to increase over the next five years 80.0% 557 I expect my use of digital downloaded content to stay the same over the next five years 13.4% 93 I expect my use of digital downloaded content to decrease over the next five years 0.6% 4 I do not currently use digital downloads 6.0% 42 Other (please specify) 24 answered question 696 skipped question 690 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 50 Q16: How do you typically find out about Colleyville Public Library programs? (Select all that apply) Answered: 1,188 Skipped: 198 Q17: Do you have children under the age of 18 in your household? Answered: 1,222 Skipped: 164 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% How do you typically find out about Colleyville Public Library programs? (Select all that apply) How do you typically find out about Colleyville Public Library programs? (Select all that apply) Answer Options Response Percent Response Count City website 26.5% 315 Colleyville E-news 29.7% 353 Colleyville Communicator 31.4% 373 Library website 40.7% 484 Library email 23.1% 274 Library calendar 11.7% 139 City's Facebook page 2.9% 34 Library digital program brochure 2.0% 24 City water bill insert 28.5% 339 Library signage 16.2% 192 Library staff 12.0% 143 Newspaper 10.0% 119 Word of mouth 21.6% 257 Other (please specify) 5.2% 62 answered question 1188 skipped question 198 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 51 Do you have children under the age of 18 in your household? Answer Options Response Percent Response Count Yes 44.6% 545 No 55.4% 677 answered question 1222 skipped question 164 Q18: Are you a Colleyville resident? Answered: 1,220 Skipped: 166 Do you have children under the age of 18 in your household? Yes No COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Survey Results P A G E | 52 Are you a Colleyville resident? Answer Options Response Percent Response Count Yes 90.3% 1102 No 9.7% 118 answered question 1220 skipped question 166 Are you a Colleyville resident? Yes No PEER LIBRARY ANALYSIS COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Peer Library Analysis P A G E | 53 APPENDIX – PEER LIBRARY ANALYSIS Total Circulation Per Capita, FY2014 9.6 11.69 12.46 11.19 5.85 10.68 10.73 12.03 0 2 4 6 8 10 12 14 Colleyville Bedford North Richland Hills Hurst Grapevine Southlake Euless Keller Total Circulation Per Capita, FY2014 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Peer Library Analysis P A G E | 54 Library Visits Per Capita, FY2014 5.48 5.03 4.06 4.27 2.77 5.85 4.14 5.34 0 1 2 3 4 5 6 7 Colleyville Bedford North Richland Hills Hurst Grapevine Southlake Euless Keller Library Visits Per Capita, FY2014 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Peer Library Analysis P A G E | 55 Adult Physical Circulation Per Capita, FY2014 4.42 6.19 6.04 6.92 2.26 4.75 5.52 5.97 0 1 2 3 4 5 6 7 8 Colleyville Bedford North Richland Hills Hurst Grapevine Southlake Euless Keller Adult Physical Circulation Per Capita, FY2014 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Peer Library Analysis P A G E | 56 Adult Digital Circulation Per Capita, FY2014 0.61 0.44 0.48 0.43 0.32 0.43 0.25 0.53 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 Colleyville Bedford North Richland Hills Hurst Grapevine Southlake Euless Keller Adult Digital Circulation Per Capita, FY2014 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Peer Library Analysis P A G E | 57 Children’s Physical Circulation Per Capita, FY2014 4.54 5.06 4.93 3.84 3.1 5.45 4.67 5.51 0 1 2 3 4 5 6 Colleyville Bedford North Richland Hills Hurst Grapevine Southlake Euless Keller Children's Physical Circulation Per Capita, FY2014 COLLEYVILLE PUBLIC LIBRARY LONG-RANGE PLAN Appendix – Peer Library Analysis P A G E | 58 Program Attendance Per Capita, FY2014 0.78 0.55 0.18 0.45 0.29 1.25 0.39 0.34 0 0.2 0.4 0.6 0.8 1 1.2 1.4 Colleyville Bedford North Richland Hills Hurst Grapevine Southlake Euless Keller Program Attendance Per Capita, FY2014 City of Colleyville Page 1 City of Colleyville Colleyville Library Board Agenda Briefing City Hall 100 Main Street Colleyville, Texas 76034 www.colleyville.com Agenda Number 3e Agenda Date 11/14/2016 Number Type Regular Agenda Items Department Library Title Discussion of Items for Future Agendas Explanation This item allows the opportunity for Library Board members to suggest items for consideration on future Library Board agendas and to confirm the next regularly scheduled meeting date. City of Colleyville Page 1 City of Colleyville Colleyville Library Board Agenda Briefing City Hall 100 Main Street Colleyville, Texas 76034 www.colleyville.com Agenda Number 4a Agenda Date 11/14/2016 Number Type Report Department Library Title Librarian's Report Explanation The reports provided are to update the Board members on the statistics for the months of August through October 2016. A. Monthly Statistics B. Donations C. Library Programs Attachments 1.Library Statistics - August through October 2016 2.Volunteer Hours Summary FY2016-2017 August 2016 August 2015 % Change (+/-)Current YTD Last Year to Date % Change (+/-) 17,559 11,976 47%114,155 122,723 -7% 113 129 -12%1,042 1,504 -31% 33,692 35,012 -4%364,344 362,295 1% 281 265 6%3,517 3,071 15% 157.00 157.50 0%2,325.65 1,653.75 41% 8 5 60%539 524 3% 128 52 146%19,105 17,802 7% Users Users 25 30 -17%321 503 -36% 307 288 7%2,899 3,309 -12% 93 102 -9%954 686 39% 18,929 19,257 -2%206,520 210,468 -2% 3M Cloud Library 961 4,387 1,072 -100%11,280 -100% 412 299 38%4,904 4,776 3% 111 59 88%822 405 103% 400 263 52%80,108 77,350 4% $2,148.22 $2,244.20 -4%$23,903.67 $23,618.48 1% LIBRARY RECEIPTS CIRCULATION TOTAL CIRCULATION Digital COLLECTION Zinio OneClickdigital PROGRAM ATTENDANCE COMPUTER USE Children Adult CARD REGISTRATIONS Drive Up Transactions Total In-Library Transactions Study Room Hours Usage Volunteer Hours LIBRARY PROGRAMS PRESENTED COLLEYVILLE PUBLIC LIBRARY MONTHLY STATISTICS REPORT TO LIBRARY BOARD/AUGUST 2016 USAGE STATISTICS Persons Visiting the Library September 2016 September 2015 % Change (+/-)Current YTD Last Year to Date % Change (+/-) 6,705 10,353 -35%120,202 133,076 -10% 86 108 -20%1,128 1,415 -20% 26,684 29,573 -10%391,028 391,868 0% 318 365 -13%3,835 3,436 12% 40 29.5 36%2365.9 2253.65 5% 49 46 7%589 569 4% 862 513 68%19,987 18,337 9% Users Users 22 19 16%343 522 -34% 254 279 -9%3,153 3,588 -12% 58 64 -9%1,012 750 35% 15,600 17,687 -12%222,123 228,155 -3% 3M Cloud Library 912 5,299 1164 12,444 Zinio 346 384 -10%5,250 5,160 2% 92 45 104%914 450 103% 344 314 10%80,452 77,664 4% $1,906.40 $2,314.29 -18%$25,810.07 $25,932.77 0% COLLEYVILLE PUBLIC LIBRARY MONTHLY STATISTICS REPORT TO LIBRARY BOARD/SEPTEMBER 2016 USAGE STATISTICS Persons Visiting the Library Drive Up Transactions Total In-Library Transactions Study Room Hours Usage Volunteer Hours LIBRARY PROGRAMS PRESENTED PROGRAM ATTENDANCE COMPUTER USE Children Adult CARD REGISTRATIONS CIRCULATION TOTAL CIRCULATION Overdrive COLLECTION OneClickdigital LIBRARY RECEIPTS October 2016 October 2015 % Change (+/-) Current YTD Last Year to Date % Change (+/-) 7,017 10,574 -34%7,017 10,574 -34% 95 86 10%95 86 10% 26,010 29,088 -11%26,010 29,088 -11% 252.00 289.00 -13%252.00 289.00 -13% 25.00 45.00 -44%25.00 45.00 -44% 71 65 9%71 65 9% 1,307 1,166 12%1,307 1,166 12% Users Users 18 9 100%18 9 100% 206 229 -10%206 229 -10% 70 56 25%70 56 25% 15,022 17,185 -13%15,022 17,185 -13% 3M Cloud Library 915 915 1,137 1,137 334 54 519%334 54 519% 65 470 -86%65 470 -86% 397 336 18%80,849 78,000 4% $1,518.25 $1,864.64 -19%$1,518.25 $1,864.64 -19% COMPUTER USE COLLEYVILLE PUBLIC LIBRARY MONTHLY STATISTICS REPORT TO LIBRARY BOARD/OCTOBER 2016 USAGE STATISTICS Persons Visiting the Library Drive Up Transactions Total In-Library Transactions Study Room Hours Usage Volunteer Hours LIBRARY PROGRAMS PRESENTED PROGRAM ATTENDANCE Overdrive COLLECTION LIBRARY RECEIPTS Children Adult CARD REGISTRATIONS CIRCULATION TOTAL CIRCULATION Zinio OneClickdigital MONTH VOLUNTEERS PER- SONS VOLUNTEENS PER- SONS NCL PER- SONS SCHOOL PER- SONS TEEN/ADULT COURT PER- SONS TOTAL TOTAL PERSONS October 15.00 2 4.50 3 0.00 0 25.00 12 0.00 0 45 17 November 11.00 2 6.00 2 0.00 0 32.50 11 0.00 0 50 15 December 23.00 4 11.50 4 0.00 0 82.50 18 0.00 0 117 26 January 13.50 2 19.75 3 0.00 0 45.75 15 0.00 0 79 20 February 11.25 2 6.00 2 0.00 0 74.00 20 19.25 2 111 26 March 4.75 2 7.00 3 0.00 0 47.75 15 3.00 1 63 21 April 0.00 0 8.00 3 0.00 0 51.00 16 16.00 2 75 21 May 2.75 1 11.00 4 0.00 0 21.00 7 6.00 1 41 13 June 9.50 2 56.25 8 513.75 205 232.45 36 0.00 0 812 251 July 37.75 9 31.60 6 472.75 152 233.35 40 3.00 1 778 208 August 0.00 0 9.50 4 0.00 0 138.00 27 9.00 1 157 32 September 5.75 3 2.00 1 0.00 0 22.50 10 10.00 3 40 17 FY Total 134 29 173.10 43 986.50 357 1,005.80 227 66.25 11 2,365.90 667 COLLEYVILLE PUBLIC LIBRARY VOLUNTEER HOURS FISCAL YEAR 2015-2016 MONTH VOLUNTEERS PER- SONS VOLUNTEENS PER- SONS NCL PER- SONS SCHOOL PER- SONS TEEN/ADULT COURT PER- SONS TOTAL TOTAL PERSONS October 0.00 0 0.00 0 0.00 0 22.25 8 2.75 1 25 9 November 0 0 December 0 0 January 0 0 February 0 0 March 0 0 April 0 0 May 0 0 June 0 0 July 0 0 August 0 0 September 0 0 FY Total 0 0 0.00 0 0.00 0 22.25 8 2.75 1 25.00 9 COLLEYVILLE PUBLIC LIBRARY VOLUNTEER HOURS FISCAL YEAR 2016-2017 City of Colleyville Page 1 City of Colleyville Colleyville Library Board Agenda Briefing City Hall 100 Main Street Colleyville, Texas 76034 www.colleyville.com Agenda Number 4b Agenda Date 11/14/2016 Number Type Report Department Library Title Friends of the Colleyville Public Library Report Explanation A representative from the Friends of the Colleyville Public Library will provide an update and report to the Colleyville Library Board members. City of Colleyville Page 1 City of Colleyville Colleyville Library Board Agenda Briefing City Hall 100 Main Street Colleyville, Texas 76034 www.colleyville.com Agenda Number 4c Agenda Date 11/14/2016 Number Type Report Department Library Title Colleyville Public Library Foundation Report Explanation A representative from the Colleyville Public Library will provide an update and report to the Colleyville Library Board members.